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Best Western Brockport Inn & Suites

Brockport · US

Best Western Brockport Inn & Suites

9.2
Exceptional464 reviews
  1. Hotel Collection
  2. /Hotels in Brockport
  3. /Best Western Brockport Inn & Suites
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Brockport, US

Convenient Location

Situated just 18 miles from Rochester city centre, Dollinger’s Inn and Suites offers a peaceful retreat near local attractions like the National Toy Hall of Fame, only 19 miles away.

Modern Amenities

Relax in well-equipped rooms featuring flat-screen cable TVs, microwaves, and refrigerators. Start your day with a complimentary continental breakfast and stay connected with free Wi-Fi in public areas.

Fitness and Hospitality

Stay active at the on-site fitness centre and benefit from a 24-hour reception for all your needs. The hotel's proximity to The College at Brockport and Brockport Village Hall makes it a perfect choice for both leisure and business travelers.

Book your stay at Dollinger’s Inn and Suites for a delightful experience!

Loading rooms and rates...

Location

How to Find Us

4908 Lake Rd S

Brockport · US

+1 585-395-1000

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.2

Exceptional

464 reviews

Highlights

  • +Friendly staff
  • +Good location
  • +Comfortable rooms
  • +Clean facilities

Could Improve

  • –Cleanliness issues
  • –Breakfast quality could improve
  • –Room temperature issues
Cleanliness8.3

Several reviews mentioned issues with cleanliness, particularly with dirty bathrooms and a poorly maintained room.

Service9.7

Positive comments about friendly staff and good service were noted; standard quality for this hotel tier.

Location9.8

Good location with easy access to nearby amenities and job sites.

Room Quality8.7

Generally positive sentiments regarding room comfort, though some noted temperature issues.

Amenities9.3

Basic amenities were available, but some guests wished for more options.

Value for Money9.2

Room prices considered slightly high; however, guests felt they received reasonable value.

Food and Beverage8.8

Mixed feelings about the breakfast quality and options provided.

Overall Experience9.9

Most guests had a positive overall experience despite some complaints.

Bob

Solo Traveller · Sep 2026

10
Liked:Location was very clean and the staff was great!

via Nuitee

Aaron

Solo Traveller · Sep 2026

9
Liked:Clean and comfortable
Disliked:No soaps in rooms..empty bottles

via Nuitee

Dominguez

Extended Group · Aug 2026

8
Liked:Property was easy to find and clean.
Disliked:The elevator was not really working.

via Nuitee

Sandra

Couple · Aug 2026

1

Horrible stay

Liked:The staff
Disliked:Broken box springs, rain water coming into the room and room smelled of mold. Broken door sill on side entrance leaving guess vulnerable to anybody entering the building possible robbery or worse. What irks me the most is the elevator did not work. I have a disability and had to climb stairs due to the elevator, not working because the only room available for me to switch from the smelly wet room was upstairs. This makes the best western of Brockport not ADA compliable. Place is extremely understaffed. I feel so sorry for that crew there they were extremely pleasant kind but you could see that they are very overworked.

via Nuitee

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