Sheraton Charlotte Hotel | Member Rates

Name: Sheraton Charlotte Hotel
Address: 555 South McDowell Street, South Tower, Charlotte, NC 28204
Rating: 8.2

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Sheraton Charlotte Hotel | Member Rates | Dyme

ParkingRestaurantSwimming poolAccess to nearby indoor poolAccess to nearby outdoor poolPool sun loungers

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Charlotte, us

Walkability

Walk

Bike

Luxurious Stay in Charlotte Business District

Convenient Location: Located just minutes away from the Charlotte Convention Center, this Sheraton Charlotte hotel is perfect for business travelers.

Modern Amenities: Enjoy a comfortable stay with a flat-screen TV, free WiFi, and a well-equipped fitness center.

Nearby Attractions: Explore Charlotte with ease as the hotel is close to the Charlotte Motor Speedway, historic South End district, Mint Museum of Art, and Bank of America Stadium.

Book your stay at Sheraton Charlotte now for an unforgettable experience in Charlotte!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.2

Excellent

2,893 reviews

Highlights

+Great location
+Exceptional service
+Clean and comfortable rooms

Could Improve

–Cleanliness issues
–High parking fees
–Need for updates

Cleanliness7.6

Several reviews mentioned issues with cleanliness, such as an unclean women's bathroom and a worn toilet seat.

Service9.1

Multiple mentions of exceptional staff and service, highlighting helpfulness and approachability.

Location9.1

Frequent praise for the great location, with many reviews noting convenience to attractions.

Room Quality8.1

General feedback about room comfort and aesthetics, while some specific rooms had issues.

Amenities7.6

Some amenities were appreciated, but others were noted as outdated or needing renovation.

Value for Money8.0

Good reviews regarding value, despite some complaints about extra fees.

Food and Beverage7.6

Mixed sentiments with some enjoying the food while others found it overpriced.

Overall Experience8.6

Overall positive experience with mentions of great value and enjoyment despite some issues.

Hill

Family With Children · Jun 2026

Nice weekend Getaway

Liked:The staff were polite and helpful. The room was spacious. I appreciated the table setup.

Disliked:The elevator service was a challenge. There were only about 2 working elevators. My grandmother has a walker so it made going up and down an additional 30-45 min. Wait.

via Nuitee

Trenika McDuffie

Solo Traveller · Jun 2026

Liked:The area, the hotel, the bar etc.

Disliked:No microwaves in room. Elevator barely worked. Housekeeper tried to walk in my room without knocking.

via Nuitee

Alejandra

Extended Group · Jun 2026

Liked:Everything was clean

via Nuitee

Leslie

Family With Children · Jun 2026

Liked:Great location, clean, but the staff was the best! My son’s (Tobie 10 and Charlie 8) were baptized that morning and when the staff found out they gave them a card signed by all and 2 pieces of red velvet cheesecake! We had went to a Toby Mac concert and when we came in the receptionist knocked on the door with the card and cakes! Amazing staff! With the way the world is today that really showed not just me but also my boys there are really good people out there. It made me cry and I had to give her ( the receptionist) a huge hug! It was just beautiful!

via Nuitee

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Sheraton Charlotte Hotel

LowHigh

Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

555 South McDowell Street, South Tower

Charlotte · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that guests must be 21 years of age to check in. Availability and hours of operation in food outlets are subject to change.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Mon, Apr 13, 2026 until Sun, Sep 13, 2026

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Guest Reviews

What Guests Say

8.2

Excellent

2,893 reviews

Highlights

+Great location
+Exceptional service
+Clean and comfortable rooms

Could Improve

–Cleanliness issues
–High parking fees
–Need for updates

Cleanliness7.6

Several reviews mentioned issues with cleanliness, such as an unclean women's bathroom and a worn toilet seat.

Service9.1

Multiple mentions of exceptional staff and service, highlighting helpfulness and approachability.

Location9.1

Frequent praise for the great location, with many reviews noting convenience to attractions.

Room Quality8.1

General feedback about room comfort and aesthetics, while some specific rooms had issues.

Amenities7.6

Some amenities were appreciated, but others were noted as outdated or needing renovation.

Value for Money8.0

Good reviews regarding value, despite some complaints about extra fees.

Food and Beverage7.6

Mixed sentiments with some enjoying the food while others found it overpriced.

Overall Experience8.6

Overall positive experience with mentions of great value and enjoyment despite some issues.

Hill

Family With Children · Jun 2026

Nice weekend Getaway

Liked:The staff were polite and helpful. The room was spacious. I appreciated the table setup.

Disliked:The elevator service was a challenge. There were only about 2 working elevators. My grandmother has a walker so it made going up and down an additional 30-45 min. Wait.

via Nuitee

Trenika McDuffie

Solo Traveller · Jun 2026

Liked:The area, the hotel, the bar etc.

Disliked:No microwaves in room. Elevator barely worked. Housekeeper tried to walk in my room without knocking.

via Nuitee

Alejandra

Extended Group · Jun 2026

Liked:Everything was clean

via Nuitee

Leslie

Family With Children · Jun 2026

via Nuitee