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Charleston Santa Teresa Cartagena

Cartagena · CO

Charleston Santa Teresa Cartagena

9.2
Exceptional125 reviews
  1. Hotel Collection
  2. /Hotels in Cartagena
  3. /Charleston Santa Teresa Cartagena
Free WiFiWheelchair-accessible on-site restaurantPool umbrellasPool sun loungersConference spaceFree newspapers in lobby

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Elevator, Fitness facilities, Shopping on site, Conference space, Golfing nearby, Snorkeling nearby

Location

Cartagena, CO

Luxurious Amenities

Indulge in massages, body treatments, and facials at the full-service spa. Take a dip in the outdoor pool or work out at the fitness center for relaxation and recreation.

Culinary Delights

Satisfy your appetite at one of the 3 on-site restaurants, enjoy 24-hour room service, or sip a drink at the bar/lounge. Buffet breakfasts are served daily for a fee, catering to your dining needs.

Prime Location

Ideally situated in Cartagena Walled City, minutes away from Clock Tower and Walls of Cartagena. Explore nearby attractions like Plaza de San Pedro Claver and Cartagena's Gold Museum easily.

To immerse yourself in luxury and convenience, book your stay at Charleston Santa Teresa Cartagena now!

Loading rooms and rates...

Location

How to Find Us

Carrera 3 # 31-23, Centro Plaza de Santa Teresa, Cartagena, Bolivar, 130001

Cartagena · CO

+57 605 6649494

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Pool access available from 7:00 AM to 6:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.2

Exceptional

125 reviews

Highlights

  • +High cleanliness standards
  • +Exceptional staff service
  • +Excellent location
  • +Beautiful room quality
  • +Great amenities
  • +Delicious food

Could Improve

  • –Ongoing renovations
Cleanliness9.6

Guests frequently mentioned the cleanliness of the hotel as exceptional.

Service9.6

The staff were described as friendly and professional, going above and beyond to assist guests.

Location9.6

The hotel is ideally located within walking distance of attractions.

Room Quality9.1

Rooms are described as beautiful and well-maintained with great attention to detail.

Amenities9.1

The hotel offers a range of excellent amenities including a gym and pool.

Value for Money8.6

While some guests noted areas for potential improvement, the overall experience was seen as worth the price.

Food and Beverage9.1

Guests reported exceptional dining experiences including outstanding breakfasts.

Overall Experience9.3

The overall experience was described as luxurious and seamless.

Consuelo

Partner · Oct 2025

10
Liked:Clean rooms, excellent staff

via Nuitee

Catherine

Family · Oct 2025

10
Liked:Th best hotel in town!! Wouldnt change it for anything, the hotel itself, the staff, the food everything perfect 10/10

via Nuitee

Cynthia

Family · Oct 2025

10
Liked:From the moment I arrived, the experience was flawless. The staff were warm, professional, and went above and beyond to make me feel welcome. The room was spotless, beautifully designed, and offered every comfort I could need. I especially loved the attention to detail—from the quality of the linens to the thoughtful amenities. The food and service were exceptional, and the entire atmosphere felt calm, elegant, and relaxing. Every interaction—from check-in to checkout—was smooth and pleasant. I left feeling refreshed and truly cared for. Highly recommend this hotel to anyone looking for a luxurious, seamless experience. I’ll definitely be returning!

via Nuitee

Vittorio

Partner · Oct 2025

10
Liked:Excellent stay !!!

via Nuitee

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