Name: Lotte Hotel Busan
Address: 772, Gaya-daero, Busanjin-gu, Busan, 47285
Rating: 9.6

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Lotte Hotel Busan | Member Rates | Dyme

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSecured parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Busan, kr

Luxurious Accommodation in Busan

Prime Location and Convenience

Located just a 5 minutes' walk from Seomyeon Subway Station, Lotte Hotel Busan offers easy access to transportation and an underground shopping arcade for added convenience.

Exclusive Amenities

Indulge in luxury with an on-site duty-free store, indoor and outdoor pools, sauna, and fitness center. Premier room guests enjoy free access to the Fitness Club, adding value to your stay.

Culinary Delights

Savor a variety of cuisines at the hotel's restaurants, including a buffet breakfast at La Seine and dessert at The Lounge. With Japanese, Chinese, and Korean options available, there's something to please every palate.

Experience the epitome of luxury and convenience at Lotte Hotel Busan. Book your stay now for an unforgettable experience.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.6

Exceptional

3,194 reviews

Highlights

+Great Location
+Friendly Staff

Could Improve

–Staff Service Variability
–Room Quality Issues

Cleanliness8.9

General sentiment indicates that the room quality was below expectations, affecting overall cleanliness perception.

Service9.7

Mixed feedback on staff service; while some were praised, others received criticism, especially at the front desk.

Location10.0

Excellent location noted; convenient access to shopping, dining, and transport.

Room Quality8.9

Rooms described as a bit dated and cramped, needing improvements.

Amenities9.9

A variety of amenities available; gym equipment and wine sales were positively highlighted.

Value for Money9.4

Perception of moderate value primarily due to additional fees for amenities.

Food and Beverage9.9

The breakfast was praised, though it had a bias toward Asian tastes.

Overall Experience9.9

The general sentiment reflects a positive stay, despite some service hiccups and room quality concerns.

Yew May

Extended Group · Jun 2026

Okay for short stay in the city

Liked:Good location in the city, near station.

Disliked:Facilities chargeable but even then not all can use. Booked family room for 3 adults but only 2 can use facilities.

via Nuitee

Larysa

Couple · Jun 2026

A hotel that feels like home.

Liked:The Room: Incredibly spacious, spotlessly clean, and exceptionally cozy, featuring a breathtaking bird's-eye view of both the mountains and the city. The Staff: Wonderfully attentive and warm, providing impeccable service and hospitality that truly set the experience apart. The Spa Area: Simply magnificent - a daily sanctuary that offered deep, incredible relaxation and rejuvenation for the body after long walks. The Breakfasts: Absolute culinary masterpieces that were both delicious and unforgettable.

Disliked:Nothing

via Nuitee

Peter

Couple · Jun 2026

Liked:Location was good

Disliked:Hotel rooms need to have block out curtains fitted. The curtains in room are very thin , makes the room very light at night. Also put better lighting in bathroom, was very low light over vanity basin.

via Nuitee

Grace

Extended Group · Jun 2026

Nice beds, black out curtains, beautiful city lights and great customer service.

Liked:It was a very comfortable stay. Beds were comfortable and views were beautiful especially in the evening to see the city scape and mountains turn to twinkling lights. We purchased the club access and it was nice to grab breakfast, tea time with snacks and a small dinner as well. The club was great for those that may want the ease of not worrying about eating out all the time but since we purchased it we didn’t get to eat out as much as we would have liked. Nothing to do with hotel but because our decision. I can say there is a ton to eat in the lower Lotte department area so think about pre -purchasing club lounge access. The concierge was great with helping forward our luggage to Seoul.

Disliked:Nothing really. This is nothing with hotel but any Lotte hotel connected to a Lotte department store or mall can get confusing because some elevators go to certain floors and some don’t and this goes for escalators as well. This is mainly because it is so huge.

via Nuitee

Location

How to Find Us

772, Gaya-daero, Busanjin-gu

Busan · kr

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Starting January 1, 2025, additional fees will apply for sauna and fitness center use. [2025 Sauna Fee Information] Room Fee: KRW 25,000 per person (per night) Room Types Subject to Fee: Superior Room/Deluxe Room ※ Check-in Location: 1st Floor Front Desk (Check-in: 3:00 PM / Check-out: 11:00 AM) ※ Fitness Center (Fitness Center, Sauna, Swimming Pool): Closed on the fourth Wednesday of every month. Operating hours may vary depending on weather conditions. Please contact the fitness center for detailed operating hours. Facilities(except swimming pool) are closed the fourth Wednesday of every month. (Please check the link below for In/outdoor operation time) ※ Minors may use the Club Lounge during alcohol service hours when accompanied by an adult guardian. ※ Club Lounge access available: Club Deluxe Double/Twin Room, Club Premier Double Room, Club Premier Suite Double Room All guests are required to present a valid photo identification and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply. Guests under the age of 18 must be accompanied by a parent or legal guardian. ※Notice of Indoor Swimming Pool Renovation & Change in Outdoor Pool Operating Hours To provide a better facility environment, we will be conducting renovation work on the indoor swimming pool during the following period. Please note that the indoor pool will not be available for use during this time. Kindly refer to the updated pool operation details below. (The renovation schedule may be subject to change depending on on-site conditions.) Indoor Pool Renovation Period: - April 1, 2026 (Wed) – June 30, 2026 (Tue) Outdoor Pool Operating Hours during Renovation (April 1 – June 30): - 09:00–22:00 → 06:00–22:00 For further details, please visit our official website. Mandatory Identity Verification at Check-in At Lotte Hotel Busan, we are committed to providing a safe environment for our guests and ensuring the accuracy of all reservations. Therefore, identity verification is mandatory at check-in. ※실내수영장 보수 공사 및 야외수영장 운영시간 변경 안내 보다 나은 시설 환경을 제공하고자 아래 기간 동안 실내수영장 보수공사를 진행합니다. 해당기간에는 실내수영장 이용이 불가하오니, 변경된 운영 안내를 참고하여 주시기 바랍니다. (공사 일정은 현장 상황에 따라 변경될 수 있습니다.) 실내수영장 공사기간 : 2026년 4월1일(수)~2026년 6월30일(화) (4/1~6/30) 아쿠아헤이븐 (야외수영장) 영업시간 : 09:00~22:00 → 06:00~22:00 자세한 안내는 당사 홈페이지를 참고하여 주십시오. ※[Information on shortening swimming pool facilities for 26 years] Period: July 17-18 and 24-25 Aqua Haven and indoor swimming pool, sauna, and fitness are not available due to full party events after 17:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool: Closed from Wed, Apr 1, 2026 until Tue, Jun 30, 2026 Swimming pool: Closed from Fri, Jul 17, 2026 until Sat, Jul 18, 2026 Swimming pool: Closed from Fri, Jul 24, 2026 until Sat, Jul 25, 2026 A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.6

Exceptional

3,194 reviews

Highlights

+Great Location
+Friendly Staff

Could Improve

–Staff Service Variability
–Room Quality Issues

Cleanliness8.9

General sentiment indicates that the room quality was below expectations, affecting overall cleanliness perception.

Service9.7

Mixed feedback on staff service; while some were praised, others received criticism, especially at the front desk.

Location10.0

Excellent location noted; convenient access to shopping, dining, and transport.

Room Quality8.9

Rooms described as a bit dated and cramped, needing improvements.

Amenities9.9

A variety of amenities available; gym equipment and wine sales were positively highlighted.

Value for Money9.4

Perception of moderate value primarily due to additional fees for amenities.

Food and Beverage9.9

The breakfast was praised, though it had a bias toward Asian tastes.

Overall Experience9.9

The general sentiment reflects a positive stay, despite some service hiccups and room quality concerns.

Yew May

Extended Group · Jun 2026

Okay for short stay in the city

Liked:Good location in the city, near station.

Disliked:Facilities chargeable but even then not all can use. Booked family room for 3 adults but only 2 can use facilities.

via Nuitee

Larysa

Couple · Jun 2026

A hotel that feels like home.

Disliked:Nothing

via Nuitee

Peter

Couple · Jun 2026

Liked:Location was good

via Nuitee

Grace

Extended Group · Jun 2026

Nice beds, black out curtains, beautiful city lights and great customer service.

via Nuitee