The Eminence Apartments by CLLIX

Generally reported as clean in many units, but several reviews noted significant issues (hair and stains on sheets, dirty toilet, dirty windows) so cleanliness is inconsistent.

Staff repeatedly described as pleasant and very helpful (front desk, named staff like Victoria); good recommendations and helpfulness noted across reviews.

Consistently praised — excellent proximity to the city, trams, Lygon Street, markets, hospitals and easy access to airport; repeatedly described as a major positive.

Rooms have good facilities (kitchen, washer/dryer) and comfortable beds for many, but recurring issues: some beds very soft/uncomfortable, worn/rigid lounge, small blanket, dirty windows, bedside lamps not working and noise problems.

Well-equipped apartments (kitchen, washing machine, separate washer/dryer), onsite covered parking and roof terrace; minor negatives include slightly iffy Wi‑Fi, limited kitchen cutlery and lack of bedroom AC vents.

Multiple mentions of good value and reasonable cost, with affordable onsite parking relative to city rates.

Standard quality for this hotel tier.

Overall strongly positive with many recommendations and repeat stays; guests enjoy location, helpful staff and well-equipped apartments despite occasional cleanliness and noise issues.