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Best Western Chula Vista/Otay Valley Hotel

Chula Vista · us

Best Western Chula Vista/Otay Valley Hotel

7.3
Very Good1,983 reviews
  1. Hotel Collection
  2. /Hotels in Chula Vista
  3. /Best Western Chula Vista/Otay Valley Hotel
Offsite parking discounted rates availableParkingOffsite parking discounted rates availableSecured parkingSwimming poolHeated pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Chula Vista, us

Heated Outdoor Pool and Hot Tub

Enjoy a relaxing stay at our hotel in Chula Vista, California, where you can unwind in our heated outdoor pool and hot tub. Perfect for rejuvenating after a long day of travel or exploring the nearby attractions.

Comfortable Accommodations with Free WiFi

Rest easy in our comfortably furnished guest rooms that come equipped with modern amenities including free WiFi. Stay connected with loved ones or catch up on work without any hassle during your stay.

Convenient On-Site Facilities

Take advantage of our on-site gym, business center, and launderette for a seamless stay. Whether you need to squeeze in a workout, handle business tasks, or do some laundry, we have you covered for a stress-free experience.

Book your stay at Best Western Chula Vista/Otay Valley Hotel now and experience the perfect blend of comfort and convenience during your visit.

Loading rooms and rates...

Location

How to Find Us

4450 Main Street

Chula Vista · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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BEST WESTERN CHULA VISTA/OTAY VALLEY HOTEL

Guest Reviews

What Guests Say

7.3

Very Good

1,983 reviews

Highlights

  • +Friendly staff
  • +Good location
  • +Decent pricing
  • +Nice breakfast options

Could Improve

  • –Dirty rooms
  • –Slow Wi-Fi
  • –Noise issues
  • –Housekeeping needs improvement
Cleanliness5.9

Several reviews mentioned dirty rooms and issues with housekeeping.

Service7.9

Guests appreciated the friendly and helpful staff.

Location8.0

Convenient location close to attractions like CBX.

Room Quality6.4

Mixed reviews, with some rooms noted for cleanliness issues.

Amenities7.4

Good breakfast options noted, but issues with Wi-Fi connectivity.

Value for Money7.9

Decent pricing for the intended short stays.

Food and Beverage7.4

Breakfast was generally well-received, but some items were reported cold.

Overall Experience7.4

Mixed feelings balanced out by positive service and location.

Elyssa

Solo Traveller · May 2026

4
Liked:Breakfast accommodations/pay later and free cancelations
Disliked:Room carpet sticky, toilet not flushing good. Clog sink.

via Nuitee

Carlos

Couple · May 2026

1

Disgusted

Liked:Good location
Disliked:The room appeared to be clean. At first glance, sink was plugged up, discovered a huge cockroach in the room complain. The staff the next morning I was moved to the second floor that room appeared to be clean, but again the sink was plugged. Look to have a lot of hair stuck in it very dissatisfied. This location used to be good. I won’t never stay there again.

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Veronica

Solo Traveller · Apr 2026

7
Liked:The bed was very comfortable and spacious
Disliked:The door did not shut well. It had to slammed to get the door to close. The shower faucet is wired backward. The hot came out of the cold side.

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K

Solo Traveller · Apr 2026

10
Liked:All.
Disliked:Not accepting cash as deposit.

via Nuitee