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Hyatt Regency Buffalo / Hotel and Conference Center

Buffalo · US

Hyatt Regency Buffalo / Hotel and Conference Center

7.8
Very Good439 reviews
  1. Hotel Collection
  2. /Hotels in Buffalo
  3. /Hyatt Regency Buffalo / Hotel and Conference Center
Free WiFiWheelchair accessible parkingSelf parking (surcharge)RV, bus, truck parking (surcharge)Covered parkingSecured parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Meeting rooms, Health or beauty spa nearby, Express check-out, Electric car charging station, Free WiFi, 24-hour front desk

Location

Buffalo, US

Experience a blend of luxury and convenience at our stunning Art Deco hotel, located in the heart of downtown Buffalo.

Recreational Amenities: Dive into relaxation with our indoor pool or maintain your fitness routine at our 24-hour fitness center. Enjoy additional conveniences such as complimentary Wi-Fi and on-site concierge services.

Culinary Delights: Savor delectable meals at our on-site restaurant or grab a quick snack at the café. Unwind at the bar/lounge with a drink, or indulge in our cooked-to-order breakfast available daily.

Business & Event Facilities: With over 108,000 square feet of versatile meeting space, including a conference center and nine meeting rooms, we cater to both corporate events and social gatherings seamlessly.

Don’t miss out on your perfect getaway—book your stay at Hyatt Regency Buffalo today!

Loading rooms and rates...

Location

How to Find Us

Two Fountain Plaza, Buffalo, New York, 14202

Buffalo · US

1-716-856-1234

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). </li> <li>Parking height restrictions apply. </li><li>Cashless payment methods are available for all transactions.</li> </ul>

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HYATT REGENCY BUFFALO / HOTEL AND CONFERENCE CENTER

Guest Reviews

What Guests Say

7.8

Very Good

439 reviews

Highlights

  • +Friendly staff
  • +Good location
  • +Nice atmosphere
  • +Great breakfast options

Could Improve

  • –Cleanliness issues
  • –Room temperature control problems
  • –Bed bugs reported
Cleanliness4.0

Multiple reviews highlighted issues with cleanliness, including mold and unclean rooms.

Service10.0

Numerous reviews praised the friendly and helpful staff.

Location9.0

Guests appreciated the hotel's good location with historical significance.

Room Quality7.0

Mixed reviews on room quality, with some noting outdated decor and issues with temperature.

Amenities8.3

Amenities were standard; some enjoyed the restaurant offerings.

Value for Money7.5

Some guests felt the hotel did not provide good value considering the issues.

Food and Beverage8.5

Breakfast options were well-reviewed among guests.

Overall Experience8.0

Overall experiences varied greatly, with some guests having excellent stays while others faced significant issues.

anthinearc

NONE · Mar 2026

8

Excellent customer service, clean room, ideal location.

Liked:The location was perfect for my trip. The staff was very welcoming and the hotel was clean and quiet. There is a Starbucks in house.

via tripadvisor

616julies

Friends Getaway · Feb 2026

2

Room Incidentals? More like daylight robbery

Liked:Firstly, we really enjoyed the Hotel, Staff and location, but AND THIS IS A BIG BUT! My friend booked this Hotel and was one of several we used on a trip to the USA in November into December 2025. The hotel took over $100 for room incidentals for the two nights. We never do and did not use anything on incidentals. We were advised the money would be credited back to his card within a couple of days. HE HAS STILL NOT RECEIVED THE MONEY BACK AFTER 11 WEEKS!! It is criminal, they claim they released the funds to their holding agent and are washing their hands of the matter.We booked the room direct with them and they should ensure he gets the money credited back. In comparison, The Horseshoe Casino in Las Vegas refunded the money for our stay with them within a couple of hours. If this is how they treat visitors who come to stay I would say AVOID HYATT AT ALL COSTS, it has left a very sour taste to what should have been a memorable trip and we would otherwise of been leaving a good review. We shall not be using Hyatt again. I work in the Travel Industry in the UK and will highlight this to the many colleagues I work with who travel worldwide regularly. HYATT, WAKE UP AND RESOLVE THIS ISSUE AND TAKE OWNERSHIP.

via tripadvisor

V4028YEaprilm

NONE · Feb 2026

2

Don’t plan on showering!

Liked:For $200 a night don’t bother!! We did not have hot water the entire stay. Conditions were sub par and sink was clogged. No ability to shower. When we spoke to the front desk the associate was incredibly rude and said it was because “the hockey team used all the hot water.” No acceptance of responsibility or apology. Won’t be staying here again nor booking clients here.

via tripadvisor

bobfZ9434DY

NONE · Jan 2026

8

Easy living

Liked:Very clean. Sink in room clogged but fixed ASAP. Friendly. Close to hockey arena. Easy to get to from airport.

via tripadvisor