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The Colonnade Hotel Back Bay

Boston · US

The Colonnade Hotel Back Bay

9
Exceptional537 reviews
  1. Hotel Collection
  2. /Hotels in Boston
  3. /The Colonnade Hotel Back Bay
Free WiFiLong-term parking (surcharge)Self parking (surcharge)Long-term parking (surcharge)Covered parkingSecured parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Meeting rooms, Fitness facilities, Health or beauty spa nearby, Express check-out, Electric car charging station, Long-term parking (surcharge)

Location

Boston, US

Walkability

97
Walk
90
Bike

Experience an unforgettable stay at The Colonnade Hotel Back Bay, where luxury meets comfort in the vibrant heart of Boston.

Recreational Amenities

Stay active with our 24-hour fitness center and unwind in our seasonal outdoor pool. Enjoy a true retreat with a drink at our poolside bar or relax in our chic lounge.

Exceptional Dining

Savor delicious meals at LUCIE drink + dine, where culinary delights await you. Indulge in our delightful continental breakfast options, available daily, making your mornings bright and enjoyable.

State-of-the-Art Facilities

Designed for both relaxation and productivity, our hotel offers complimentary wired and wireless internet, a fully-equipped 24-hour business center, and versatile meeting spaces for any event needs.

Don’t miss out on experiencing the luxury and convenience of The Colonnade Hotel Back Bay; book your stay today!

Neighbourhood

What’s Nearby

Prudential Station (Green Line E)

1 min walk

A convenient MBTA Green Line (E branch) subway station providing easy access to the Back Bay area.

Eataly Boston

1 min walk

A vast Italian marketplace located within the Prudential Center, offering various restaurants, cafes, and a gourmet grocery store, providing an immersive culinary experience.

4.4

Atlantic Fish Company

6 min walk

An upscale seafood restaurant renowned for its fresh catches and classic New England ambiance, offering a daily-printed menu.

4.6

Abe & Louie's

6 min walk

A classic American steakhouse offering prime cuts of beef, fresh seafood, and a sophisticated dining experience with an extensive wine list.

4.7

Flour Bakery + Cafe (131 Clarendon St)

8 min walk

A popular local bakery and cafe known for its delicious pastries, sandwiches, and coffee, with a reputation for outstanding baked goods.

4.5

Boston Public Library (Central Library in Copley Square)

8 min walk

A historic and architecturally significant public library, featuring impressive architecture, art, and extensive collections.

4.7

Copley Square

6 min walk

A historic public square surrounded by notable architectural landmarks like Trinity Church and the Boston Public Library, undergoing renovations with phased reopenings in 2025.

4.7

Museum of Fine Arts, Boston

0.81 miles

One of the largest art museums in the United States, housing a vast and comprehensive collection of artworks from around the world and across various ages.

4.8

Copley Place

2 min walk

An upscale indoor shopping mall featuring luxury brands and department stores, connected to other major shopping and hotel complexes.

4.5

The Irving at The Lenox Hotel

4 min walk

A sophisticated cocktail lounge located within The Lenox Hotel, offering an extensive selection of bourbon and whiskey, along with craft cocktails and small plates.

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at The Colonnade Hotel Back Bay

LowHigh
Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

120 Huntington Avenue, Boston, Massachusetts, 02116

Boston · US

1-617-424-7000

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>The seasonal pool will be open from June to August. </li><li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li> </ul>

Why Dyme

Travel Smarter. Make an Impact.

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Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

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Find a lower rate anywhere and we'll match it

Stay in the loop

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THE COLONNADE HOTEL BACK BAY

Guest Reviews

What Guests Say

9.0

Exceptional

537 reviews

Highlights

  • +Friendly staff
  • +Great location
  • +Spacious rooms

Could Improve

  • –Hidden fees
  • –Limited breakfast options
  • –Inattentive service at the bar
Cleanliness8.5

Overall positive remarks about cleanliness, but some mentions of maintenance issues.

Service9.5

Multiple reviews highlight the exceptional friendliness and helpfulness of the staff.

Location9.5

Great location with easy access to transit and nearby amenities.

Room Quality9.5

Rooms are described as spacious, clean, and well-equipped.

Amenities9.0

Basic amenities are available; some mixed feelings about specific services like the bar.

Value for Money9.0

General sentiments indicate reasonable value despite some complaints about additional fees.

Food and Beverage7.5

Mixed reviews on food offerings, with complaints about the breakfast quality.

Overall Experience9.5

Overall positive experiences shared among guests, with recommendations.

I1508SWkarenc

Family · Apr 2026

10

A brief horrible experience turned wonderful

Liked:I just competed my stay at the colonnade. I would be remiss in not expressing the service I received upon check in at this hotel. On April 4, My initial encounter with, a representative who shall remain nameless was nothing short of disappointing. Upon check-in, I kindly asked that representative to please check if there were any available rooms for an early check in - little before 3pm. Check-in is at 4. I do understand that there is no guarantee for an early check in. In this case is even offered to pay for an upgraded room because I had an event to get ready for and I am always late so I truly wanted to get a head start to get ready. I have traveled the world and I know that there are always rooms that are ready and cleaned prior to the exact check-in time. This representative told me “No” I’ll give you a priority check in but just come back at 4. I asked how is this priority if you’re telling me to come back at the regular check in time and was there any way any room could be ready any earlier than 4? She told me no sorry. She even agreed that I should start getting ready in the lobby bathroom and told me next time I should book another night. I said book another night to check in just an hour later? Then she told me to come back when the manager is there in a few minutes at 3pm. I then walked over in the lobby and began calling other hotels I could go to because I felt so unheard, dismissed and unseen. It was my plan to try to cancel this stay and go anywhere else. But when I went back to the front desk to check for a manager an angel named Lilly was there at the desk instead. She asked me what the issue was and she jumped in to try to help me. She was like a shining star in darkness. She promptly looked into my issue and handled the situation with such grace and compassion. Lilly deserves a raise and a promotion. And then when I got to my room and had trouble with my key, Katerina in the 7th floor stepped in to help me! Lilly and Katerina are an asset to this hotel. The hotel is clean and my room is just what I needed. I had a wonderful time. Had it not been for Lilly, I would have fought to cancel my stay and go elsewhere and I would have left a 1 star review. Please promote Lilly!

via tripadvisor

309staciem

Business · Apr 2026

10

Top notch customer service!

Liked:The Colonnade was filled with positive, helpful staff throughout our stay and provided an excellent environment and food for our conference experience. Bonus? The ability to tip housekeeping via Venmo (I forgot my cash)! Really great stay!

via tripadvisor

porschah2026

Business · Apr 2026

10

Door service

Liked:Norman was amazing, delightful and pleasant. He instantly made my day better with compliments and feeling as I am the only person in the building.

via tripadvisor

Passport262225

Family · Mar 2026

10

Great location

Liked:This was a great hotel in a great location. The room was bright and airy. I love the floor to ceiling windows. Beds were comfortable. Lobby was relaxing to work in. The cafe room was a special treat.

via tripadvisor