Sunnyside Inn and Suites

Multiple reports of rooms reeking of cigarette smoke, stains, cobwebs, drug needles found, poor housekeeping (towels not replaced, half-used toilet paper), and guests having to change rooms — overall poor cleanliness.

Mixed but generally strong front-desk experiences for many guests (repeated praise for manager Michelle and helpful staff making check-in/out easy), though there are isolated but serious complaints about rude management and a major security/response failure in a theft incident.

Frequently called out as a plus: convenient, close to shops and restaurants, and a generally good location for short or long stays.

Several guests reported uncomfortable/old beds, inconsistent amenities between rooms, leaky showers, shaky flooring, holes in walls and dated decor — room quality is below expectations.

Inconsistent amenities (missing hairdryers, inconsistent towel/toilet paper replacement), complimentary breakfast availability varies, and some maintenance issues with AC/fans — average to below-average amenities.

Many guests emphasize affordability and good rates for the area; several state the price was the main reason to return despite other issues.

Breakfast is hit-or-miss: some guests enjoyed the complimentary option, others complained about limited equipment (one toaster), frozen waffles/pancakes instead of fresh, or breakfast being unavailable.

Polarized experiences: numerous repeat guests praise the helpful staff, cleanliness improvements in some rooms and the strong value/location, while others report serious cleanliness, safety and management failures. Many positive, repeat-stay reports lift the overall impression for most guests.