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Hampton Inn & Suites Boston Crosstown Center

Boston · US

Hampton Inn & Suites Boston Crosstown Center

7.4
Very Good1,887 reviews
  1. Hotel Collection
  2. /Hotels in Boston
  3. /Hampton Inn & Suites Boston Crosstown Center
WiFi availableFree WiFiParkingAccessible parkingParking garageRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Boston, US

Walkability

90
Walk
93
Bike

Luxurious Accommodations with Free Wi-Fi and Indoor Pool

Experience a stay of comfort and convenience at the Hampton Inn & Suites Boston Crosstown Center. Indulge in the warmth of our elegantly decorated rooms featuring free Wi-Fi, cable TV, and dark wood furnishings. Relax and unwind in our top floor indoor pool or enjoy a rejuvenating massage at Halisi Day Spa.

Convenient Amenities and Dining Options

Start your day right with a daily continental breakfast or grab a coffee at the on-site Dunkin Donuts. Stay active at the fitness room and take advantage of our free shuttle service to Logan International Airport. With a car rental service available at the front desk, exploring Boston is a breeze.

Nearby Attractions and Entertainment

Located just minutes away from Hynes Convention Center, Boston Opera House, and Fenway Baseball Park, our hotel offers easy access to the best of Boston. Book your stay now and discover the perfect blend of comfort and convenience at Hampton Inn & Suites Boston Crosstown Center.

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FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Hampton Inn & Suites Boston Crosstown Center

LowHigh
Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

811 Massachusetts Avenue

Boston · US

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Explore all Boston collections & guides →

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Guest Reviews

What Guests Say

7.4

Very Good

1,887 reviews

Highlights

  • +Affordable / low cost
  • +Attentive security and generally friendly staff
  • +Parking validation / garage available
  • +Comfortable, roomy and updated rooms reported by several guests
  • +Breakfast often plentiful with good variety
  • +Easy check-in and successful last-minute bookings

Could Improve

  • –Recurring cleanliness problems (dust, stains, hairs, dirty bathtub/sheets)
  • –Noise issues (gym above rooms, ambulance sirens, street noise)
  • –Sketchy neighborhood / homeless shelter nearby causing safety/comfort concerns
  • –Amenity failures for some guests (refrigerator not cooling, elevator issues)
  • –Inconsistent breakfast experience (long lines / some guests said it was bad)
  • –Occasional service/billing errors (wrong invoice, deposit/credit card mistake)
Cleanliness4.3

Multiple reviews report dusty/dirty rooms, stains on headboards and sheets, hairs in bathrooms and general housekeeping misses; cleanliness is a notable weakness.

Service9.3

Mostly positive comments about attentive security, friendly staff, successful last-minute bookings and helpful check-in; a few service issues (billing/credit card mistake, occasional less-professional interactions) are noted but overall service was strong — rating slightly elevated to balance weaker cleanliness as described.

Location6.2

Location is mixed: convenient for some guest itineraries and near hospital/parking, but repeatedly described as sketchy, near a homeless shelter and somewhat out of the way for attractions; street noise and safety concerns reduce this score.

Room Quality7.2

Rooms are described as roomy and comfortable by several guests and often updated, but issues reported include noisy HVAC/fans, gym noise from above, refrigerator not cooling, and some instances of stains or dirt.

Amenities7.1

Amenities are mixed: breakfast and parking validation are positives, but the on-site gym caused disruptive noise for one guest, and there are reports of elevator problems and malfunctioning refrigerators.

Value for Money9.9

Multiple reviewers note low cost and affordability; given the price point guests generally find the hotel good value despite some service/cleanliness trade-offs.

Food and Beverage7.0

Breakfast experiences vary: several guests praise a plentiful, varied breakfast while others call it bad or complain about long lines and crowding—overall slightly above average.

Overall Experience8.2

Overall sentiment is mixed but leans positive due to helpful staff, good value, parking and generally comfortable rooms; significant negatives (cleanliness and noise/safety concerns) temper the experience but do not fully negate the positives.

Kateryna

Couple · Sep 2026

10

The stay was great. The staff is amazing, very helpful and friendly.

Liked:Great location, very clean, neat, great breakfast. The staff is excellent. And let me tell you, cookies on the counter in the afternoon was an amazing addition
Disliked:The only trouble we had is we were a little confused where the entrance was, we are not locals so it threw us off how tucked in it is and you can hardly see the sign driving by

via Nuitee

Larry

Couple · Sep 2026

10

Clean and reasonable priced,close to downtown ,great breakfast

Disliked:All good

via Nuitee

Robert

Family With Children · Sep 2026

7
Liked:Breakfast was good
Disliked:Location

via Nuitee

Pamela

Couple · Sep 2026

9

stay near medical center

Liked:very clean room and public areas. breakfast options were kept well stocked and variety was good. staff were helpful especially at check out when requesting a taxi.
Disliked:bottom sheet on our king bed did not stay tucked in. minor irritation.

via Nuitee

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