Name: Quality Inn & Suites Brownsburg - Indianapolis West
Address: 31 Maplehurst Drive, Brownsburg, IN 46112
Telephone: +1 317-520-1524
Rating: 7.9

WiFi availableFree WiFiParkingFree ParkingSwimming poolOutdoor pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Brownsburg, us

Seasonal Outdoor Pool and Modern Fitness Centre:

Enjoy a refreshing dip in the seasonal outdoor pool or break a sweat in the modern fitness centre at Brownsburg hotel. Stay active and rejuvenated during your stay.

Free WiFi and Comfy Rooms:

Stay connected with free WiFi access and relax in the comfortable rooms featuring a seating area with a desk and cable TV. Additional amenities like ironing facilities ensure a convenient stay.

Delicious Breakfast and Convenient Facilities:

Start your day right with a complimentary breakfast bar offering omelets, cinnamon rolls, and juice. Benefit from 24-hour front desk service, meeting facilities, and free parking during your visit.

Book now to experience the convenience and comfort of Quality Inn Indianapolis-Brownsburg/I-74 West.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.9

Very Good

569 reviews

Highlights

+Clean rooms
+Convenient location
+Good breakfast

Could Improve

–Unprofessional service
–Limited amenities
–Room comfort issues

Cleanliness8.1

Rooms were generally clean but maintenance issues were observed.

Service7.5

Mixed experiences; some staff were friendly while others were unprofessional.

Location8.6

Convenient location right off the highway.

Room Quality7.5

Rooms were comfortable but some aspects like desk setup needed improvement.

Amenities7.0

Limited amenities, such as no restaurant or bar nearby.

Value for Money8.0

Fair value for the price; good deals for room quality.

Food and Beverage8.6

Good breakfast options but could benefit from greater variety.

Overall Experience7.9

Overall a pleasant stay with some areas for improvement.

Oleksandra Petrivna

Couple · Aug 2026

Not recommended

Disliked:I have never experienced this level of disrespect and unprofessional behavior at a hotel. During our stay at Quality Inn & Suites Brownsburg - Indianapolis West, a front desk employee yelled and cursed at me during an argument. Instead of de-escalating the situation or addressing the way his employee was speaking to a guest, the manager sided with him and refused to even apologize for the behavior. The situation became so uncomfortable that the police were called and became involved. After speaking with everyone, the police told us we were allowed to return to the hotel. At that point, however, I no longer felt comfortable staying there. I told the manager that all I wanted was an apology for the way we had been treated. They refused. I then asked for a refund because we were leaving and would not be staying at the hotel. I was told I would have to call back regarding the refund. As we were walking out, the same front desk employee made another disrespectful comment in front of his manager, telling us, “You’re not getting a refund.” The fact that he felt comfortable saying this in front of management says a lot about how this property is being run. We ended up leaving the hotel instead of staying the night. I understand that disagreements can happen between customers and employees. What I do not accept is a hotel employee yelling, using profanity toward a guest, and continuing to make disrespectful comments while management stands there and allows it. I have escalated this matter and requested that the incident be formally investigated. I sincerely hope ownership and Choice Hotels review what happened, including any available front desk/lobby surveillance footage, and take appropriate action. Based on how we were treated, I cannot recommend this hotel.

via Nuitee

corsette

Solo Traveller · Jul 2026

Alright

Liked:Bed was comfortable

Disliked:Elevator not working

via Nuitee

Heather

Couple · Jul 2026

If I had know what i was staying i would have gone somewhere else.

Liked:It was easy to get to. It was quite.

Disliked:The ac leaked, drawer did not stay shut, no elevator, breakfast did not start until 7am, no staff at the desk when we left.

via Nuitee

Andy Schuttloffel

Family With Children · Jul 2026

Small beds

Liked:It was just a short overnight stay so we really didn’t experience much of the hotel. Great location right off the highway. Clean rooms and friendly staff.

Disliked:It was me and my 2 brothers driving from college in Virginia to Minnesota. We stayed in a double room and the beds were so small. Definitely, not big enough for 2 people so pretty uncomfortable but it was a short stay.

via Nuitee

Location

How to Find Us

31 Maplehurst Drive

Brownsburg · us

+1 317-520-1524

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Quality Inn & Suites Brownsburg - Indianapolis West | Member Rates | Dyme

Guest Reviews

What Guests Say

7.9

Very Good

569 reviews

Highlights

+Clean rooms
+Convenient location
+Good breakfast

Could Improve

–Unprofessional service
–Limited amenities
–Room comfort issues

Cleanliness8.1

Rooms were generally clean but maintenance issues were observed.

Service7.5

Mixed experiences; some staff were friendly while others were unprofessional.

Location8.6

Convenient location right off the highway.

Room Quality7.5

Rooms were comfortable but some aspects like desk setup needed improvement.

Amenities7.0

Limited amenities, such as no restaurant or bar nearby.

Value for Money8.0

Fair value for the price; good deals for room quality.

Food and Beverage8.6

Good breakfast options but could benefit from greater variety.

Overall Experience7.9

Overall a pleasant stay with some areas for improvement.

Oleksandra Petrivna

Couple · Aug 2026

Not recommended

via Nuitee

corsette

Solo Traveller · Jul 2026

Alright

Liked:Bed was comfortable

Disliked:Elevator not working

via Nuitee

Heather

Couple · Jul 2026

If I had know what i was staying i would have gone somewhere else.

Liked:It was easy to get to. It was quite.

Disliked:The ac leaked, drawer did not stay shut, no elevator, breakfast did not start until 7am, no staff at the desk when we left.

via Nuitee

Andy Schuttloffel

Family With Children · Jul 2026

Small beds

Liked:It was just a short overnight stay so we really didn’t experience much of the hotel. Great location right off the highway. Clean rooms and friendly staff.

via Nuitee