Health or beauty spa nearby, Offsite parking discounted rates available, Nightclub, Fitness facilities (surcharge), Parking, Non-smoking rooms
Location
CancĂșn, mx
Luxurious Accommodation
Riu Palace Las Americas - All Inclusive - Adults Only in CancĂșn offers elegantly designed air-conditioned rooms with modern amenities and stunning sea views. Guests can relax on their private terrace or balcony and indulge in comfort with plush bedding and a coffee machine.
Exceptional Facilities
This upscale resort boasts an outdoor swimming pool, fitness centre, sauna, hot tub, and a nightclub for entertainment. Guests can also enjoy delicious meals at the restaurant, unwind at the bar, or opt for room service for added convenience.
Ideal Location
Conveniently located near Ancha Beach and Cancun Convention Center, this adults-only resort is the perfect choice for those looking to explore CancĂșn. With activities like snorkeling and cycling available, guests can make the most of their tropical getaway.
Book your stay at Riu Palace Las Americas - All Inclusive - Adults Only for a truly unforgettable experience.
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24â48 hours before arrival. Non-refundable rates cannot be canceled or modified.
Payment
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Important Information
-Please note: In the event of an early departure, the property will charge you the full amount for your stay.
-When booking 5 rooms or more, different policies and additional supplements may apply. Other charges can apply at the destination.
- The Environmental Sanitation Tax is to be paid at the front desk in Mexican pesos, at a rate of $79.20 MXN per night per room occupied.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
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Accommodations
Rooms & Suites
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Guest Reviews
What Guests Say
9.0
Exceptional
1,581 reviews
Highlights
+Fantastic staff
+Beautiful location
Could Improve
âPoor room quality
âFood inconsistency
Cleanliness8.5
Service is poor; cleanliness may be inferred as below expectations.
Service9.9
Super fantastic staff; everyone from registration to housekeepers and restaurant staff were helpful and attentive.
Location9.5
Great location with stunning beaches; perfect for adults-only relaxation.
Room Quality7.9
Lacked modern electrical outlets; subpar television quality noted.
Amenities8.9
Beautiful hotel with excellent facilities, including good entertainment options.
Value for Money9.4
Excellent value for a 4-star all-inclusive resort.
Food and Beverage8.5
Food was generally good, but some dining options were subpar.
Overall Experience9.4
Overall amazing experience; staff greatly enhanced the stay.
Trunch1971
Couples · May 2026
10
Riu you did it again! What an amazing job
Liked:Tried several Rui hotels within the cancun area and this has got to be the best! Perfect for couples! Food was amazing, beaches absolutely beautiful, the hotel is amazing and the rooms are just gorgeous.
Lots of different restaurants to choose from and loads of drinks to pick and the staff work especially hard to make your stay perfect.
We had an awesome time whether relaxing or joining in with the staff who work hard throughout the day to keep you occupied.
Definitely coming here againâŠ. If you want a relaxing holiday with no kids screaming and jumping about all day then this is for you! The loudly Rui hotels are nearby if you are in to a party atmosphere.
via tripadvisor
lorraineke
Couples · May 2026
8
Mexico (Cancun) get-away
Liked:To begin with we download Riu app before we left and checked in before we got to hotel which was handy saved time check-in at hotel was fast quick payement for environment tax showed passports and were ready mimosa in hand from lovely lady giving them out at reception,to start our holiday our bags were taken and brought up to our room we had 706 nice room but sea view which was nice from right side but left had generators which were very noisy, I tried my luck at reception asking if we could change room to my surprise they said yes one would be avaliable if we could wait two days then change as we were staying for 11 nights was no issue, We were moved effortlessly to our new room with stunning views of lagoon and sea as promised 2 days later, Hotel is spotlessly clean staff were cleaning constantly also maintenance was very good all round the hotel, although painting of outside on balconys was a pain as couldnt sit out long in morning as they began work very early aound 8 ish or before but letter informing us said 9 am till 5 pm. it's not a huge hotel but its adequate, Easy to find your way around, The staff work exceptionally hard are very helpful friendly and at hand constantly whether your at beach pool bar just sitting around hotel they are at you service for drinks, Food is of good quality where there's so much choice in buffet restaurant, After eating at all the specialty restaurants which we loved we were surprised by how good the food in there was , but we enjoyed the restaurants steak house was ok everyone was trying to get in you have to go here early as its popular but to be honest it wasn't that great was ok my sirloin although big was very fatty, Mexican i enjoyed Japanese i paticularly liked food was delicious krystal was our least favourite but we loved the Italian the most, went there twice food and service was excellent there's several pools doted around quiet one, main large one which is also quiet, and a party one where there's lots going on, beach is beautiful đ stunning clear water there's a little section to the right padding bit which is picturesque, not a lot of entertainment in the evening we saw a few shows which were good the Riu parties were great well there's 4, 2 of which are in afternoon and 2 evening we went to the white party at Riu caribe was great really enjoyed it , To summarise we had a amazing holiday booked excursions with on site company good very reliable i would recommend great guys, We enjoyed all aspects We would love to come back and would highly recommend Riu Palace Las Americas.
via tripadvisor
Rondell_13
Friends Getaway · May 2026
6
Disappointing Riu experience...
Liked:We stayed at the Riu Las Americas in Cancun from May 9â16, and while there were definitely positives to the trip, this was also the vacation that made me seriously reconsider whether we will continue staying with the RIU brand moving forward.
First, credit where itâs due: the staff at this resort were excellent. Friendly, hardworking, and consistently pleasant throughout the property. The food was also very good overall, especially for an all-inclusive, and we appreciated that there were options available at many of the restaurants and buffets for most dietary requirements.
One highlight we absolutely recommend is the jet skiing through Scuba Caribe, located directly onsite. The staff were professional, safety-conscious, and made the experience feel very comfortable and organized. The pricing was also surprisingly reasonable and completely worth it.
The resort itself has two main pool areas. One was quieter and more relaxed, mostly attracting older guests. The second pool featured the swim-up bar, which in theory should have been a fun social atmosphere. Unfortunately, it became almost unbearable because of the nonstop entertainment noise.
Every day around 10am, the entertainment staff would start blasting microphones with games, yelling, commentary, and constant chatter that carried on for most of the day. A few activities throughout the day are understandable, but this was relentless. The entire atmosphere felt more like a childish spring break party than an adults-only upper-tier resort. RIU really needs to understand that many guests â especially at an adults-only property â come for relaxation, conversation, and a peaceful getaway, not nonstop forced entertainment, which felt very cheesy 80s inspired.
And to be clear, Iâm 49 years old â not some grumpy senior complaining about music. Even then, it became incredibly irritating after a while. Most guests around us appeared visibly annoyed as well. Quiet background music and a calmer atmosphere would have gone a long way.
Ironically, we often escaped to the beach just to get away from the noise at the pool. During the first few days of our stay, there was a heavy amount of sargassum along the shoreline, but thankfully it mostly cleared out later in the week, leaving the beach swimmable again, although still somewhat murky. We were genuinely grateful for that because it became the only peaceful place to enjoy the water.
The biggest disappointment, however, was the condition of the rooms. While the grounds and public areas are maintained reasonably well, the rooms themselves are badly in need of renovations and updating. Mine was worn, stained, and poorly maintained. Housekeeping was inconsistent, the toilet was stained, the iron was broken, the WiFi router was missing entirely from the room, and the shower plumbing looked patched together with exposed pipes literally held up by zip ties. For a resort marketed as a premium adults-only experience, this simply does not meet expectations.
The nightly entertainment also felt very dated and repetitive â the same recycled resort-show formula you see everywhere: Michael Jackson tribute shows, ABBA nights, and other tired routines that havenât evolved in years. After dinner, the only real option was the piano bar. While nice enough, it was extremely subdued and lacked any real atmosphere or nightlife energy. It would have been great to have an outdoor evening lounge or social bar where guests could mingle and enjoy the evening without sitting through another predictable stage show.
This was my 10th trip to Mexico, and most of those vacations have been spent at various RIUs across Cancun, Puerto Vallarta, and Cabo. Weâve continued choosing the RIU Palace and adults-only properties because we expected a slightly more elevated, relaxing experience. Unfortunately, this trip felt like a wake-up call that the brand may be relying too heavily on customer loyalty instead of evolving with what travelers actually want today.
If RIU wants returning guests to continue choosing their resorts, they need to modernize the experience. Not everyone wants nonstop poolside yelling and outdated entertainment programs. Many travelers save and wait long periods for a relaxing vacation experience, especially at adults-only higher-tier resorts. The staff are clearly doing their best, but management seriously needs to rethink the overall guest experience, tone down the constant noise, and invest in meaningful room renovations if they want long-time customers to keep coming back.
via tripadvisor
Carter
Family With Children · May 2026
6
Convenience was good however many staff and guests were inconsiderate.
Liked:Breakfast was amazing. The selection of food at the buffet surpassed my expectations. ISAI made the meal extra special with his kindness and friendliness.
Disliked:The rooms are terribly sound proofed. Could hear regular conversations quite clearly...then door closing was horrendous...then maids talking loudly in hallways. Very disappointing. Allowing beds and chairs by main pool to be saved by 6 am! Ridiculous
