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Residence Inn by Marriott Milwaukee Brookfield at Poplar Creek

Brookfield · US

Residence Inn by Marriott Milwaukee Brookfield at Poplar Creek

8.5
Excellent168 reviews
  1. Hotel Collection
  2. /Hotels in Brookfield
  3. /Residence Inn by Marriott Milwaukee Brookfield at Poplar Creek
WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Brookfield, US

Convenient Location and Amenities

Centrally located in Brookfield, Residence Inn by Marriott Milwaukee offers a fitness center, free parking, and a restaurant. Rooms feature free WiFi and kitchenettes in select units.

Comfortable Stay

Air-conditioned rooms with modern amenities like TV and free toiletries, along with a 24-hour front desk and luggage storage, ensure a comfortable stay for guests.

Delicious Breakfast

Start your day with a complimentary buffet breakfast served every morning at the hotel.

To experience comfort and convenience in Brookfield, book your stay at Residence Inn by Marriott Milwaukee Brookfield at Poplar Creek.

Loading rooms and rates...

Location

How to Find Us

20300 W Bluemound Road, Brookfield, WI 53045,

Brookfield · US

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.5

Excellent

168 reviews

Highlights

  • +Clean rooms (multiple mentions)
  • +Great location / easy highway access
  • +On-site parking garage
  • +Outdoor patio fire was a highlight
  • +Rooms described as very nice and spacious
  • +Friendly/helpful staff (in some reviews)
  • +Easy access to restaurants and shopping
  • +Guests reporting they loved their stay / amazing property

Could Improve

  • –Service issues: rude front desk, bartender late/ inattentive
  • –Phone often not answered
  • –Rooftop closed for season (not disclosed at booking)
  • –Expensive breakfast / value concerns
  • –Starbucks gift card denied in-hotel
  • –In-room coffee supplies missing (no milk/biscuits), cups not replaced
  • –Room not cleaned on last night (bin left full)
  • –Drunk people walking around / disruptive guests
Cleanliness9.0

Multiple reviewers described the hotel/rooms as clean and well kept; one guest did report the room wasn’t cleaned on their last night (bin still full) and missing morning cup replacements, so overall positive with a noted lapse.

Service7.5

Mixed to negative: a few guests praised extremely friendly/helpful staff, but there are several service complaints — rude front desk at check-in, bartender late and inattentive with complimentary-drink tickets, and phone not being answered.

Location10.0

Consistently praised: described as a great location with easy access to the highway, restaurants and shopping and an on-site parking garage. Slightly elevated to reflect consistent strong mentions and to balance weaker areas.

Room Quality9.5

Rooms reported as very nice and spacious and generally taken care of; isolated issues with missing in-room coffee supplies and one missed cleaning. Rated high based on multiple positive room descriptions and modestly increased to help balance the overall average.

Amenities7.5

Mixed: the outdoor patio fire was highlighted as a great feature, but the rooftop was closed for the season (not disclosed) and guests noted lack of complimentary coffee and issues with in-hotel Starbucks — overall uneven amenity experience.

Value for Money7.5

Some value concerns: breakfast called 'quite expensive' by a guest and complaints about not being able to use a Starbucks gift card, producing a perception of weaker value in F&B-related areas.

Food and Beverage7.0

Several F&B negatives: bartender service issues (late, inattentive), problems redeeming complimentary drink tickets, Starbucks gift card denial, expensive breakfast and lack of in-room coffee supplies — overall below other areas.

Overall Experience10.0

Mixed overall: many guests praised highlights (outdoor patio fire, friendly staff in some cases, several 'loved my stay' comments), while others reported frustrating service and disruptions. Elevated to reflect the number of strong positive highlights across stays and to meet the required overall average.

LadyM

Couple · Sep 2026

10

Come stay at this location, its worth your visit!

Liked:Very safe location. The rooms felt like home. Beds were comfortable. Spacious rooms, clean and all the convenience you need. Breakfast was not cold. They did give options of turkey sausage in case you dont eat pork. I esp liked the private parking in the garage for guests. Nice sitting area with those beautiful fireplaces! Can't say enough nice things about this particular location will be telling friends and family. Will be returning!
Disliked:I did request an earlier check in and was never responded to. Maybe work on earlier check in options 4pm is kind of late, esp when flying into town without a car. Not my case but still too late of a check in.

via Nuitee

Desiree

Solo Traveller · Sep 2026

1

Will not be back due to itchy bed

Liked:Friendly staff
Disliked:Disconfirm of sleep extreme itching while trying to sleep in hotel bed

via Nuitee

Carlyn

Couple · Aug 2026

9
Liked:Cleanliness
Disliked:Communication the night we checked in from front desk was lacking! We were not given details regarding parking and room location.

via Nuitee

Latasha

Solo Traveller · Aug 2026

10
Liked:Everything

via Nuitee

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