Bournemouth · GB

Heathlands Hotel

Name: Heathlands Hotel
Address: 12 Grove Road, East Cliff, Bournemouth, BH1 3AY
Rating: 6.7

6.7

Good5,618 reviews

WiFi availableFree WiFiParkingPrivate parkingStreet parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 10:00 AM

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, 24-hour front desk, Restaurant

Location

Bournemouth, GB

Convenient Location

Located just a short stroll from Bournemouth Pier on East Cliff, Heathlands Hotel offers easy access to the beach and nearby attractions. Bournemouth Railway Station is also conveniently close by.

Dining and Relaxation

Indulge in a delightful dining experience at the Pavilion Restaurant with its international cuisine and extensive wine selection. Unwind at the lounge bar or enjoy al fresco dining on the spacious terrace. Don't miss the daily full English breakfast offerings.

Comfortable Accommodation

Each room at Heathlands Hotel features a private bathroom, tea/coffee facilities, TV, and hairdryer. Some rooms boast scenic garden views, ensuring a comfortable and pleasant stay.

Book now to experience the perfect blend of convenience, dining, and comfort at Heathlands Hotel.

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Location

How to Find Us

12 Grove Road, East Cliff

Bournemouth · GB

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Parking is limited and available on a first come, first served basis. Please note, we do not accept any cash payments at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Bournemouth · GB

Heathlands Hotel

6.7

Good5,618 reviews

WiFi availableFree WiFiParkingPrivate parkingStreet parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 10:00 AM

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, 24-hour front desk, Restaurant

Location

Bournemouth, GB

Convenient Location

Located just a short stroll from Bournemouth Pier on East Cliff, Heathlands Hotel offers easy access to the beach and nearby attractions. Bournemouth Railway Station is also conveniently close by.

Dining and Relaxation

Comfortable Accommodation

Each room at Heathlands Hotel features a private bathroom, tea/coffee facilities, TV, and hairdryer. Some rooms boast scenic garden views, ensuring a comfortable and pleasant stay.

Book now to experience the perfect blend of convenience, dining, and comfort at Heathlands Hotel.

Loading rooms and rates...

Guest Reviews

What Guests Say

6.7

Good

5,618 reviews

Highlights

+Friendly, helpful staff
+Excellent location near the beach
+Live music and good food (breakfast/dinner)
+Pleasant garden and repeat visitors

Could Improve

–Poor/ inconsistent cleanliness (cobwebs, not cleaned daily)
–Outdated rooms and furniture; small bathrooms
–No air conditioning / poor ventilation in some rooms
–Limited amenities (no fridge, few outlets, minimal toiletries) and maintenance/safety concerns

Cleanliness4.5

Mixed reports: some guests call the hotel very clean, but several detailed complaints (cobwebs, rooms not cleaned daily, no clean towels) indicate poor and inconsistent housekeeping.

Service8.8

Consistently positive: many reviews highlight very friendly, helpful and professional staff; multiple guests specifically praise the staff and repeat visits.

Location9.0

Very strong: repeatedly noted as close to the beach, convenient for arrival (train) and with a pleasant garden; many guests cite location as a primary pro.

Room Quality4.8

Generally poor: frequent complaints about outdated decor, small/tiny bathrooms, furniture damage, windows that don't open, rooms that overheat (e.g. room 123) and safety concerns (shaky elevator, no door lock).

Amenities4.6

Below average: multiple mentions of no air conditioning, no fridge, limited/poor power outlets, minimal toiletries (only hand soap), broken vending machine and other maintenance issues.

Value for Money5.5

Mixed to low: a few guests find the price fair, but several explicitly state poor value or overpricing given the condition and missing amenities.

Food and Beverage8.0

Generally positive: multiple mentions of excellent breakfast and dinner, fresh tasty food and live music at night; F&B is a clear strength for many guests.

Overall Experience8.4

Mixed but often positive: many guests describe a welcoming, enjoyable stay (repeat visitors, friendly staff, good F&B and location), though significant maintenance and cleanliness issues lower satisfaction for others.

Csaba88

Solo Traveller · Sep 2026

Fair place at a reasonable price

Liked:It was a great location.

Disliked:There was no clear signs for how to find their parking area so we had to park across the street for 5x more for one night... The hotel would need some maintenance as a lot of things were either broken or falling apart in the rooms.

via Nuitee

MrBead

Couple · Sep 2026

I love these grand old hotels. Great value for money with easy parking

Liked:I love these grand old hotels. Great value for money with easy parking

Disliked:Hotel need TLC, but to be expected!

via Nuitee

Thomas

Solo Traveller · Sep 2026

good stay

Liked:the room was good i booked a single room and got a city double room which was a bonus and the bedding was good and clean and the bathroom was good breakfast was good overall it was a good stay and would stay again

Disliked:the tv could have been opposite the bed so can watch tv in bed easily

via Nuitee

SIRANDOU

Solo Traveller · Sep 2026

Pleasant nice location

Disliked:Hotel needs some refurbishment. Looks a bit rundown

via Nuitee

Location

How to Find Us

12 Grove Road, East Cliff

Bournemouth · GB

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.