Boston · us

Raffles Boston

Name: Raffles Boston
Address: 40 Trinity Place, Boston, 2116
Rating: 9.3

9.3

Exceptional206 reviews

Covered parkingRestaurantHeated poolAccess to nearby indoor poolPool sun loungersHealth or beauty spa nearby

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Restaurant, Room service

Location

Boston, us

Luxurious Accommodation

Raffles Boston, situated in the heart of Boston, offers a luxurious experience with air-conditioned rooms, a fitness centre, and free WiFi. The property boasts a restaurant, bar, and indoor pool for guests to unwind and relax.

Exceptional Services

Guests can enjoy top-notch services including room service, concierge assistance, and luggage storage. The multilingual staff at the 24-hour front desk adds a personal touch by providing information in Mandarin, English, Spanish, and French.

Convenient Location

Conveniently located near popular attractions like Back Bay Station and Boston Public Garden, Raffles Boston is the perfect choice for travelers. Don't miss the chance to experience comfort and luxury at Raffles Boston.

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Location

How to Find Us

40 Trinity Place

Boston · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

All rooms come with Butler Service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

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Boston · us

Raffles Boston

9.3

Exceptional206 reviews

Covered parkingRestaurantHeated poolAccess to nearby indoor poolPool sun loungersHealth or beauty spa nearby

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Restaurant, Room service

Location

Boston, us

Luxurious Accommodation

Exceptional Services

Convenient Location

Loading rooms and rates...

Guest Reviews

What Guests Say

9.3

Exceptional

206 reviews

Highlights

+Exceptional service
+Great location
+Well-maintained cleanliness

Could Improve

–Disappointing breakfast
–Small room size for some

Cleanliness9.4

Rooms were cleaned daily and left tidy with sweet treats.

Service9.9

Staff were exceptionally friendly and helpful throughout the stay.

Location9.7

Excellent location in Back Bay, close to sights.

Room Quality9.3

Rooms were overall comfortable, but some mentioned size limitations.

Amenities9.2

Great amenities including a spa and gym, but lacked a larger room for some.

Value for Money8.8

Some flaws were noted relative to the price, particularly regarding breakfast.

Food and Beverage8.4

Breakfast was disappointing, but other dining options received praise.

Overall Experience9.8

Guests generally felt satisfied with their stay despite minor issues.

Katherine

Couple · Apr 2026

Comfortable, convenient, great amenities

Liked:I loved the service, amenities, variety of restaurant options and the size of the room and bathroom.

Disliked:I didn’t like the view especially for the amount or value paid, I was on the 9th floor looking directly over the Nextdoor car park with cars looking directly into the room towards my bed. I had to keep the shades down the whole time for privacy.

via Nuitee

Henry

Extended Group · Apr 2026

It was comfortable

Liked:Very good

Disliked:The outsated hair dryer

via Nuitee

Joe

Couple · Apr 2026

Best hotel experience ever!!! This is THE place to stay in Boston.

Liked:Extremely upscale and gorgeous spaces, outstanding elevated check-in experience, fantastic restaurants, and every single staff member was an absolute 10/10 from check in to butlers to bartenders. I was treated in a way that made me feel special. Your staff is the BEST around! This is literally the best hotel I’ve ever stayed at, and I go to some very fancy places. It was my husband’s surprise birthday weekend, and boy was I thrilled with my choice to stay here.

Disliked:Nothing - it was perfection

via Nuitee

cossette

Solo Traveller · Apr 2026

Liked:However, I want to be fair and mention the one truly memorable experience we had. One evening around 8 pm, we decided to order coffee with milk to the room. We were not even sure it would be possible, but we tried. A very kind woman arrived, with her hair covered, delivering our coffees with a genuine smile and an impeccable service attitude. She made sure everything was perfect for us and was discreet, warm, and truly professional. In those few minutes I understood something very clearly: The difference between a terrible experience and an extraordinary one often lies in a single person who truly understands what service means. The following day we ordered coffee again, and she returned with the same calm, respectful, and wonderful attitude. Those small moments were the only times during our stay when we truly felt the level of service one expects from a hotel like this.

Disliked:It is important for me to write this review. I studied tourism and I understand that hospitality is one of the most powerful pillars of the service industry. Precisely because of that, I also understand that being polite is not the same as delivering excellence. Today, anyone can create beautiful spaces, purchase luxury furniture, and design visually impressive environments. That was exactly the feeling we had when we arrived at the upper floor of this hotel: a property clearly built with a major investment and details that make you believe you are about to experience something extraordinary. Unfortunately, that is exactly where the illusion ended. When we arrived, we had to wait until the official check-in time. We understood and waited patiently. However, my husband and I are used to staying in high-end hotels, and it is not common to have to wait such a long time to receive a room. The problem began when we were finally given our room. When the receptionist handed us the key, she said: “You will have a great view.” However, when we entered the room, the window literally faced a wall. The room itself was beautiful, yes, but waking up to a wall after being promised a great view is not only disappointing — it is simply unacceptable in a hotel of this level. We thought it might have been a mistake, so we went back down to the front desk. The same person who had promised us the view informed us that there were no other rooms available. A manager then assisted us, but essentially repeated the same thing: perhaps they could move us the next day, but for now there was no solution. No real attempt to resolve the situation. No meaningful alternative. Nothing that felt appropriate for a hotel where a night can cost close to $1,000. The solution offered was a $200 voucher, which in the context of the hotel barely covers breakfast. Honestly, more than compensation, it felt like a symbolic gesture that did nothing to resolve the issue or the frustration.

via Nuitee

Location

How to Find Us

40 Trinity Place

Boston · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.