Bournemouth · GB

Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

Name: Bournemouth East Cliff Hotel, Sure Hotel Collection by BW
Address: East Overcliff Drive, Bournemouth, England, BH1 3AN, Bournemouth, BH1 3AN
Telephone: 44-330-0283411

Free WiFiSelf parking (surcharge)Access to nearby indoor poolAccess to nearby outdoor poolConference spaceSnack bar/deli

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Elevator, Conference space, Golfing nearby, Hiking/biking trails nearby, Breakfast available (surcharge), Safe-deposit box at front desk

Location

Bournemouth, GB

Stunning Views and Complimentary Amenities

Take advantage of the terrace, garden, and complimentary wireless internet to enhance your stay at Bournemouth East Cliff Hotel.

Delightful Dining and Relaxation Options

Savor a meal at the restaurant, enjoy room service, or unwind with a drink at the bar/lounge. English breakfasts are also available for a fee.

Convenient Features and Conference Facilities

With services like dry cleaning, a 24-hour front desk, and conference spaces, this hotel is ideal for both leisure and business travelers.

Ready to experience all that Bournemouth East Cliff Hotel has to offer? Book your stay now and make unforgettable memories!

Loading rooms and rates...

Location

How to Find Us

East Overcliff Drive, Bournemouth, England, BH1 3AN

Bournemouth · GB

44-330-0283411

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Contactless check-in and contactless check-out are available.
For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
A deposit may be required at the property.

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Bournemouth · GB

Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

Free WiFiSelf parking (surcharge)Access to nearby indoor poolAccess to nearby outdoor poolConference spaceSnack bar/deli

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Elevator, Conference space, Golfing nearby, Hiking/biking trails nearby, Breakfast available (surcharge), Safe-deposit box at front desk

Location

Bournemouth, GB

Stunning Views and Complimentary Amenities

Take advantage of the terrace, garden, and complimentary wireless internet to enhance your stay at Bournemouth East Cliff Hotel.

Delightful Dining and Relaxation Options

Savor a meal at the restaurant, enjoy room service, or unwind with a drink at the bar/lounge. English breakfasts are also available for a fee.

Convenient Features and Conference Facilities

With services like dry cleaning, a 24-hour front desk, and conference spaces, this hotel is ideal for both leisure and business travelers.

Ready to experience all that Bournemouth East Cliff Hotel has to offer? Book your stay now and make unforgettable memories!

Loading rooms and rates...

Guest Reviews

What Guests Say

6.5

Good

201 reviews

Highlights

+Clean and welcoming atmosphere
+Friendly staff
+Good breakfast selection

Could Improve

–High parking charges
–Limited dinner choices

Cleanliness7.9

The hotel was clean and welcoming.

Service7.9

Staff are friendly and attentive.

Location7.9

Well located on the seafront with good access to public transport.

Room Quality6.9

Rooms are spacious and well decorated, but some lack sea views.

Amenities7.4

Amenities are satisfactory but need some updates.

Value for Money6.4

High parking charge detracts from overall value.

Food and Beverage7.4

Breakfast selection is good, but dinner choices are limited.

Overall Experience7.4

Overall a pleasant stay despite some flaws.

M229QWdonj

Couples · Mar 2026

Don’t waste your good money. Please do yourself a favour and look elsewhere.

Liked:They are fooling people. This is not a proper hotel. It is a mothballed hotel that is opened up at weekends. The photos added are the true reality of this so called Hotel. It is nothing like the promotional photos. On arrival what we discovered was not good. It takes a lot for me to write a review like this. When we arrived we surprised to be given a Suite and thought we were in luck and then soon realised it was one of the better rooms. What they don’t tell you is that there are no actual amenities on site. If you want amenities you have use the amenities provided in the so called sister hotel (The Carlton) next door. There is nothing in this hotel except an old bar/reception with no drinks. My partner asked for a jug of water to take her tablets before bed, which we had to get from the sister hotel (The Carlton) next door. I had to walk with a jug of water from one hotel to the other. We found that the receptionist from the Bournemouth East Cliff Hotel was also working that evening in the Carlton Hotel. When my partner tried to complain and requested to speak to the Manager she was not of any use and would not assist. The only good thing i can say about the whole experience was that the suite that we were given was it was big, the TV and wifi worked. That’s all. The suite as was the whole Hotel was dated. The sink plug didn’t work as the screw that raises it was missing and the bath plug did not fit also. The whole hotel is in need of a complete refit. The TV stand was so dirty my partner wrote “Dirt” in it. See the photo. In the promotional photos it says there is an outdoor swimming pool. The true facts are yes, there is a swimming pool, and it is totally disgusting! It is unused and unusable. The funny part was the receptionist realised we were not happy to see its condition and soon after it was covered over. You may ask why we continued to stay there. We asked for a move to the Carlton Hotel like some other people that we saw and the receptionist refused as we were only there for the weekend. Is it fair for the management to use outdated promotional photos that have no reflection on the current condition and status of the hotel to advertise it? On the entry boards as you drive in the boards say that there is a restaurant, Conference Suites and Swimming Pool. This is not true! To add insult to injury they charge £20+ to park in the Car Park. You don’t have to take my word for it, feel free to check it out for yourself. We learn from experience and pay it forward. I pay this experience forward to you. Note: The Carlton Hotel is a sister hotel and a Time Share. I would keep this in mind also. If the management can treat customers to the Bournemouth East Cliff Hotel this way i would believe it must be the same in the Carlton also.

via tripadvisor

simonpZ2756IZ

Family · Mar 2026

Friendly staff, but hotel needs some TLC!

Liked:Enjoyed our stay overall, but hotel is a little 'tired' and in need of a serious 'uplift'! That aside, breakfast was good value and the staff were friendly and welcoming! Special mention to Ben who gave us lots of help on Saturday night at the Carlton wedding function and again on Sunday morning with our breakfast arrangements!

via tripadvisor

358alanc

Couples · Oct 2025

A good well located hotel if you do not bring a car

Liked:This hotel is situated on the seafront about 20 minutes walk from the town centre. The hotel was clean and welcoming. Our room was a good size, clean and well decorated with a good size bathroom and bathtub. Hot water was plentiful. We had a good view of the fire escape - but then it was the cheapest room in the hotel - I would recommend paying extra for a sea view! Breakfast was good with a plentiful selection even for a gluten free diet. Dinner at the sister hotel next door had less choice but the food was plentiful and served promptly. Now for the one downside - the ridiculous £20 parking charge..The management needs to realise that this puts people off coming to the hotel - we would have stayed here before but because of this parking charge have used other hotels in Bournemouth instead. This time we circumvented the charge by coming by train. The hotel is a £6 taxi ride from the station. There is an hourly bus service (number 33) that stops outside the hotel, but Lansdowne is a 10 minute walk away with buses to all parts of Bournemouth and Poole and also services to Swanage, Salisbury and the New Forest, The other way to circumvent the parking charge is to park in the street outside where parking is free from 8pm to 9am. fI you are going out for the dsy this is a much better option than paying the hotel charge.

via tripadvisor

zaraiain

Family · Oct 2025

Mediocre hotel

Liked:The hotel is a bit dated. Needs upgrading. The rooms are spacious,but the family rooms do not face the sea. Breakfast choices are limited. Staff are friendly.

via tripadvisor

Location

How to Find Us

East Overcliff Drive, Bournemouth, England, BH1 3AN

Bournemouth · GB

44-330-0283411

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Important Information

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Contactless check-in and contactless check-out are available.
For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
A deposit may be required at the property.

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