Name: Crowne Plaza Charleston by IHG
Address: 4831 Tanger Outlet Boulevard, Charleston, SC 29418
Rating: 8.2

Crowne Plaza Charleston by IHG | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Charleston, us

Modern Rooms with Amenities

The air-conditioned rooms at Crowne Plaza North Charleston offer free Wi-Fi, premium cable TV, and a spacious work desk. Enjoy coffee and tea making facilities and a cozy seating area for relaxation.

Dining at Sweetgrass Restaurant & Porch

Indulge in all American meals with Southern cuisine at the hotel's restaurant for breakfast, lunch, and dinner. For quick bites, visit the on-site convenience store offering light meals and snacks.

Convenient Facilities and Services

Take advantage of the outdoor pool, 24-hour fitness center, laundry services, and dry cleaning facilities. Additionally, the hotel provides a gift shop, fax, and photocopying services for your convenience.

Book now for a relaxing stay just 6 miles from Charleston International Airport.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.2

Excellent

699 reviews

Highlights

+Great location
+Friendly staff
+Clean rooms

Could Improve

–Uncomfortable beds
–Poor cleanliness
–High extra fees

Cleanliness8.0

Multiple guests reported cleanliness issues, including a dead roach and a stain in the tub.

Service8.9

Mixed reports on service, with some highlighting helpfulness while others experienced poor response to concerns.

Location9.4

Consistently praised as a great location near shopping and attractions.

Room Quality7.5

Complaints about uncomfortable beds and booking issues with room types.

Amenities8.4

General satisfaction, though some issues with slow elevators and noise levels.

Value for Money8.0

Concerns about high breakfast pricing and additional fees not initially disclosed.

Food and Beverage7.0

Multiple negative comments about the quality of breakfast and service at the bar.

Overall Experience8.4

Overall a good stay with multiple positive experiences despite some significant issues.

Donna

Couple · Jul 2026

Liked:Location and staff was great. The room was clean with plenty of towels and bath products.

Disliked:The bed pillows were kind of flat and uncomfortable, the beds were good. Room felt a little warm at night but otherwise great.

via Nuitee

Sondra

Couple · Jun 2026

The stay was excellent customer service was great

Liked:The location

Disliked:Didn’t dislike anything

via Nuitee

Raine

Solo Traveller · Jun 2026

Liked:We loved our room. The bathroom and shower was nice and big. Loved the hotels soap, shampoo and conditioner. Smelled so good and refreshing. Only thing was the water, took a bit to get hot and when it did, it got scolding hot. The hotel location was perfect. Right in front of the tanger outlets and close to the beach.

via Nuitee

Kelly

Couple · Jun 2026

Disappointing

Liked:Location

Disliked:Very Rude older man that spoke to the children in a nasty manner (for laughing) while waiting on the room to get ready for a birthday addition (2 hours after room was said to be ready). If he had a real issue, he could address the parents standing there waiting. Each time we saw him when leaving the hotel he was complaining to someone about something. He was always walking around guests in the lobby mad. He has no professionalism and no customer service. I’m unsure what his role is but he should not be around the guests with such a negative attitude. This set the tone to our stay so we made sure to not be there as much as possible. Do not purchase added additions because it is not comfortable to wait in the lobby area with this employee hanging around.

via Nuitee

Location

How to Find Us

4831 Tanger Outlet Boulevard

Charleston · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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