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Lotte Hotel Busan

Busan · KR

Lotte Hotel Busan

9.6
Exceptional3,439 reviews
  1. Hotel Collection
  2. /Hotels in Busan
  3. /Lotte Hotel Busan
WiFi availableFree WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Busan, KR

Luxurious Accommodation in Busan

Prime Location and Convenience

Located just a 5 minutes' walk from Seomyeon Subway Station, Lotte Hotel Busan offers easy access to transportation and an underground shopping arcade for added convenience.

Exclusive Amenities

Indulge in luxury with an on-site duty-free store, indoor and outdoor pools, sauna, and fitness center. Premier room guests enjoy free access to the Fitness Club, adding value to your stay.

Culinary Delights

Savor a variety of cuisines at the hotel's restaurants, including a buffet breakfast at La Seine and dessert at The Lounge. With Japanese, Chinese, and Korean options available, there's something to please every palate.

Experience the epitome of luxury and convenience at Lotte Hotel Busan. Book your stay now for an unforgettable experience.

Loading rooms and rates...

Location

How to Find Us

772, Gaya-daero, Busanjin-gu

Busan · KR

+82 51-810-1000

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Starting January 1, 2025, additional fees will apply for sauna and fitness center use. [2025 Sauna Fee Information] Room Fee: KRW 25,000 per person (per night) Room Types Subject to Fee: Superior Room/Deluxe Room ※ Check-in Location: 1st Floor Front Desk (Check-in: 3:00 PM / Check-out: 11:00 AM) ※ Fitness Center (Fitness Center, Sauna, Swimming Pool): Closed on the fourth Wednesday of every month. Operating hours may vary depending on weather conditions. Please contact the fitness center for detailed operating hours. Facilities(except swimming pool) are closed the fourth Wednesday of every month. (Please check the link below for In/outdoor operation time) ※ Minors may use the Club Lounge during alcohol service hours when accompanied by an adult guardian. ※ Club Lounge access available: Club Deluxe Double/Twin Room, Club Premier Double Room, Club Premier Suite Double Room All guests are required to present a valid photo identification and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply. Guests under the age of 18 must be accompanied by a parent or legal guardian. Mandatory Identity Verification at Check-in At Lotte Hotel Busan, we are committed to providing a safe environment for our guests and ensuring the accuracy of all reservations. Therefore, identity verification is mandatory at check-in. ※[Information on shortening swimming pool facilities for 26 years] Period: July 17-18 and 24-25 Aqua Haven and indoor swimming pool, sauna, and fitness are not available due to full party events after 17:00. [Notice Regarding Reduced Operating Hours for Fitness and Swimming Pool Facilities in July 2026] Dates: July 17 (Fri) – 18 (Sat), July 24 (Fri) – 25 (Sat) Due to a pool party event starting at 5:00 PM, Aqua Haven, the indoor pool, sauna, and fitness center will be unavailable. ※It is closed on the fourth Wednesday of every month for sauna and fitness. ※September 30, 26 (Wednesday) is the date of closure of the entire auxiliary facility. The fourth Wednesday of every month is a regular closure day for our fitness facilities (sauna, fitness center, and golf course). ※On Wednesday, September 30, the indoor pool, Aqua Haven, sauna, fitness center, and golf course will all be closed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.6

Exceptional

3,439 reviews

Highlights

  • +Great Location
  • +Friendly Staff

Could Improve

  • –Staff Service Variability
  • –Room Quality Issues
Cleanliness8.9

General sentiment indicates that the room quality was below expectations, affecting overall cleanliness perception.

Service9.7

Mixed feedback on staff service; while some were praised, others received criticism, especially at the front desk.

Location10.0

Excellent location noted; convenient access to shopping, dining, and transport.

Room Quality8.9

Rooms described as a bit dated and cramped, needing improvements.

Amenities9.9

A variety of amenities available; gym equipment and wine sales were positively highlighted.

Value for Money9.4

Perception of moderate value primarily due to additional fees for amenities.

Food and Beverage9.9

The breakfast was praised, though it had a bias toward Asian tastes.

Overall Experience9.9

The general sentiment reflects a positive stay, despite some service hiccups and room quality concerns.

mathias

Couple · Sep 2026

10
Liked:Amazing breakfast with huge variety of different meals, great service all over the hotel, from the entry to the restaurants

via Nuitee

Francesca

Couple · Sep 2026

7

Good hotel

Liked:Staff were incredibly kind and helpful and the room was clean.
Disliked:The location was okay; although incredibly central and easy to get around with transport, there’s not much on your doorstep, so not the best for a short stay tourist.

via Nuitee

Sebastian

Solo Traveller · Sep 2026

7

Aged five star hotel

Liked:The Hotel is highclass and five star, clearly the staff friendliness and professionalism reflect that. We booked a Deluxe Suite, so not the cheapest option really. On the plus side, breakfast was amazing!
Disliked:Nevertheless we had to pay for our daughter to use the pool, even though pool usage was included in the room. 25k Won, not cheap for a six year old. Second for swimming in the pool inside they charged 10k won for the mandatory swimming cap instead of just providing it as a service. Our room was big and clean but in dire need of a renovation as it seems to be around 20 years old. This reduced the luxury feeling to three stars for us.

via Nuitee

Stephen

Extended Group · Sep 2026

9

Beautiful!

Liked:Everything!
Disliked:Not Applicable.

via Nuitee

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