The Buena Park Grand Hotel & Suites | Member Rates

Name: The Buena Park Grand Hotel & Suites
Address: 7762 Beach Boulevard, Buena Park, CA 90620
Rating: 6.2

The Buena Park Grand Hotel & Suites | Member Rates | Dyme

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSwimming poolPool sun loungers

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Parking, Non-smoking rooms, Air conditioning, Swimming pool, Family rooms

Location

Buena Park, us

Walkability

Walk

Bike

Luxurious Accommodations - The Buena Park Grand Hotel & Suites offers comfortable rooms equipped with a cable TV, free Wi-Fi, a microwave, and a small fridge. Guests can also enjoy complimentary toiletries during their stay.

Relaxation and Recreation - The hotel features a range of amenities for guests to unwind and have fun. From a well-equipped gym to an outdoor pool and a hot tub, there are plenty of options to relax. The furnished sun patio is perfect for soaking up some sun.

Convenient Location - Located just 20 minutes away from Disneyland and 1 mile from Buena Park Mall, the hotel's prime location makes it easy for guests to explore the area's top attractions and shopping destinations.

Book your stay at the Buena Park Grand Hotel & Suites now for a delightful and convenient experience.

Neighbourhood

What’s Nearby

Broken Yolk Cafe

0.4 miles

A cheerful chain serving all-day breakfast, including Mexican dishes, plus sandwiches and burgers.

4.8

Porto's Bakery and Cafe

0.2 miles

A popular Cuban bakery serving favorites like cheese rolls, potato balls, and cakes in a lively space.

4.7

Rock & Brews

436 feet

A hip bar and grill offering an elevated menu of pizza, burgers, and pub grub, plus a diverse beer list.

4.4

Pirates Dinner Adventure

0.3 miles

Diners enjoy dinner and a show with an 18th-century ship replica as the stage at this thrilling event.

4.4

Knott's Berry Farm

1.1 miles

A world-renowned theme park offering thrilling rides, live entertainment, and a taste of the Old West.

4.5

The Source OC

0.7 miles

A modern complex featuring an eclectic mix of shopping and dining options, plus a cinema.

4.2

The Cauldron Spirits & Brews

1.3 miles

A dark witch-themed bar with a beamed ceiling and antiques, offering happy hours and spooky pub grub.

4.7

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

6.2

Good

1,626 reviews

Highlights

+Spacious rooms
+Friendly staff
+Close walk to attractions
+Good location for theme parks

Could Improve

–Outdated facilities
–Cleanliness issues
–Maintenance problems
–Value for price paid

Cleanliness4.7

Numerous complaints about cleanliness, including mold, stains, and bugs.

Service8.1

Staff was friendly and accommodating, but issues with maintenance reported.

Location8.7

Great proximity to Knott’s Berry Farm and restaurants, as mentioned positively.

Room Quality5.6

Multiple issues noted regarding outdated and broken facilities.

Amenities5.7

Limited amenities; no breakfast offered.

Value for Money4.6

Guests felt the price did not match the quality and condition of the hotel.

Food and Beverage5.7

Breakfast options were insufficient and not appealing.

Overall Experience6.6

Mixed feelings about the stay; some positive aspects, but significant issues overshadowed the experience.

677dejat

Family · Jun 2026

0/10 WOULD GIVE WORSE IF POSSIBLE

Liked:I booked this hotel for one night before boarding a family cruise the next day with my two children. After a seven-hour drive, we arrived exhausted and were initially checked in promptly and assigned Room 340. Unfortunately, when we entered the room, it was completely unacceptable. There was trash scattered throughout the room, and the beds had not been made. I had to return to the front desk and request a different room. While waiting for the General Manager to inspect and assign us a new room, I witnessed a guest smoking in the hallway despite numerous no-smoking signs posted throughout the property. This was especially concerning because my child has severe asthma, and exposure to smoke poses a serious health risk. The replacement room 339 was marginally better, but it was still dirty and had a strange odor. At least there wasn't trash covering the floor. Shortly after settling in, we discovered the toilet was not functioning properly. When I reported the issue, the General Manager acknowledged that something needed to be adjusted to make it work but insisted the toilet was not technically broken. During our stay, I also observed an individual looking through vehicles in the parking lot, which raised concerns about safety and security. Additionally, the overall atmosphere of the property felt uncomfortable and unsafe. When I reported the hallway smoking to the front desk, I was told there was nothing they could do because it had already happened and that they were "not a Marriott hotel," despite the fact that I booked the property directly through Marriott. At that point, I no longer felt comfortable staying there with my children. I packed up our belongings and moved to the Marriott Courtyard across the street. The General Manager offered no meaningful assistance and appeared largely indifferent to the situation. I was informed that I could not receive a refund and was offered 2,000 Marriott Bonvoy points as compensation, which I have still not received. This was one of the worst hotel experiences I have had. Between the dirty rooms, broken facilities, smoking violations, safety concerns, and lack of customer service, I cannot recommend this property to anyone, especially families traveling with children. Save your money and stay elsewhere!

via tripadvisor

David

Solo Traveller · May 2026

Roach infested

Liked:Nothing

Disliked:The room was full of roaches.

via Nuitee

Navigator66715295380

Family · May 2026

Anette is amazing!

Liked:Annette (hope I spelled that right), is the sweetest, most helpful, front desk I have experienced. The way she goes out of her way to help accommodate you, make you comfortable, and her laugh is contagious!

via tripadvisor

evej828

Solo Travel · May 2026

Disappointment

Liked:This hotel operates like a scam disguised as hospitality. They charged me for services I never received, and every attempt to resolve it was met with excuses, delays, and outright lies. The room looked nothing like the photos — outdated, dirty, and clearly neglected. Management showed zero accountability and treated me like an inconvenience instead of a paying guest. I’ve stayed in budget motels with more integrity than this place. And here’s the real warning: if they have your credit card on file, they will find a bogus charge to slap onto your bill. I was hit with hidden fees — including a $50 ‘resort fee’ and ‘parking fee’ — from Grand Hotel Buana Park that were never disclosed upfront. It’s a predatory setup designed to squeeze every dollar they can from unsuspecting guests. I strongly urge everyone to check their credit card and bank statements carefully. This hotel counts on people not noticing the extra charges. Avoid this place unless you enjoy being overcharged, ignored, and treated like a walking ATM

via tripadvisor

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at The Buena Park Grand Hotel & Suites

LowHigh

Low Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

7762 Beach Boulevard

Buena Park · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests under the age of 21 can only check in with a parent or official guardian. Please note: a credit card for incidentals is needed upon check-in. No cash is accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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