Best Western Downtown Casper Hotel

Multiple guests reported dingy/stained carpet, an old smell in rooms, and a generally run-down appearance despite some reports of clean individual rooms.

Mostly praised — friendly and helpful front desk and staff in many reports, though one recurring negative mention about an unfriendly older front desk clerk and a check-out scolding.

Consistently positive — close to river/trail, downtown and highway; convenient for arrivals and praised repeatedly.

Mixed: several guests liked roomy suites and comfortable renovated rooms, but others noted firm mattresses, doors that didn’t shut properly, outdated décor and lack of basic kitchen utensils in suites.

Good points include an indoor pool, attached restaurant, and free breakfast/coffee; negatives include no elevator and removal of cable (smart TV only).

Multiple guests called the hotel a good value for money and would stay again, citing location and included breakfast as positives.

Attached restaurant and breakfast were conveniences and generally liked; some guests wished for more breakfast variety or specific items (biscuits/gravy, waffles).

Overall a generally positive stay for many (value, location, helpful staff), tempered by cleanliness and room-condition issues for some guests.