Sheraton Commander Hotel

Generally praised as very clean and tidy in multiple reviews, though one guest noted a few areas that didn’t seem thoroughly cleaned.

Staff repeatedly described as very attentive, friendly and helpful (front desk and named staff praised); some service gaps noted around food/drink/room service availability.

Excellent, quiet location near Harvard/Harvard Square cited repeatedly as a key positive.

Rooms described as newly renovated, spacious and comfortable with good beds and showers; some guests noted aging details, quirky design elements, shades that don’t fully block light and an AC temperature issue.

Elevators and renovated facilities praised and special events (cocktail receptions, ice cream socials) noted; however guests reported limited dining options, early bar closing, no room service and few gym features.

Frequently called expensive; many guests unhappy that breakfast was not included and that charges (including a $30 breakfast) felt high for the offering.

Breakfast described as acceptable but limited/overpriced (buffet preferred by some but lacking variety); bar closed early and dining options felt limited by several guests, though some events were well-regarded.

Most stays described as wonderful or memorable with strong praise for staff and renovated rooms; positives outweigh negatives for many guests despite value and amenity complaints.