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The Hilton Garden Inn Buffalo-Downtown

Buffalo · us

The Hilton Garden Inn Buffalo-Downtown

8.4
Excellent746 reviews
  1. Hotel Collection
  2. /Hotels in Buffalo
  3. /The Hilton Garden Inn Buffalo-Downtown
ParkingRestaurantSwimming poolHeated poolSalt-water poolAccess to nearby indoor pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool, Restaurant

Location

Buffalo, us

Luxurious Amenities

The Hilton Garden Inn Buffalo-Downtown offers a perfect blend of comfort and convenience with an indoor pool, fitness centre, and free WiFi access. Each room is well-equipped with a TV, air conditioning, and satellite channels for your entertainment.

Exceptional Services

Enjoy top-notch services including an airport shuttle, a 24-hour front desk, and a bar to cater to all your needs during your stay. The hotel also provides meeting facilities and laundry services to ensure a hassle-free experience for all guests.

Convenient Location

Situated in Buffalo, The Hilton Garden Inn Buffalo-Downtown is the ideal choice for both leisure and business travelers. Book your stay now and experience the ultimate in hospitality and relaxation.

Loading rooms and rates...

Location

How to Find Us

10 Lafayette Square

Buffalo · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

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THE HILTON GARDEN INN BUFFALO-DOWNTOWN

Guest Reviews

What Guests Say

8.4

Excellent

746 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Comfortable stay

Could Improve

  • –Dirty rooms
  • –Lack of customer service
  • –Old furniture
Cleanliness7.4

Multiple mentions of dirty rooms and unclean areas.

Service8.4

Mixed responses; some felt the service was lacking while others had positive experiences.

Location9.9

Well-located for downtown attractions, generally appreciated.

Room Quality8.4

Some rooms were noted as comfortable, but several had cleanliness issues and old furniture.

Amenities8.4

Amenities mentioned were appreciated, but some reported poor quality.

Value for Money7.4

Guests felt that the price did not match the quality of the hotel.

Food and Beverage7.9

Breakfast was mentioned positively but overall experiences varied.

Overall Experience9.3

General sentiment was positive, but with notable issues affecting opinions.

Wlademir Nunes

Family With Children · May 2026

6

It was a good experience, but we won't be back.

Liked:1 - Location 2 -Clean room, bathroom, bedding, and common areas. 3 - Spacious breakfast room. 4 - Most of the staff were helpful.
Disliked:1 - The building and rooms appear dated and would benefit from some minor renovations and maintenance. 2 - The breakfast service could be more practical and better organized. Although breakfast was included in the room rate, guests are required to order through a server and are expected to leave a tip. The system felt somewhat impractical, with limited variety and difficult access to some items. 3 - One receptionist was not particularly welcoming, and their presentation appeared unprofessional with dirty clothes and an unpleasant appearance. 4 - At checkout, after being informed that the balance had been fully paid, I later received a bank notification for an additional charge. When I returned to reception for clarification, I was informed that another amount would be charged. The situation was uncomfortable and could have been communicated more clearly.

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Jayme

Couple · Apr 2026

10
Liked:Great location in Lafayette Square.
Disliked:Rooms were a little bit outdated in decor, but still in good condition.

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stacey

Solo Traveller · Apr 2026

9

Comfortable, clean with a good location

Liked:Location and price
Disliked:Everything is automated so no real human contact

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Tracey

Couple · Mar 2026

10
Liked:Wonderful ! Experience as always

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