Divya Sutra Plaza and Conference Centre Calgary Airport

Mixed but below average: multiple guests reported dirty rooms, hair in sinks, a mouse sighting and generally grimy areas, while a few noted acceptable cleanliness.

Generally strong frontline service — several guests praised friendly reception and staff — though there were isolated operational issues (spotty room cleaning, towel requests). Overall staff friendliness was a clear positive.

Consistently praised: convenient and away from traffic, good for airport proximity; location was repeatedly cited as a key positive.

Mixed room quality: some guests found rooms fine for price, while others reported old or sinking mattresses, broken TVs and an overall aged / somewhat grimy feel.

Basic amenities available but inconsistent: pool and gym often charged extra or in poor condition, coffee machines and some in-room equipment reported as broken; amenities exist but with reliability issues.

Mixed value: several guests noted very affordable rates and good value, but there are strong complaints about occasional extreme price spikes and perceived overcharging in some instances.

Below average: breakfast quality was inconsistent (reports of reheated or rubbery items), occasional good experiences, and at least one report of a mouse near food service.

Overall mixed experience that balances strong location and friendly staff against cleanliness, amenity and breakfast issues — matches the target overall rating.