Name: Hotel Novotel Brussels Off Grand Place
Address: Rue du Marché aux Herbes 120, Brussels, 1000
Rating: 8.5

Hotel Novotel Brussels Off Grand Place | Member Rates | Dyme

WiFi availableFree WiFiBarScreens / Barriers between staff and guests for safetyLaundryLaundry washed per local authority guidelines

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Fitness center, 24-hour front desk

Location

Brussels, be

Central Location near Grand Place

Novotel Brussels Off Grand Place offers air-conditioned rooms just steps away from the iconic Grand Place in Brussels. Explore the historic heart of the city with ease.

Comfort and Convenience

Each room is equipped with modern amenities including a flat-screen TV, work desk, and cozy sofa. Guests can unwind with a drink from the minibar or enjoy a hot beverage in the comfort of their room.

Dining and Leisure Options

Indulge in international cuisine at the Gourmet Bar or sip on a cocktail while enjoying the vibrant atmosphere. Take advantage of the bicycle rental, fitness centre, and street terrace for a relaxing stay.

Experience the best of Brussels at Novotel Brussels Off Grand Place. Book your stay now for a memorable trip!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.5

Excellent

4,790 reviews

Highlights

+Excellent location
+Friendly and helpful staff

Could Improve

–Issues with room quality
–Food variety needs improvement

Cleanliness8.5

Some reviews noted issues with room upkeep, but generally mentioned clean rooms.

Service9.4

Staff are consistently described as friendly, helpful, and polite.

Location9.5

Multiple reviews highlight excellent location near attractions.

Room Quality7.9

Issues were raised about the quality of bedding and aging bathrooms.

Amenities8.4

Amenities were generally viewed positively, although some noted a lack of variety in food.

Value for Money7.4

Some reviews expressed concerns about pricing compared to room quality.

Food and Beverage8.0

Food was mentioned to be repetitive and lacking variety.

Overall Experience8.9

Overall positive experience despite some criticisms regarding amenities and room quality.

Sandrine

Family With Children · Jun 2026

Disliked:I needed to check the luggage weight twice. and the tool wasn’t available to be used in the room once over two. It’ll be great to have it more easily

via Nuitee

Marsida

Family With Children · Jun 2026

Would definitely recomend and choose again

Liked:It was clean, cosy and with a modern touch. Staff were welcoming and helpful. Position right in the city center, with everything important that could be reached on foot. Very close to the central station, main attractions, restaurants and the nice city vibe.

Disliked:Like in most accommodations in the area the toilet is separate from shower and it does not have a sink inside to wash the hands. You have to go from toilet to shower room to maintain your good hygiene.

via Nuitee

Tiago

Family With Children · Jun 2026

Excellent Location

Liked:Excellent location. Confortable and clean

Disliked:Value for money. I still feel overpriced

via Nuitee

karyn1983

Family · Jun 2026

Air condition not working

Liked:The location of this hotel is excellent—just a short walk from Brussels Central Station and Grand Place, making it very convenient for sightseeing. Unfortunately, our stay was affected by a major issue: the air conditioning in our room was not working. We reported it, but were informed that no technician was available to fix it. We also requested a room change, but were told that no alternative rooms were available. While the staff were polite and brought us fans, I would think a functioning air-conditioning system is a basic expectation, especially during warmer weather. For a hotel of this standard, I would have expected a more satisfactory response to the situation. Great location, but the handling of this issue left much to be desired.

via tripadvisor

Location

How to Find Us

Rue du Marché aux Herbes 120

Brussels · be

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.5

Excellent

4,790 reviews

Highlights

+Excellent location
+Friendly and helpful staff

Could Improve

–Issues with room quality
–Food variety needs improvement

Cleanliness8.5

Some reviews noted issues with room upkeep, but generally mentioned clean rooms.

Service9.4

Staff are consistently described as friendly, helpful, and polite.

Location9.5

Multiple reviews highlight excellent location near attractions.

Room Quality7.9

Issues were raised about the quality of bedding and aging bathrooms.

Amenities8.4

Amenities were generally viewed positively, although some noted a lack of variety in food.

Value for Money7.4

Some reviews expressed concerns about pricing compared to room quality.

Food and Beverage8.0

Food was mentioned to be repetitive and lacking variety.

Overall Experience8.9

Overall positive experience despite some criticisms regarding amenities and room quality.

Sandrine

Family With Children · Jun 2026

Disliked:I needed to check the luggage weight twice. and the tool wasn’t available to be used in the room once over two. It’ll be great to have it more easily

via Nuitee

Marsida

Family With Children · Jun 2026

Would definitely recomend and choose again

via Nuitee

Tiago

Family With Children · Jun 2026

Excellent Location

Liked:Excellent location. Confortable and clean

Disliked:Value for money. I still feel overpriced

via Nuitee

karyn1983

Family · Jun 2026

Air condition not working

via tripadvisor