Name: Premier Inn Caerphilly Crossways
Address: Crossways Business Park,Pontypandy,Caephilly,South Wales, Caerphilly, CF83 3NL
Telephone: 0333 777 3974
Rating: 8.2

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Premier Inn Caerphilly Crossways | Member Rates | Dyme

ParkingRestaurantBreakfast available (surcharge)

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Amenities

Parking, Restaurant, Breakfast available (surcharge)

Location

Caerphilly, GB

Discover the charm and comfort of Premier Inn Hotel Caerphilly Crossways, nestled near Wales' largest castle, a majestic backdrop to your stay.

Prime Location

Unleash your inner explorer in our exceptional location, just moments away from the vibrant Cardiff city centre and the iconic Millennium Stadium, where rugby dreams come alive.

Relaxing Accommodations

Indulge in our fit-for-a-king, extra-comfy beds that guarantee a restful night's sleep, leaving you refreshed for your next adventure.

Delicious Dining

Savor delightful dishes at our value restaurant, where every meal is crafted to satisfy your royal cravings and ensure your dining experience is memorable.

Don’t miss the chance to experience a regal retreat—book your stay today at Premier Inn Hotel Caerphilly Crossways!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.2

Excellent

59 reviews

Highlights

+Friendly staff
+Good location

Could Improve

–Dated facilities
–Issues with cleanliness in some areas

Cleanliness7.5

Rooms were reported clean but some areas are worn and bathrooms have issues.

Service9.5

Staff received high praise for friendliness and helpfulness.

Location8.5

Great location with easy access to shops and restaurants.

Room Quality7.5

Rooms described as tidy but in need of renovation.

Amenities8.0

Basic amenities available, satisfactory for a stopover.

Value for Money8.0

Good value considering the overall quality, although not luxury.

Food and Beverage8.0

Food options were decent, with good breakfast nearby.

Overall Experience8.5

Overall pleasant experience with minor issues noted.

jayne_family

Friends Getaway · Dec 2025

A great hotel with wonderful staff & food, definitely recommend it

Liked:Stayed at the Premier in readiness for my son’s graduation, perfectly situated in the centre of Cambridge, a very short walk to Senate House. So many things to see and do nearby. Staff could not have been nicer, each and every one of them. We were allowed to keep the room a little longer and when we checked out they kept our suitcases safe until we were ready to leave (thanks Sabrina). Would recommend to anyone. Beautiful clean pleasant rooms, amazing staff, and the food was really good too. 10/10 thank you!

via tripadvisor

891paulines

NONE · Dec 2025

Excellent value for Money

Liked:Premier Inn centre of Cambridge great location for Cambridge Corn Exchange and all eateries. Fabulously clean and tidy. Staff helpful. Nothing too much trouble.

via tripadvisor

BLK82

Couples · Dec 2025

Staff cut backs are evident.

Liked:We stayed here on a Sunday, and typically Premier Inn is a safe choice - and as far as the room was concerned it was clean, tidy, fresh - but at this relatively new Premier Inn, it is Whitbreads staff cut backs that let the location down. Let’s start with check in… it was exactly 3pm, and the lobby was crowded, one colleague on the desk and 2 self serve terminals - we were fine with self check in, but the demographic of the other customers demonstrated a human touch was required- interesting a man (not in uniform) but seemed to know the system spent time helping some of the older customers- sadly this created more confusion as people were weary of a non uniformed colleague. Anyway, the self serve terminal worked perfectly for us and we even added breakfast (turned out to be a mistake). We went to our room, and as mentioned above we had no complaints, we had spent the day shopping so thought we’d grab refreshments at the in-house bar - as we approached the colleague told us “bar is closed - I’m still checking guests in” - so we took our business into the city. This seems shortsighted from Premier Inn as they should be creating an entire hotel leisure experience. The nights sleep was fine, and the shower in the morning refreshing. Breakfast- chaotic, again one colleague, dirty plates on tables, no butter or bread at one point, juice running low and certain hot items (black pudding and mushrooms) not being cooked. The colleague whilst friendly was calling everyone “buddy” and was being run ragged - at 9am it appeared other staff came on duty and helped him. The 10.99 per breakfast was on this occasion not good value nor a good experience. I raised the above with customers services who brushed it off with a generic response and said in future speak to the manager - well at check out reception was unmanned so somewhat of a challenge. Premier Inn - you have a great product, don’t allow staff cuts to ruin it.

via tripadvisor

Tourist40618579392

Family · Dec 2025

Excellent stay in Cambridge

Liked:Perfect location, clean and big room which was really quiet. The staff Jack and Dal were incredibly friendly and efficient and I would not hesitate to stay there again. The world needs more Jacks, thank you for your hospitality x

via tripadvisor

Location

How to Find Us

Crossways Business Park,Pontypandy,Caephilly,South Wales

Caerphilly · GB

0333 777 3974

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Free onsite parking is available at this hotel. Please validate your vehicle registration via the tablet in reception upon arrival. This car park is managed by YourParking Space. For vehicles over 19ft and 3.5 tonnes please contact the hotel in advance. M4(J28) take A468 towards Caerphilly. Pass through villages of Machen, Trethomas and Bedwas. At roundabout on right after Peters Food Services Factory take 3rd exit. Next to Crossways Brewers Fayre. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.2

Excellent

59 reviews

Highlights

+Friendly staff
+Good location

Could Improve

–Dated facilities
–Issues with cleanliness in some areas

Cleanliness7.5

Rooms were reported clean but some areas are worn and bathrooms have issues.

Service9.5

Staff received high praise for friendliness and helpfulness.

Location8.5

Great location with easy access to shops and restaurants.

Room Quality7.5

Rooms described as tidy but in need of renovation.

Amenities8.0

Basic amenities available, satisfactory for a stopover.

Value for Money8.0

Good value considering the overall quality, although not luxury.

Food and Beverage8.0

Food options were decent, with good breakfast nearby.

Overall Experience8.5

Overall pleasant experience with minor issues noted.

jayne_family

Friends Getaway · Dec 2025

A great hotel with wonderful staff & food, definitely recommend it

via tripadvisor

891paulines

NONE · Dec 2025

Excellent value for Money

Liked:Premier Inn centre of Cambridge great location for Cambridge Corn Exchange and all eateries. Fabulously clean and tidy. Staff helpful. Nothing too much trouble.

via tripadvisor

BLK82

Couples · Dec 2025

Staff cut backs are evident.

via tripadvisor

Tourist40618579392

Family · Dec 2025

Excellent stay in Cambridge

via tripadvisor