Grand Palace Hotel

Multiple reviews report unpleasant smells, hairs on pillows, cigarette odor and generally unclean rooms or missing bed linen; cleanliness is frequently criticized.

Consistently praised — staff described as friendly, helpful and accommodating (early check-in allowed, polite reception, repeatedly noted as the hotel's main positive).

Many reviewers highlight the excellent central/downtown location (near museum/main street) and easy access; a few guests disliked the immediate street surroundings but overall location is a strong positive.

Rooms are often described as large and matching photos but basic or with older furniture; some reports of smells, weak heating and a broken refrigerator reduce the score.

Several mentions of missing small items (no shampoo, no free water), a non-working fridge, old elevator and inconsistent WiFi — amenities are noticeably lacking for some guests.

Mixed impressions but multiple guests mention good CP/value; despite some service gaps, many feel the central location and staff make it good value for the price.

Breakfast is repeatedly criticized as poor or repetitive, with several guests choosing to eat elsewhere; food and beverage experience is a weak point.

Overall impressions lean positive due to exceptional staff and prime location despite shortcomings in cleanliness, breakfast and some amenities; many guests would still recommend the hotel.