Cambridge · GB

The Norna

Name: The Norna
Address: 148 Tenison Road, Cambridge, CB1 2DP
Rating: 7.5

7.5

Very Good345 reviews

WiFi availableFree WiFiLaundry washed per local authority guidelinesNon-smoking roomsFamily roomsLuggage storage

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Family rooms, Luggage storage, Non-smoking throughout

Location

Cambridge, GB

Prime Location

The Norna is conveniently located near University of Cambridge, Audley End House, and The Apex, making it the perfect base for exploring the city.

Comfortable Accommodation

Guests can enjoy private entrance, family rooms, flat-screen TV, safety deposit box, and free WiFi at The Norna. The rooms also come with cozy beds, clean linens, and fresh towels.

Nearby Attractions

Explore nearby attractions like Stansted Mountfitchet Station and Hedingham Castle, just a short distance from the guest house.

Book your stay at The Norna now and experience a comfortable and convenient stay in Cambridge.

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Location

How to Find Us

148 Tenison Road

Cambridge · GB

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that this property can only accept children over the age of six. The Nonra is keyless and has a 24-hour pin code entry system. After booking, the guests will receive a message with a personalized 6 digit pin code, to access the room at any time during the stay. We can not accommodate hen-dos, stag-dos or any large groups coming to Cambridge to celebrate such or similar occasions.This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

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Cambridge · GB

The Norna

7.5

Very Good345 reviews

WiFi availableFree WiFiLaundry washed per local authority guidelinesNon-smoking roomsFamily roomsLuggage storage

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Family rooms, Luggage storage, Non-smoking throughout

Location

Cambridge, GB

Prime Location

The Norna is conveniently located near University of Cambridge, Audley End House, and The Apex, making it the perfect base for exploring the city.

Comfortable Accommodation

Guests can enjoy private entrance, family rooms, flat-screen TV, safety deposit box, and free WiFi at The Norna. The rooms also come with cozy beds, clean linens, and fresh towels.

Nearby Attractions

Explore nearby attractions like Stansted Mountfitchet Station and Hedingham Castle, just a short distance from the guest house.

Book your stay at The Norna now and experience a comfortable and convenient stay in Cambridge.

Loading rooms and rates...

Guest Reviews

What Guests Say

7.5

Very Good

345 reviews

Highlights

+Clean
+Close to city centre
+Good value for money

Could Improve

–Water pressure issues
–Small bathrooms
–Entry difficulties

Cleanliness7.1

Clean and very close to the city centre, but some issues with maintenance.

Service8.6

Standard quality for this hotel tier.

Location8.7

Very close to the city centre.

Room Quality6.6

Bathrooms are snug, but not problematic.

Amenities7.6

Lockers available for use after checkout.

Value for Money7.6

Exceptional value for money for a business trip.

Food and Beverage6.6

Could improve by providing tea and milk daily.

Overall Experience7.1

Mixed experience - positive aspects overshadowed by some significant issues.

kudelicho

Solo Traveller · Sep 2026

Liked:The luggage locker service was great!

Disliked:The room is very small.

via Nuitee

Elizabeth

Solo Traveller · Sep 2026

Liked:The bed was comfortable. The room and bathroom were clean.

Disliked:There was no fridge in the room for storing milk or refridgerables. I had a limited choice of tea and coffee, and no teaspoon was provided for stirring! For a double room, it was very small, and the bathroom was like a shoebox. It was tedious needing to key in a code for using the bathroom. Housekeeping seemed limited to emptying the bin, not making the bed or changing towels. I couldn't get any terrestrial stations on the TV. The wifi password provided in the room was wrong. In a panic, I rang Claire (my call wasn't answered), then noted that it said that any calls (outside of informing there was a fire) would incur a £50 fee ! Claire's curt response via email basically told me to turn the TV on & off. Thankfully Netflix worked. A nice touch would be at least providing visitors with proper instructions re TV & Wifi and a map of Cambridge given guests are out of towners and overseas visitors like myself. I wouldn't stay again or recommend.

via Nuitee

Rajwin

Family With Children · Sep 2026

An absolute nightmare!

Liked:To be honest, only the location but this place is still a scam.

Disliked:The Norna is an absolute scam, period. I booked the place via Booking.com seeing an assortment of photos that was available. Was only told I was given the attic to stay in after making payment. I was travelling with an elderly parent with mobility issues and luggages and we had to climb 3 flights of stairs. Requested for a room change if possible but was refused by the host. Asked for a partial refund if the request can't be accomodated. Also refused by the host with no alternative options given. This place also has no kitchen, the access to the topmost floor bathroom is also steep. A few customer support staff of Booking.com also tried to negotiate and ask but she flatly refused. Totally unresponsive host who cuts your calls when you reach out and has no sense of courtesy or humanity. Absolutely the worst experience. Better options near the railway station include Ibis Hotel, Station Hotel, Clayton Hotel. Don't fall for the cheap price advertised. You're better off spending a little more for these better options near the Cambridge Railway Station.

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A JOSEPHINE

Family With Children · Aug 2026

I was not happy

Liked:I was not happy. I was not informed about staying on three floors no lift my daughter and l struggled with my suitcase. No staff to attend to you.1 was located to a room with external bathroom with my daughter with step so dangerous my daughter nearly fall twice .I couldn’t close the door to have bath. this is not the information I read from booking. Com my daughter was upset. I had to move out of this accommodation no apologies, no refund only insult text Customer service very poor . My advice to the elderly no lift

Disliked:No lift Bathroom separate from my bedroom Small bathroom shower really small Entrance dirty Customers service very poor

via Nuitee

Location

How to Find Us

148 Tenison Road

Cambridge · GB

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.