Name: Hilton Brussels Grand Place
Address: Carrefour de l'Europe 3, Brussels, 1000
Rating: 8.2

Hilton Brussels Grand Place | Member Rates | Dyme

ParkingSecured parkingRestaurantConcierge serviceElectric bicycle charging stationFitness facilities (surcharge)

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Restaurant

Location

Brussels, be

Luxurious Accommodations

Located in the heart of historic Brussels, the newly refurbished Hilton Brussels Grand Place offers beautifully appointed rooms with city views. Enjoy modern amenities like free Wi-Fi, LCD TV, and a minibar for your convenience. Upgrade to an Executive Room or Suite for exclusive access to the Executive Lounge and complimentary breakfast.

Culinary Delights

Indulge in a unique dining experience at Sentro À Table Avec Vincent Masson, where culinary creations are inspired by local artists and craftsmen. Explore a fusion of flavors while surrounded by captivating works of art.

Convenient Location

With a prime location near Central Station and popular attractions like the Grand Place and Magritte Museum, the hotel offers easy access to key landmarks. Plus, with public parking available on site and proximity to major train stations and the airport, your travel convenience is ensured.

Book your stay at Hilton Brussels Grand Place for an unforgettable experience in the heart of the city.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.2

Excellent

3,378 reviews

Highlights

+Great location
+Helpful staff

Could Improve

–Cleanliness issues
–Limited food options

Cleanliness7.7

There were cleanliness issues reported in several reviews.

Service8.9

Staff were described as always helpful, though some issues with communication were noted.

Location9.2

Multiple positive comments about the central and convenient location.

Room Quality8.1

Overall good but some issues with room maintenance mentioned.

Amenities7.7

Limited amenities and disappointing room service options were highlighted.

Value for Money8.3

Mixed sentiments; some felt value matched the quality while others had complaints.

Food and Beverage7.2

Several reviews noted limited food options and quality.

Overall Experience8.6

Guests enjoyed their stay overall but noted specific areas for improvement.

ashleighn328

Family · Jun 2026

Warning: Avoid this hotel. Fraudulent cancellation and terrible service.

Liked:We booked this property months in advance for a concert, choosing a "pay at property" option with card authorization through Booking.com. Just 12 days before check-in, the hotel claimed our card was invalid and threatened cancellation. We provided four different working cards (two of which Booking.com had successfully charged before), but the hotel continued to say they were all invalid. When we called our banks, they explicitly confirmed that no charge or pre-authorization or charge attempts were ever made by the hotel. The property was incredibly difficult to contact, taking four hours to reach, and they repeatedly changed their story—claiming the names didn't match on the card and reservation (which was false we did provide a card where the names matched) and also not a policy, and then claiming they were "cash only." Which is again not part of the policy and it clearly states they accept card, which they obviously do if they “pre authorise” cards. The staff were extremely rude and clearly used fake card errors as an excuse to wrongfully cancel our reservation, likely because they overbooked or wanted to re-sell the room at a higher event rate. Do not trust them with advance bookings

via tripadvisor

Yi Sin

Solo Traveller · Jun 2026

Liked:The room was spacious and comfortable.

Disliked:Part of the shower door seal is damaged, causing water to leak out onto the bathroom floor.There were not enough lights in the room, so it felt quite dark at night.

via Nuitee

Yi Sin

Solo Traveller · Jun 2026

Liked:The room was spacious and comfortable, and it offered a nice view of the city hall.

Disliked:The middle-aged male staff member at the front desk who was not wearing glasses when we checked in around noon on our first day was quite inefficient in handling our check-in. First, our reservation included both breakfast and Executive Lounge access, but he incorrectly told us that breakfast was not included and asked whether we would like to purchase it. Later, when we tried to enter the Executive Lounge, our key card did not work. Another staff member had to reprogram the card before we could access the lounge. The following day, when we returned to the hotel, the key card that had not been reprogrammed still would not unlock our room door. This clearly indicates that the staff member who checked us in failed to set up the key cards properly. For a hotel of Hilton's standard, such errors are simply unacceptable and surprisingly unprofessional.

via Nuitee

Dave

Extended Group · Jun 2026

Great location, pleasant staff, a little bit tired

Liked:Great location, very good breakfast apart from charging extra to poach an egg.

Disliked:Reported broken towel rail, not fixed correctly, fell off immediately on touching.

via Nuitee

Location

How to Find Us

Carrefour de l'Europe 3

Brussels · be

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

The property reserves the right to pre-authorize a charge of 50.00€/night on a credit card, or 100.00€ in cash, for any incidental or additional expenses. This security deposit will be released upon guest check-out. Pets are welcome if they weight less than 11 kg with a maximum of 1 per room at a surcharge of EUR 50 per 4 nights Please note that if the Room Only rate is booked for Executives and Suites, the breakfast is only available in the LoungeGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.2

Excellent

3,378 reviews

Highlights

+Great location
+Helpful staff

Could Improve

–Cleanliness issues
–Limited food options

Cleanliness7.7

There were cleanliness issues reported in several reviews.

Service8.9

Staff were described as always helpful, though some issues with communication were noted.

Location9.2

Multiple positive comments about the central and convenient location.

Room Quality8.1

Overall good but some issues with room maintenance mentioned.

Amenities7.7

Limited amenities and disappointing room service options were highlighted.

Value for Money8.3

Mixed sentiments; some felt value matched the quality while others had complaints.

Food and Beverage7.2

Several reviews noted limited food options and quality.

Overall Experience8.6

Guests enjoyed their stay overall but noted specific areas for improvement.

ashleighn328

Family · Jun 2026

Warning: Avoid this hotel. Fraudulent cancellation and terrible service.

via tripadvisor

Yi Sin

Solo Traveller · Jun 2026

Liked:The room was spacious and comfortable.

Disliked:Part of the shower door seal is damaged, causing water to leak out onto the bathroom floor.There were not enough lights in the room, so it felt quite dark at night.

via Nuitee

Yi Sin

Solo Traveller · Jun 2026

Liked:The room was spacious and comfortable, and it offered a nice view of the city hall.

via Nuitee

Dave

Extended Group · Jun 2026

Great location, pleasant staff, a little bit tired

Liked:Great location, very good breakfast apart from charging extra to poach an egg.

Disliked:Reported broken towel rail, not fixed correctly, fell off immediately on touching.

via Nuitee