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hello@dyme.earth
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Grand Palace Hotel Butuan

Butuan · PH

Grand Palace Hotel Butuan

8
Excellent54 reviews
  1. Hotel Collection
  2. /Hotels in Butuan
  3. /Grand Palace Hotel Butuan
Free WiFiWheelchair accessible parkingFree self parkingWheelchair-accessible van parkingWheelchair-accessible on-site restaurantPool sun loungers

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Meeting rooms, Free WiFi, 24-hour front desk, Terrace, Garden, Luggage storage

Location

Butuan, PH

Walkability

81
Walk

Discover unparalleled comfort and convenience at the Grand Palace Hotel Butuan, where every stay is a delightful experience.

Relax and Rejuvenate

Indulge in onsite massages or unwind in our scenic terrace and lush garden, providing the perfect backdrop for relaxation.

Culinary Delights

Savor the local flavors at our on-site restaurant, or enjoy the luxury of room service during limited hours. Start your day with a delicious breakfast available daily.

Modern Amenities

Stay connected with complimentary Wi-Fi, enjoy our air-conditioned rooms equipped with minibars and LED televisions, and take advantage of our 24-hour business center.

Make your reservation today and unlock the perfect blend of comfort and convenience at Grand Palace Hotel Butuan!

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Grand Palace Hotel Butuan

LowHigh
High Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

C.T. Montalban Street, J.P. Rizal, Butuan, 8600

Butuan · PH

63-999-4408550

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Only registered guests are allowed in the guestrooms. </li> <li>No pets and no service animals are allowed at this property. </li> </ul>

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GRAND PALACE HOTEL BUTUAN

Guest Reviews

What Guests Say

8.0

Excellent

54 reviews

Highlights

  • +Good location
  • +Nice amenities

Could Improve

  • –Cleanliness issues
  • –Inedible food
Cleanliness4.5

Significant issues mentioned regarding cleanliness, including dirty areas and mould.

Service9.4

Standard service expected but some complaints about response times.

Location9.5

Nice hotel close to a big shopping mall.

Room Quality8.4

Room is generally good, but some complaints about facilities.

Amenities8.4

Swimming pool and sauna are good.

Value for Money8.9

Fairly good value given positives, but impacted by cleanliness.

Food and Beverage6.5

Breakfast was inedible, impacting the overall score.

Overall Experience8.4

Mixed feelings due to significant cleanliness and food issues.

Kristine012064

Family With Children · May 2026

10
Liked:I stay here 3 times already

via Nuitee

Robert

Solo Traveller · May 2026

5
Liked:Staff including security very friendly and helpful.
Disliked:Room not ready on time. Room dated and old. Bathroom dirty. Many bugs. 3 guests and only 3 towels. Breakfast menu same for 7 days !?

via Nuitee

James

Couple · Apr 2026

10

Always know good stay at Grand Palace, Butuan

Liked:The property is just better than any in city. I try a few and regret. Now only plan Grand Palace. Rooms are fuller, more comfortable, and people support is excellent and always a call away.
Disliked:The kitchen is great, but I noticed, no more corned beef. Sad. Now always chicken many types… some pork links. Ok… miss corned beef

via Nuitee

Charles

Solo Traveller · Apr 2026

7

If you don’t expect a hot shower then you’ll love it

Liked:Location is within walking distance (or a cheap grab ride) of anything you want.
Disliked:Don’t count on hot water. This was a shock as it’s one of the most expensive hotels in the city but we were here over a week and only one day did the hot water work well enough for a full shower.

via Nuitee