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Beacon Hill Hotel

Boston · us

Beacon Hill Hotel

9.4
Exceptional208 reviews
  1. Hotel Collection
  2. /Hotels in Boston
  3. /Beacon Hill Hotel
RestaurantConcierge serviceNon-smoking roomsAir conditioningTerraceLift / Elevator

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Non-smoking rooms, Air conditioning, Restaurant, Terrace, Lift / Elevator, Luggage storage

Location

Boston, us

Luxury in the Heart of Boston's Beacon Hill District

Newly Renovated Guest Rooms: Experience comfort in uniquely designed rooms with open-air terraces offering picturesque views of Charles Street.

Dining Experience: Indulge in Mediterranean-inspired cuisine at the casual fine-dining restaurant, open daily for three meals and serving brunch on weekends.

Cozy Bar Atmosphere: Unwind in the evening at the intimate bar, perfect for enjoying drinks, engaging in conversations, and savoring light snacks.

Experience the charm of Beacon Hill Hotel - Book your stay now for a memorable Boston getaway!

Loading rooms and rates...

Location

How to Find Us

25 Charles Street

Boston · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in, photo ID and a credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional fees. Please note, gratuity is not included in breakfast included rates.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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BEACON HILL HOTEL

Guest Reviews

What Guests Say

9.4

Exceptional

208 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Delicious breakfast

Could Improve

  • –Small rooms
  • –Lack of cleanliness
  • –Poor service from some staff
Cleanliness9.0

Multiple mentions of unclean areas and issues with towels needing proper washing.

Service9.5

Mixed reviews; some staff were friendly, but others were reported as uninterested.

Location10.0

Perfect location for accessing attractions in Boston.

Room Quality8.5

Rooms reported as small with noise issues, requiring significant improvement.

Amenities9.5

Some amenities were available but lacking in fitness options and coffee facilities.

Value for Money8.5

Review stated the stay did not match the price paid; felt overpriced.

Food and Beverage10.0

Generally positive remarks about the breakfasts and dining experiences.

Overall Experience10.0

While there were significant issues, many enjoyed their stay due to location and some services.

SueAnn

Couple · Dec 2025

6

While we enjoyed our stay, we will stay at another hotel on our next visit.

Liked:The breakfast was a pleasant surprise. The continental breakfast with pastries, yogurt, fruit, and coffee met our needs. The staff was friendly, courteous and responded to requests immediately. We had Christmas Eve dinner in the dining room and our meals were delicious. Also, the location of the hotel is perfect.
Disliked:The room was extremely small. Also, the bathroom sink was so small, it was difficult to wash your face. There was more counter space than bowl, so a larger sink is possible.

via Nuitee

Ipek

Couple · Oct 2025

3

Dissapointing, given the price we paid. The staff is just uninterested. The doors of the rooms need

Disliked:Disappointing Stay. Needs Major Improvement! The staff seemed uninterested and unhelpful; no one appeared to know what was going on. The rooms urgently need proper sound insulation. Every morning around 6 a.m., we were woken by a loud machine noise coming from the cleaning closet. Even the quiet conversations of the cleaning staff were clearly audible due to the lack of soundproofing. While the towels were new, they had clearly never been washed after being removed from their packaging. The breakfast was minimal and well below standard. Overall, the management needs significant improvement to bring the hotel to an acceptable level. We paid around USD 500 per night (including taxes), but in my opinion, the stay was worth no more than USD 175 per night for the level of service and quality provided. We ultimately decided to cut our stay short (after much disagreement with the hotel staff regarding a refund) and transferred to another hotel.

via Nuitee

Catherine

Couple · Sep 2025

8

Great location. Lovely decor. Great to have breakfast included.

Liked:The rooftop bar and staff serving up there were amazing.
Disliked:Some staff were a little aloof. Would have been nice to have access to coffee or tea making facilities. Apart from that,all good.

via Nuitee

Urte

Couple · Sep 2025

9

Good location for Boston

Liked:beakfast is included Central location Friendly staff Very good kitchen for dinner
Disliked:Everything was to our complete satisfaction

via Nuitee