Cherokee Grand Hotel

While some guests acknowledged the rooms were clean, there were multiple mentions of stale odors and unwashed linens, suggesting a need for improvement.

Numerous reviews highlighted the friendly and helpful nature of the staff, contributing positively to the service rating.

The hotel's proximity to casinos and local attractions was frequently praised, making it a strong point in the reviews.

Several guests reported rooms being dated and worn, impacting their perception of quality.

Basic amenities were present, including refrigerator, and mentioned breakfast options, but improvements are needed for a better experience.

Guests generally felt the overall value met expectations, although some noted it did not reflect higher ratings of the hotel.

Continental breakfast options were described as limited; additional food service could enhance guest satisfaction.

Guests had a mix of experiences, with positive interactions and some complaints about room conditions, leading to an average experience.