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Hilton Garden Inn Toronto/Burlington

Burlington · CA

Hilton Garden Inn Toronto/Burlington

8.4
Excellent423 reviews
  1. Hotel Collection
  2. /Hotels in Burlington
  3. /Hilton Garden Inn Toronto/Burlington
WiFi availableFree WiFiParkingFree ParkingRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Burlington, CA

Luxurious Amenities

The Hilton Garden Inn Burlington offers tastefully decorated guestrooms with modern amenities like Keurig coffee machines and free internet, ensuring a comfortable stay.

Dining Excellence

Indulge in a variety of dishes at The Great North American Grill, the hotel's on-site restaurant offering breakfast, lunch, and dinner. Enjoy the convenience of evening room service for a private dining experience.

Convenience and Comfort

With facilities like an indoor pool, hot tub, fitness centre, and a 24-hour business centre, this hotel caters to all your needs. Additionally, the proximity to Burloak RioCan Shopping Centre and Toronto Pearson International Airport adds to the convenience of your stay.

Book now for a delightful and relaxing experience at Hilton Garden Inn Burlington.

Loading rooms and rates...

Location

How to Find Us

985 Syscon Road

Burlington · CA

+1 905-631-7000

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Pre-paid credit cards and debit cards cannot be used to guarantee a reservation. A credit card is required when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.4

Excellent

423 reviews

Highlights

  • +Friendly staff
  • +Good location

Could Improve

  • –Cleanliness issues
  • –Amenities not as advertised
Cleanliness6.7

Multiple complaints regarding unclean rooms and broken amenities.

Service9.7

Many reviews noted friendly and accommodating staff members.

Location9.2

Centrally located; easy access as noted by several reviewers.

Room Quality7.2

Mentioned issues with outdated rooms and maintenance.

Amenities8.2

Hot tub and pool disappointment noted; overall decent.

Value for Money8.7

Pricing reflects basic service, but expectations were not met.

Food and Beverage9.2

Positive experience with onsite restaurant and breakfast service.

Overall Experience8.7

Mixed reviews but overall satisfactory for many guests.

Anne

Extended Group · Sep 2026

10
Liked:Amazing room, pool, and staff
Disliked:Breakfast wasn’t great. Eggs were undercooked and potatoes taste bit sour. Good coffee tho!

via Nuitee

mara

Solo Traveller · Sep 2026

4
Liked:Location. The restaurant server was very friendly, accommodating, gets to know the guests in order to cater to them, tends to over do it, but he means well.
Disliked:1. Night staff was pleasant and friendly But, NOT day staff, very dry greetings, stiff, unsmiling 2. Pool is small 3. No use of outdoor space, tables are there but patios are unkempt even though we had beautiful weather the whole long weekend through 4. Breakfast was just ok, hot food was somewhat cold and some of the food was leftovers from the day before 5. Room was comfortable but, no housekeeping between the days, had to request toiletries myself and had no coffee etc left due to no housekeeping 6. I did not see the concierge number on the phone by the night table. I dialled housekeeping but it rang endlessly, 5 times, no pick up. Had to call in from my phone to main number 7. Halls need to be cleaner (carpets, walls, doors...)

via Nuitee

Peyman

Solo Traveller · Aug 2026

1
Liked:Nothing
Disliked:This particular stay was especially important to my family. We had travelled from Toronto to Oakville because my son had a very important exam the following morning, and one of the main reasons I chose to stay at a Hilton property was to ensure that we would have a clean, comfortable, and restful environment for the night. Unfortunately, our experience was far from what I expected. The first room assigned to us was on the second floor, where several rooms appeared to be under construction or renovation. The hallways in that area were noticeably dirty and the overall environment was not suitable, so I requested a different room. I was then moved to the fourth floor. The receptionist informed me that there were no other rooms available, so we accepted the room we were given. Unfortunately, we encountered an even more concerning issue there. The bedding felt noticeably damp and did not feel clean or fresh. There was also a persistent musty, damp smell in the room, which made the environment extremely uncomfortable throughout the night. The situation was significant enough that I contacted the front desk and requested two additional bedsheets. We ultimately could not comfortably use the blankets because they also felt damp. This was extremely disappointing. I specifically chose Hilton because I trusted the brand and expected a certain standard of cleanliness and comfort. Instead, we spent an important night dealing with uncomfortable room conditions when we should have been able to rest. I understand that hotels occasionally require renovations or experience maintenance issues. However, if construction or moisture-related problems are affecting guest rooms or surrounding areas to this extent, I do not believe those rooms should be offered as normally available accommodations until the issues have been properly addressed. I am requesting that management review the circumstances of our stay and provide an appropriate refund or compensation.

via Nuitee

Martha

Couple · Aug 2026

8
Liked:No meals were included, but we had dinner in the restaurant which was very good.
Disliked:While I am happy that grab bars were in the tub, they were installed in the wrong place… right under the shower head and against the toilet, so they were basically unusable.

via Nuitee

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