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Curtiss Hotel, an Ascend Collection Hotel

Buffalo · US

Curtiss Hotel, an Ascend Collection Hotel

9
Exceptional228 reviews
  1. Hotel Collection
  2. /Hotels in Buffalo
  3. /Curtiss Hotel, an Ascend Collection Hotel
Free WiFiWheelchair accessible parkingFree self parkingFree valet parkingWheelchair-accessible van parkingWheelchair-accessible on-site restaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Free breakfast, Meeting rooms, Full-service spa, Express check-out, Free WiFi, 24-hour front desk

Location

Buffalo, US

Luxurious Spa Experience

Indulge in relaxing massages and unwind in the spa tub at our full-service spa. Keep fit at the 24-hour fitness center, and enjoy complimentary Wi-Fi access during your stay.

Culinary Delights

Savor American cuisine at Chez Ami Restaurant, or grab a coffee at the cafe. Two bars/lounges and daily complimentary receptions offer a great way to mingle with other guests. Don't miss the daily continental breakfast!

Elegant Accommodations

Stay in one of our individually decorated guestrooms featuring pillowtop beds with Frette Italian sheets. Enjoy modern amenities like complimentary wired and wireless internet, LED TVs, and designer toiletries.

Join us at Curtiss Hotel, Ascend Hotel Collection for a luxurious stay in the heart of Buffalo. Book now for an unforgettable experience!

Loading rooms and rates...

Location

How to Find Us

210 Franklin St, Buffalo, New York, 14202

Buffalo · US

1-716-954-4900

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. </li><li>Hot springs access available from 6:00 AM to 11:00 PM.</li><li>Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>Contactless check-out is available.</li> </ul>

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CURTISS HOTEL, AN ASCEND COLLECTION HOTEL

Guest Reviews

What Guests Say

9.0

Exceptional

228 reviews

Highlights

  • +Friendly staff
  • +Great food
  • +Beautiful facilities

Could Improve

  • –Outdated decor
  • –Uncomfortable pillows
  • –Inconsistent amenities
Cleanliness8.4

Cleanliness had mixed reviews; some concerns about rough sheets and overall room maintenance.

Service9.9

The staff were frequently described as friendly and dedicated, going above and beyond to assist guests.

Location9.4

The hotel's location is well-rated with access to local attractions and amenities.

Room Quality8.3

There were positive mentions about comfort but also complaints about outdated decor and dark rooms.

Amenities8.9

Amenities like the hot springs, spa, and breakfast were positively noted, though some were less impressed.

Value for Money8.3

Value perception was variable; some guests felt it didn't meet five-star expectations, especially regarding price.

Food and Beverage9.4

Food quality received consistent praise, with specific mentions of amazing dining experiences.

Overall Experience9.4

Many guests expressed a positive overall stay despite some criticisms.

cherylmich76

Family · Dec 2025

10

Loved it...perfect honeymoon spot

Liked:Booked this as a married get away for a few days. We have had lunch here and the food was amazing. When we arrived, everyone was so pleasant and helpful. We had a drink then went into the hot spa. How enjoyable...was a first for us. So different than hot tub. Nice and toasty warm sitting outside looking at the sky. What an amazing experience. The room was lovely and comfortable. Breakfast was a nice touch.

via tripadvisor

evonney2024

Friends Getaway · Oct 2025

2

Not a Five Star Hotel

Liked:This hotel is not a “Five Star Hotel” and I have no idea why they advertise as such. The decor hasn’t been updated since at least the 80’s. Dark elevator/dark decor in the rooms and outdated furniture everywhere. Weird “hot springs (?) which as it turns out is a “hot tub” that they put a mineral concoction into. Worn out pool furniture. Stay at the Westin instead which apparently was just renovated.

via tripadvisor

MKwoodrich

Solo Travel · Oct 2025

6

Terrible pillows

Liked:I booked through Priceline, and while the property is visually stunning and the restaurant was incredible, it definitely doesn’t deserve a 5-star rating. The elevators are so dim you can barely see the buttons, the sheets feel rough, and after being up since 2 a.m. traveling, I was looking forward to a good night’s sleep. Instead, the pillows are so uncomfortable that I’m still awake writing this review, unable to fall asleep. (I'm not looking forward to tomorrow night.) The bidet doesn’t work, the fridge space is taken up by for-purchase items (leaving no room for leftovers), the AC unit is noisy, and the rooms themselves are far too dark. Come here for the food, not to sleep.

via tripadvisor

FellowTraveler589504

Couples · Sep 2025

2

Not worth it

Liked:Not accommodating. Jacuzzi tub was broken and they only offered to discount the room $50 for the inconvenience, no other options were offered or an explanation. I’ve stayed here many times, I will not be back.

via tripadvisor