Charleston · US

Hyatt Place North Charleston

Name: Hyatt Place North Charleston
Address: 2455 Prospect Drive, Charleston, SC 29406
Telephone: +1 843-735-7100
Rating: 8.2

8.2

Excellent1,905 reviews

WiFi availableFree WiFiParkingFree ParkingAccessible parkingSnack bar

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Charleston, US

Convenient Location near Charleston International Airport

Spacious Rooms with Modern Amenities

The Hyatt Place North Charleston offers guests comfortable and spacious rooms equipped with a 42-inch flat-screen TV, sofa bed, and a wet bar. The separate seating area provides extra space to relax, while the free Wi-Fi and desk cater to business travelers.

On-Site Dining and 24-Hour Fitness Center

Guests can enjoy on-site dining options at the 24-hour Guest Kitchen and Bakery Café, as well as the convenience of the Grab ‘N Go case. The hotel also features an indoor pool, perfect for relaxation, and a 24-hour fitness center for those looking to stay active during their stay.

Additional Amenities and Services

From self-service check-in/out kiosks to a daily breakfast offering hot items, fresh fruit, and oatmeal, the Hyatt Place North Charleston ensures a seamless and enjoyable stay for all guests.

Book your stay at Hyatt Place North Charleston for a relaxing and convenient hotel experience.

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Location

How to Find Us

2455 Prospect Drive

Charleston · US

+1 843-735-7100

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. The name of reservation must match name of credit card used for payment. Local guests within a 50-mile radius will have a $250.00 security deposit taken at check in. It will be refunded after check out as long as the room is left in good condition. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Charleston · US

Hyatt Place North Charleston

8.2

Excellent1,905 reviews

WiFi availableFree WiFiParkingFree ParkingAccessible parkingSnack bar

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Charleston, US

Convenient Location near Charleston International Airport

Spacious Rooms with Modern Amenities

On-Site Dining and 24-Hour Fitness Center

Additional Amenities and Services

From self-service check-in/out kiosks to a daily breakfast offering hot items, fresh fruit, and oatmeal, the Hyatt Place North Charleston ensures a seamless and enjoyable stay for all guests.

Book your stay at Hyatt Place North Charleston for a relaxing and convenient hotel experience.

Loading rooms and rates...

Guest Reviews

What Guests Say

8.2

Excellent

1,905 reviews

Highlights

+Breakfast variety
+Attentive staff

Could Improve

–Cleanliness issues
–Inattentive service

Cleanliness5.6

Multiple mentions of unclean rooms and a bed bug infestation; extremely disappointing.

Service8.1

Mixed feelings about service; some staff were helpful, while others were inattentive.

Location8.6

Standard quality for this hotel tier; location was convenient for events.

Room Quality7.5

Rooms were sometimes messy with amenities not up to Hyatt standards.

Amenities9.1

Breakfast was varied and generally well-received; some amenities were appreciated.

Value for Money8.5

Given poor cleanliness, some feel it's not worth the price, while others found value in amenities.

Food and Beverage9.1

Breakfast was enjoyed by guests, praised for its variety.

Overall Experience9.1

Despite significant issues, some guests had positive aspects of their stay.

N3937PEamandab

Family · Aug 2026

Horrible experience

Liked:To summarize our experience, this hotel felt dirty, dingy, outdated, and unsafe. The staff appeared inadequately trained in customer service and ADA requirements. We saw little evidence of regular cleaning, repairs, or maintenance. We stayed at the Hyatt in North Charleston with family members from August 14–16, 2026, in two rooms, including one reserved as an accessible room with a walk-in shower. We needed to remain in the area to assist an ill family member; otherwise, we likely would have checked out shortly after arriving. At check-in, I was asked for a card for an incidental hold. I explained that I had checked in online and a hold had already been placed on my card, but the clerk insisted there was none and processed another transaction. For two days after checkout, three separate holds remained on my card for two rooms. I then asked which room was accessible. The clerk began discussing room floors and bed types and appeared not to understand what “accessible” meant. After explaining that we needed an ADA-accessible room, he admitted he did not know and suggested that we inspect both rooms ourselves and return if neither was accessible. After waiting for a luggage cart, we headed toward our rooms. The same attendant saw my service dog and approached me about paying a pet deposit. I explained that the dog is a service animal and that this was noted in my reservation. Later, when my husband informed the desk which room we were occupying, the clerk insisted that I return and pay a pet fee because he could not find the notation in the reservation. I ultimately spoke with another staff member, who understood that the dog was a service animal under the ADA and resolved the issue. This should never have escalated to that point. The hotel appeared not to have been significantly renovated or repaired in many years. The décor was outdated, walls were peeling, carpets were stained, and we observed bugs in the bathrooms. Both rooms smelled strongly of mold, and everyone in our group experienced allergy problems during the stay. Television service also went out during a thunderstorm. During our two-night stay, we spent significant time waiting for what appeared to be the only operating elevator. It was extremely old, slow, and dirty. On the third floor, the door opened so slowly that we were unsure whether it fully opened. There was also no air conditioning in the third-floor hallway during a heatwave, although other floors appeared to have air conditioning. A plastic cup was left on the elevator floor during breakfast Saturday morning and was still there when we checked out Sunday, more than 24 hours later. We travel frequently and have stayed at hotels of many different service levels. Normally, we see housekeeping staff working throughout the day or employees cleaning common areas. During our stay, we saw no visible evidence of routine cleaning. There is a back door leading to a grassy area that initially appeared suitable for walking our service dog. One evening, however, I encountered two individuals in that area who immediately gathered a large black trash bag and quickly left when they heard the door open. This made me feel uncomfortable and unsafe using the area, particularly at night. We also observed individuals spending extended periods in the lobby and others entering and leaving the property in ways that made us uncomfortable. On more than one occasion, people appeared to be using the lobby as a place to remain for long periods, possibly overnight. Regardless of the circumstances, the atmosphere contributed significantly to our feeling that the property was not adequately monitored or secure. On the morning of our departure, we were unable to locate a luggage cart. Although the front desk claimed there were two carts, I never saw both available at the same time. One cart was occupied for hours with another guest’s belongings. Because we were traveling with a service dog and had specifically requested accessible accommodations, carrying everything ourselves was particularly difficult. Two members of our group made four separate trips between the rooms and the car, using the slow elevator each time, before finally beginning our 12-hour drive home. The checkout process was a fitting end to an extremely disappointing stay. We left exhausted, frustrated, and relieved to be leaving. What makes this experience even more disappointing is that I have attempted to contact Hyatt through multiple channels since our stay and have received no response.

via tripadvisor

jimnP9901TR

Family · Aug 2026

Great stress free stay

Liked:We arrived late and hadn't booked a reservation. We were greeted with the best experience I think I've ever had in all my years of travel (business and personal). The gentlemen that checked us in - Darrin, was the best. He was both accommodating and considerate in our search for suitable accommodations. I cannot reiterate it enough. but the Staff from Darrin to the food preparers (each morning we had a nice continental breakfast) made us feel welcome and very comfortable. We were planning to stay one night and we ended up staying a total of 3 nights. Thank you to the management and Staff for making this an enjoyable stay. Jim N. Massachusetts

via tripadvisor

Alydunk

NONE · Aug 2026

Not the hyatt we know

Liked:we stayed the night of 6 August and checked out 7 August. I neglected to get the name of the lovely woman working when we checked in. She was sincerely apologetic and offered us complimentary drinks. It was more the getting in the room and not having charging outlets. Also, not being able to get food once we got back. There's nothing that can really be done at their level. This is all higher up issues. Disappointed in Hyatt Place N Charleston (Prospect Dr). Systems down at check-in (2nd time in 4 mos), zero room charging ports & systems down AGAIN at 9:30 PM so no food available. Staff wouldn't manual charge or even offer an apology.

via tripadvisor

Discover590049

NONE · Aug 2026

Dont Stay Here

Liked:This place is a dump and definitely in decline. Poor water pressure that barely trickled from the shower head, broken elevators and toilets that wont flush as well as dirty stained carpet that has numerous rips/tears in it. The shower temperature control/on-off handle was held together by a giant screw that didn't below there. 100% disappointed in this place. So much so we checked out before our departure day but still had to pay for the full stay!!!

via tripadvisor

Location

How to Find Us

2455 Prospect Drive

Charleston · US

+1 843-735-7100

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.