Cincinnati · US

Sonesta ES Suites Cincinnati - Sharonville West

Name: Sonesta ES Suites Cincinnati - Sharonville West
Address: 11689 Chester Road, Cincinnati, OH 45246
Telephone: +1 513-771-2525
Rating: 8

Excellent1,111 reviews

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Cincinnati, US

Convenient Location near Cincinnati Zoo and Botanical Gardens

Located just a short drive away from the popular Cincinnati Zoo and Botanical Gardens, our hotel offers a perfect blend of comfort and convenience for your stay.

Spacious Accommodation with Kitchen and Fireplace

Enjoy the luxury of spacious rooms equipped with a cozy fireplace and a fully equipped kitchen, perfect for a relaxing stay away from home.

Amenities Galore for a Relaxing Stay

Indulge in our outdoor pool, complimentary breakfast, fitness center, and more during your stay. With laundry facilities, a market, and free Wi-Fi, we have everything you need for a seamless experience.

Plan your stay at Sonesta ES Suites Cincinnati - Sharonville West for an unforgettable experience!

Loading rooms and rates...

Location

How to Find Us

11689 Chester Road

Cincinnati · US

+1 513-771-2525

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. When traveling with pets, please note that an extra charge of $75 for stays up to 7 nights; $25 per week thereafter applies. A maximum of 2 dogs per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.

Cincinnati · US

Sonesta ES Suites Cincinnati - Sharonville West

Excellent1,111 reviews

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Cincinnati, US

Convenient Location near Cincinnati Zoo and Botanical Gardens

Located just a short drive away from the popular Cincinnati Zoo and Botanical Gardens, our hotel offers a perfect blend of comfort and convenience for your stay.

Spacious Accommodation with Kitchen and Fireplace

Enjoy the luxury of spacious rooms equipped with a cozy fireplace and a fully equipped kitchen, perfect for a relaxing stay away from home.

Amenities Galore for a Relaxing Stay

Plan your stay at Sonesta ES Suites Cincinnati - Sharonville West for an unforgettable experience!

Loading rooms and rates...

Guest Reviews

What Guests Say

8.0

Excellent

1,111 reviews

Highlights

+Polite staff
+Spacious rooms
+Convenient location

Could Improve

–Dirty rooms
–Loud noises
–Inadequate maintenance

Cleanliness6.1

Multiple reviews indicate issues with dirtiness and odors in the rooms.

Service9.1

Staff described as polite and accommodating, though the experience varied among guests.

Location9.2

Location was consistently highlighted positively across multiple reviews.

Room Quality7.6

Several guests appreciated the room size and comfort, but others faced issues with room condition.

Amenities8.6

Amenities such as kitchen facilities and spaciousness were positively noted.

Value for Money6.6

Value perceived as reasonable but affected by cleanliness and other issues.

Food and Beverage8.1

Limited breakfast service received mixed reviews.

Overall Experience8.6

Experience was good for some guests despite significant complaints by others.

Marci

Couple · Sep 2026

Decent property, nice people.

Liked:Conveniently located near the convention center and near highways

Disliked:The property could use some freshening up-new carpet, etc. the TVs are overly complicated to operate, if they work at all. the breakfast offered was a little sparse. Not available on Monday at all.

via Nuitee

madison

Couple · Sep 2026

2/5 stars. for the price, it needs a deep clean and many replacments.

Liked:i liked the location and the amount of room i had

Disliked:carpet was incredibly dirty, toilet did not want to flush (had to hold lever down for almost 30 seconds, and even then it was hit or miss), fridge seemed to lose its seal on the door and then upon further investigation we realized the seal was being held together by a sticky maintenance substance to keep the door shut without actually fixing the door, there were gnats EVERYWHERE that we think they were coming from the drain, plus theres a large cricket that lives under the floor in the bathroom that would scream/chirp all night long.

via Nuitee

Catherine

Solo Traveller · Sep 2026

Absolutely, incredibly uncomfortable and horribly inconvenient.

Liked:Aside from the woman behind the desk friday morning, this was some of the worst customer service I have ever encountered at a hotel while traveling. As we know, travel plans change. I had pre paid for a 2 room stay a few months back. At the last minute, I ended up having to come to town early. I called and called, no answers. I finally just got online and booked another stay for that night. I finally got in after 1 am. The man behind the desk was very rude about my having "two reservations", got very snotty with me for "not calling first" (I offered to show him my call log from while I was on the road...). He reprimanded me for using a "third party website" to book. And then informed me that A, i would have to switch rooms BEFORE 11 am the next morning. He would not combine the reservations so I could stay in the same room all 3 days. And the kicker? I had to pay a $250 incidental fee that night. And then ANOTHER one the next morning. So $500 in incidental for 3 days at a crappy hotel in Cincinatti. The next morning, instead of RESTING, I dragged myself to tge office where a very nice lady did in fact combine the reservation,,said I didnt have to move or pay another deposit. Great! Except last night, I decided to stay one more night. I am in poor health, I am disabled. I tried to call last night, was told to call back this morning. OK. Weird. Called this morning, was met with asolutely NO sympathy. Mind you, im not trying to get anything for free. I'm offering to pay for another night. I was told that in order to stay another night, I would need to make another reservation. OK? Can I make a reservation? The answer was yes, but, I'd have to pay ANOTHER $250 incidental fee on top of the one I just paid 2 nights ago. And otherwise, the checkout is exactly 11 am, no late check out, none. They werent fully booked. I checked online. I suggest to the new owner to adjust these policies or this business will not succeed.

Disliked:Also. Where was the breakfast that was advertised?

via Nuitee

Victor

Solo Traveller · Sep 2026

One with nature

Liked:The room location. Ground level and on the end. To enjoy nature thru the patio doorway

via Nuitee

Location

How to Find Us

11689 Chester Road

Cincinnati · US

+1 513-771-2525

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.