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Bournemouth Carlton Hotel, BW Signature Collection

Bournemouth · GB

Bournemouth Carlton Hotel, BW Signature Collection

7.6
Very Good196 reviews
  1. Hotel Collection
  2. /Hotels in Bournemouth
  3. /Bournemouth Carlton Hotel, BW Signature Collection
Free WiFiSelf parking (surcharge)Pool sun loungersOutdoor pool - seasonalConference spaceConcierge service

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, Conference space, Golfing nearby, Breakfast available (surcharge), Safe-deposit box at front desk, Meeting rooms

Location

Bournemouth, GB

Indulge in Relaxation

Dive into one of the 2 indoor swimming pools, unwind in the sauna, or work up a sweat in the fitness center for a rejuvenating stay.

Modern Comfort and Convenience

Enjoy complimentary wireless internet access, 24-hour room service, and in-room amenities like LCD televisions and coffee/tea makers for a hassle-free experience.

Dining and Events

Savor delicious meals at the hotel's restaurant, sip on drinks at the bar/lounge, and make use of event facilities including conference space for seamless gatherings.

Plan your getaway at Bournemouth Carlton Hotel, BW Signature Collection today to experience a perfect blend of leisure and luxury.

Loading rooms and rates...

Location

How to Find Us

East Overcliff, Dorset, Bournemouth, England, BH1 3DN

Bournemouth · GB

44-0330-0283411

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

  • The seasonal pool will be open from April 18 to October 31.
  • Contactless check-in and contactless check-out are available.
  • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.6

Very Good

196 reviews

Highlights

  • +Excellent food quality
  • +Friendly and accommodating staff

Could Improve

  • –High parking fees
  • –Occasional issues with room maintenance
Cleanliness7.3

Room was spacious and spotless clean, indicating high cleanliness standards.

Service7.8

Staff were very good, friendly, helpful, and efficient throughout the stay.

Location7.8

Great location with easy access to town, enhancing the overall experience.

Room Quality7.8

Spacious, comfortable, and well-maintained, with great amenities.

Amenities6.8

Hotel offers good facilities but the mention of a hypnosis mattress suggests unique features.

Value for Money6.7

Fair price for the service but could be improved in terms of parking fees.

Food and Beverage7.3

Food described as excellent with a wide variety and well-prepared.

Overall Experience7.8

Guests expressed high satisfaction with their stays, highlighting wonderful experiences.

Chipaid

Couples · Feb 2026

8

Lovely long weekend.

Liked:Enjoyed a lovely long weekend at the Carlton Hotel. The building is quite grand inside, albeit a little tired. Furnishings very comfortable and in good order. We had a large room with sea view which we enjoyed very much. The room finishing needed a little attention, with some flaky paint and unfinished repairs, but the hotel has recently been taken over and they are making strides to get things up to scratch. The indoor pool was nice. Water was a great temperature but a little shallow at 1.1m The jewel in the crown was the staff. Sue - Reception, Alison - Housekeeping, Wayne - Maintenance, Ben - Restaurants all polite, engaging and very helpful. We will definitely revisit. Only niggle is the cost of car-park at £20 per 24hrs.

via tripadvisor

Mohaxtt

Friends Getaway · Feb 2026

4

Terrible stay at Bournemouth Carlton Hotel, BW Signature Collection

Liked:Bournemouth Carlton Hotel, BW Signature Collection Sea View Double Room Stayed: Jan 23-24, 2026 | Rating: 1.5/5 Hotel facilities were all closed, room was freezing cold (heaters barely worked—I froze to death while sleeping, shower water was freezing cold with no option for hot water at all, and even the lamp wasn't working), and staff were fine but I didn't feel like it was clean at all. People in the hotel were kinda racist to foreigners, which soured the vibe. Breakfast was horrible—the coffee machine wasn't working, and options were underwhelming. Location wasn't too bad (5 minutes from stairs down to the beach on the east side), but everything fun is on the west side. The view from the second floor of the beach was amazing, but that's not enough reason to stay—there's many other hotels that provide the same view. Overall experience totally not worth £74! Avoid unless you're desperate.

via tripadvisor

sem229

Couples · Feb 2026

8

Excellent value, but new owners now

Liked:Just back from a 2 night break booked last minute on Secret Escapes. We were a bit concerned by some of the reviews, but we were pleasantly surprised and very satisfied. The only complaint was that we paid slightly more for a sea view ‘suite’. We had room 110, which was large, huge comfy bed, sea view and even a balcony, huge modern en suite BUT just one armchair. It was very comfortable, but it didn’t seem like a suite by my definition. So I asked when I checked out and she said that 110 was actually a ‘superior double’, which I could have booked for slightly less. But for what we paid, £232 for 2 nights DBB, and free parking (normally £20 a night), we didn’t complain. Breakfast was self serve buffet with plenty of choice. Dinner was 2 courses from the set menu, with option of paying extra for some dishes or adding a 3rd course. But a starter and main filled us up, food was delicious with big portions. The hotel seems clean and well maintained, if a little tired in places. All staff were friendly and helpful. The possibly not so good news is that we were told on arrival that, as from about a week ago, it is no longer a Best Western but has been taken over by OYO. It remains to be seen whether they keep it as a hotel or have other plans.

via tripadvisor

MrMagoos

Family · Jan 2026

10

A big step up thankyou!

Liked:We go mob handed every January. This year just shy of 90 of us...... We stay 2 nights and use one of the reception rooms to have dinner together which all told was very good. Service was excellent, food great and a larger than ever breakfast really made for a wonderful family gathering. With talk of the Hotel being sold for events be a real shame to have to find another venue as this really does now tick all the boxes in a lovely location for our annual walk to Sand Banks for lunch! Thanks again to Nicky and all her staff.

via tripadvisor

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