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Cherokee Grand Hotel

Cherokee · US

Cherokee Grand Hotel

8.6
Excellent284 reviews
  1. Hotel Collection
  2. /Hotels in Cherokee
  3. /Cherokee Grand Hotel
Free WiFiFree self parkingPool umbrellasPool sun loungersOutdoor pool - seasonalElevator

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

2-Star Hotel

Amenities

Elevator, Free breakfast, Smoke-free property, Pool umbrellas, Braille or raised signage, Free self parking

Location

Cherokee, US

Walkability

20
Walk
16
Bike

Relax by the Pool

Enjoy the seasonal outdoor pool at Cherokee Grand Hotel for a refreshing break during your stay.

Complimentary Amenities

Start your day right with a complimentary continental breakfast and take advantage of free Wi-Fi throughout the property.

Convenient Location

Stay just minutes away from Harrahs Cherokee Casino and other attractions when you book a room at Cherokee Grand Hotel.

Book now and experience the perfect blend of comfort and convenience at Cherokee Grand Hotel.

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available at the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Cherokee Grand Hotel

LowHigh
Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

196 Paint Town Rd, Cherokee, North Carolina, 28719

Cherokee · US

+1 828-497-0050

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

  • The seasonal pool will be open from June to September.
  • Pool access available from 9 AM to 9:00 PM.
  • One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Alcohol is not served at this property.
  • A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.6

Excellent

284 reviews

Highlights

  • +Friendly staff
  • +Great location
  • +Convenient amenities

Could Improve

  • –Cleanliness issues
  • –Room quality not as expected
  • –Limited food options
Cleanliness8.1

While some guests acknowledged the rooms were clean, there were multiple mentions of stale odors and unwashed linens, suggesting a need for improvement.

Service9.5

Numerous reviews highlighted the friendly and helpful nature of the staff, contributing positively to the service rating.

Location9.6

The hotel's proximity to casinos and local attractions was frequently praised, making it a strong point in the reviews.

Room Quality7.5

Several guests reported rooms being dated and worn, impacting their perception of quality.

Amenities8.6

Basic amenities were present, including refrigerator, and mentioned breakfast options, but improvements are needed for a better experience.

Value for Money9.0

Guests generally felt the overall value met expectations, although some noted it did not reflect higher ratings of the hotel.

Food and Beverage8.1

Continental breakfast options were described as limited; additional food service could enhance guest satisfaction.

Overall Experience8.5

Guests had a mix of experiences, with positive interactions and some complaints about room conditions, leading to an average experience.

Kenzi

· Oct 2025

4
Liked:The elevator was broken when we arrived and they had given our room to another customer due to a last name similarity. This resulted me and my 8 yo daughter having to haul our bags up 4 flights of stairs. The halls smelt like weed and the beds/pillows were uncomfortable. Will more than likely not stay here again.

via Nuitee

Gaile

· Oct 2025

8
Liked:Everything was good with the exception of the breakfast. Breakfast needs a protein lift. All carbs with the exception of milk, creamer and yogurt.

via Nuitee

Pollyanna

· Oct 2025

6

Maybe not the hotel if you are there to hike

Liked:The staff was really nice. The hotel was clean, and everything in my room worked. The bed was super uncomfortable is my big complaint, and I was glad I was only staying one night.

via Nuitee

Crystal

· Oct 2025

10

Great room for price.

Liked:It was great. We was allowed to check in at 9am because they had a clean room. The breakfast could use a little work but i would definitely dtat again.

via Nuitee

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