citizenM Chicago Downtown | Member Rates

Name: citizenM Chicago Downtown
Address: 80 East Wacker Place, Chicago, IL 60601
Rating: 8.9

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citizenM Chicago Downtown | Member Rates | Dyme

RestaurantNon-smoking roomsAir conditioningLift / ElevatorLuggage storageExpress check-in/check-out

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Non-smoking rooms, Air conditioning, Restaurant, Lift / Elevator, Luggage storage, Express check-in/check-out

Location

Chicago, us

Walkability

Walk

Bike

Modern Amenities

citizenM Chicago Downtown offers a contemporary stay with high-tech features like iPads in every room and free WiFi throughout the property. Enjoy a seamless experience with a 24-hour front desk and a business center for your convenience.

Vibrant Social Spaces

Unwind in style at the shared lounge or grab a drink at the trendy bar. The on-site restaurant serves up delicious meals, perfect for satisfying your cravings after a day of exploring the city.

Prime Location

Situated in the heart of Chicago, this 4-star hotel is just a stone's throw away from popular attractions like Millennium Station and the stunning Ohio Street Beach. Book your stay at citizenM Chicago Downtown for a memorable and convenient experience.

Neighbourhood

What’s Nearby

Clark/Lake (L)

0.2 miles

A major elevated and subway CTA station serving multiple 'L' lines, offering extensive connections throughout the city.

Washington/Wabash (L)

0.3 miles

A modern and fully accessible elevated CTA station serving multiple 'L' lines, known for its architectural design and as an alternative during nearby station reconstruction.

The Berghoff Restaurant

0.5 miles

Chicago's oldest continuously operating restaurant, known for its traditional German-American cuisine and historic ambiance.

4.5

The Gage

0.4 miles

An upscale gastropub offering refined American cuisine with global influences in a lively, vintage setting across from Millennium Park.

4.6

Beatrix - River North

0.7 miles

A popular neighborhood coffeehouse and restaurant known for its healthy and delicious options, including a prominent coffee and bakery counter.

4.6

Millennium Park

0.4 miles

A prominent public park featuring iconic attractions like Cloud Gate ('The Bean'), Crown Fountain, and the Jay Pritzker Pavilion.

4.7

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.9

Excellent

5,308 reviews

Highlights

+Friendly staff
+Great location
+High-quality breakfast
+Comfortable rooms

Could Improve

–Cleanliness issues in lobby
–Small room sizes

Cleanliness8.2

Some reviews mentioned cleanliness issues in the lobby and room.

Service9.2

Many reviews praised the staff as friendly and helpful.

Location9.8

Excellent location was frequently highlighted as a benefit.

Room Quality8.2

Rooms were described as cute but some found them small.

Amenities8.7

Amenities were considered adequate but some noted limited bar options.

Value for Money8.7

Overall value was recognized as good for the price paid.

Food and Beverage9.2

Breakfast was mentioned positively, indicating good quality.

Overall Experience9.1

General sentiment across reviews showed satisfaction with the stay.

lin

Couple · May 2026

Liked:I do not like at all.

via Nuitee

Mihkel Kiil

Solo Traveller · May 2026

Liked:Central location, modern rooms

via Nuitee

Anna

Solo Traveller · May 2026

Liked:Nice location and latest furniture and rooms. Breakfast was nice

Disliked:Tiniest room I've ever been, makes it difficult to stay in there, there's no way two people can be comfortable in there

via Nuitee

Demetria

Couple · May 2026

The room was like a closet. The toilet and shower are too close. The bed was hard as a rock.

Liked:The staff was kind

Disliked:The room, the bathroom, and the bed

via Nuitee

FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

The hotel does not have on-site parking. Check with the front desk for nearby options.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Clark/Lake (L), 0.2 miles from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at citizenM Chicago Downtown

LowHigh

Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

80 East Wacker Place

Chicago · us

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival. Breakfast is available from 6am to 11am at $18.95 plus taxes. Late check-out fee from 2pm is $69 plus taxes. The property accepts credit cards and debit cards. Cash is not accepted. When booking more than 10 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

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