Name: Novotel London Brentford
Address: Great West Road, Brentford, England, TW80GP, Brentford, TW80GP
Telephone: 44-207-6602230
Rating: 8.6

Novotel London Brentford | Member Rates | Dyme

Free WiFiWheelchair accessible parkingRV, bus, truck parkingSelf parking (surcharge)Free RV, bus, truck parkingWheelchair-accessible van parking

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Meeting rooms, Fitness facilities, Express check-out, Electric car charging station, No single-use plastic straws, Comprehensive recycling policy

Location

Brentford, GB

Welcome to Novotel London Brentford, your premium spot for leisure and business in the heart of Brentford!

Recreation and Relaxation

Dive into our indoor pool or unwind in the sauna after a workout in our modern fitness center. Your relaxation is our priority!

Gourmet Dining

Indulge in culinary delights at Elements restaurant, where you can enjoy a delectable menu alongside a vibrant bar lounge. Plus, savor the convenience of 24-hour room service for those cozy nights in.

Convenient Business Facilities

With over 2,960 square feet of versatile meeting spaces and a 24-hour business center, we provide all the tools you need for successful gatherings and events.

Book your stay today and experience unparalleled comfort and convenience at Novotel London Brentford!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

212 reviews

Highlights

+Helpful staff
+Comfortable rooms
+Good location

Could Improve

–Cleanliness issues
–Poor parking information
–Management follow-up

Cleanliness7.7

Multiple mentions of stains on furniture carpets diminish the perceived cleanliness.

Service9.2

Staff were consistently described as helpful and professional, especially during room change.

Location8.8

Conveniently located near key destinations but noted to be remote from transport.

Room Quality8.7

Rooms comfortable and quiet, with some minor maintenance issues.

Amenities8.2

Good amenities available but pool cleanliness was questionable.

Value for Money8.7

Generally good value when comparing quality with nearby hotels.

Food and Beverage8.7

Restaurant food well-received, although breakfast prices were considered high.

Overall Experience8.7

Despite some issues, the overall experience was positive with good staff interaction.

ourvan

Friends Getaway · Apr 2026

Nice stay - met our needs

Liked:First, the good stuff - friendly staff, safe area, clean surroundings, comfortable beds, nice breakfast, great coffee. The hotel was just what we were looking for in the neighborhood where my daughter lives, and was walkable to her flat, so that was a bonus. I would stay there again on my next visit just for those conveniences. As for the bits that were not 5 star - there was a slight odor of sewage in the room, one time it actually woke me up. If we kept the toilet seat down it was quite improved. The see-through, albeit cloudy wall between the room and the bathroom caused a bit of awkwardness from time to time, as we were 2 friends traveling. Knowing that one could see a silhouette of the other showering was a bit angsty. (That's when I headed downstairs for some of that good coffee). In another situation, I had to shower in the dark because my friend was sleeping right next to the wall, and if I'd have turned on the light it would have awakened her. I don't know if there are options to select a room without that feature but I would certainly do so next time if that's a possibility.

via tripadvisor

43khalidi

Couples · Mar 2026

Great location

Liked:We had a pleasant 5-night stay. The room was clean and modern. A special thanks to Mubarra with a great knowledge of surrounding and for being incredibly helpful during our stay—we will definitely come back.

via tripadvisor

nickh29

Family · Mar 2026

Not ideal but comfy bed

Liked:Not great. Awful room layout but comfy bed . Right next to m4 flyover so zero to rub act with curtains open . The shop prices are beyond a joke. Parking not ideal .. quite a walk to nearest tube . Will be using other hotels nearby in future

via tripadvisor

dibakarr2026

Family · Mar 2026

Too hot room and flush of toilet not working

Liked:Too hot room and flush of toilet not working. It was our family trip with my 7year old girl and my wife to enjoy Christmas lighting we stayed your hotel from 19th to 21st December 2025 in Room 526. And the first night itself the room was boiling more than 24°c, can't open the window. Called receptionist they seen and offered stand fan. But it was not enough to the level of hotness it was already their. So whole night we couldn't sleep even hardly for 1-2 hours. Following day morning we asked again to the receptionist to change our room. Without changing the room they said maintenance team will fix before we will be back. Surprisingly they didn't fix anything the room was still boiling, toilet flush was not working, and they didn't change our room as well. And no one came to ask or to check if everything was okay even after several times informing to the receptionist that the room is not suitable to stay for a minute also for my little one was suffocating for the temperature. That night again we had to stay their again without any sleep. Its truly truly unprofessional, careless, irresponsible in a shockung setup of hospitality where the basic things of hospitality is missing and no one is interested or bothered to listen to resolve this issues. On our return both my wife and little one were sick, were vomit on way back. So I asked for full refund of my booking with compensation for this harrasment. I was in chat with the hotel front office manager Mr.Abbas Mohammad who appologised but than he stopped responding on compensation. So, I definitely will not recommend to come next time.

via tripadvisor

Location

How to Find Us

Great West Road, Brentford, England, TW80GP

Brentford · GB

44-207-6602230

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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