Name: Lotte Hotel Busan
Address: 772, Gaya-daero, Busanjin-gu, Busan, 47285
Telephone: +82 51-810-1000
Rating: 9.6

Lotte Hotel Busan | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Busan, kr

Luxurious Accommodation in Busan

Prime Location and Convenience

Located just a 5 minutes' walk from Seomyeon Subway Station, Lotte Hotel Busan offers easy access to transportation and an underground shopping arcade for added convenience.

Exclusive Amenities

Indulge in luxury with an on-site duty-free store, indoor and outdoor pools, sauna, and fitness center. Premier room guests enjoy free access to the Fitness Club, adding value to your stay.

Culinary Delights

Savor a variety of cuisines at the hotel's restaurants, including a buffet breakfast at La Seine and dessert at The Lounge. With Japanese, Chinese, and Korean options available, there's something to please every palate.

Experience the epitome of luxury and convenience at Lotte Hotel Busan. Book your stay now for an unforgettable experience.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.6

Exceptional

3,397 reviews

Highlights

+Great Location
+Friendly Staff

Could Improve

–Staff Service Variability
–Room Quality Issues

Cleanliness8.9

General sentiment indicates that the room quality was below expectations, affecting overall cleanliness perception.

Service9.7

Mixed feedback on staff service; while some were praised, others received criticism, especially at the front desk.

Location10.0

Excellent location noted; convenient access to shopping, dining, and transport.

Room Quality8.9

Rooms described as a bit dated and cramped, needing improvements.

Amenities9.9

A variety of amenities available; gym equipment and wine sales were positively highlighted.

Value for Money9.4

Perception of moderate value primarily due to additional fees for amenities.

Food and Beverage9.9

The breakfast was praised, though it had a bias toward Asian tastes.

Overall Experience9.9

The general sentiment reflects a positive stay, despite some service hiccups and room quality concerns.

Nooshin

Couple · Aug 2026

We enjoyed our stay at this beautiful hotel.

Liked:The location is perfect! Everything you might need is close by.

via Nuitee

Sharon

Couple · Aug 2026

Wow. What a beautiful hotel and experience.

Liked:Everything was magnificent.

Disliked:All was perfect.

via Nuitee

Kym

Couple · Aug 2026

Thiroughly enjoyed our stay. The food offering in the Club Lounge was very good. Woild have liked them to offer zero bee

Liked:everything was perfect as you would expect from the Lotte chain

Disliked:We found it challenging (everyday) to find the hotel entrance from the department store linkage. More signage would be helpful.

via Nuitee

Carmen Nadia

Solo Traveller · Aug 2026

Liked:There were no positive highlights.

Disliked:The room was very dirty, and the pool wasn't included. Also, the checkout staff weren't very friendly. Definitely not worth five stars. We are extremely disappointed

via Nuitee

Location

How to Find Us

772, Gaya-daero, Busanjin-gu

Busan · kr

+82 51-810-1000

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Starting January 1, 2025, additional fees will apply for sauna and fitness center use. [2025 Sauna Fee Information] Room Fee: KRW 25,000 per person (per night) Room Types Subject to Fee: Superior Room/Deluxe Room ※ Check-in Location: 1st Floor Front Desk (Check-in: 3:00 PM / Check-out: 11:00 AM) ※ Fitness Center (Fitness Center, Sauna, Swimming Pool): Closed on the fourth Wednesday of every month. Operating hours may vary depending on weather conditions. Please contact the fitness center for detailed operating hours. Facilities(except swimming pool) are closed the fourth Wednesday of every month. (Please check the link below for In/outdoor operation time) ※ Minors may use the Club Lounge during alcohol service hours when accompanied by an adult guardian. ※ Club Lounge access available: Club Deluxe Double/Twin Room, Club Premier Double Room, Club Premier Suite Double Room All guests are required to present a valid photo identification and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply. Guests under the age of 18 must be accompanied by a parent or legal guardian. Mandatory Identity Verification at Check-in At Lotte Hotel Busan, we are committed to providing a safe environment for our guests and ensuring the accuracy of all reservations. Therefore, identity verification is mandatory at check-in. ※[Information on shortening swimming pool facilities for 26 years] Period: July 17-18 and 24-25 Aqua Haven and indoor swimming pool, sauna, and fitness are not available due to full party events after 17:00. [Notice Regarding Reduced Operating Hours for Fitness and Swimming Pool Facilities in July 2026] Dates: July 17 (Fri) – 18 (Sat), July 24 (Fri) – 25 (Sat) Due to a pool party event starting at 5:00 PM, Aqua Haven, the indoor pool, sauna, and fitness center will be unavailable. ※It is closed on the fourth Wednesday of every month for sauna and fitness. ※September 30, 26 (Wednesday) is the date of closure of the entire auxiliary facility. The fourth Wednesday of every month is a regular closure day for our fitness facilities (sauna, fitness center, and golf course). ※On Wednesday, September 30, the indoor pool, Aqua Haven, sauna, fitness center, and golf course will all be closed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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