Name: iStay by NH Berlin City Ost Hotel
Address: Rathausstr. 2-3, Berlin, 10367
Telephone: +49 30 557570
Rating: 8.3

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, 24-hour front desk

Location

Berlin, de

Central Location and Convenience

Located just a short underground ride away from Alexanderplatz, NH Berlin City Ost offers a peaceful retreat with easy access to the city's main attractions.

Comfortable Accommodation and Services

Enjoy stylish, air-conditioned rooms with free Wi-Fi, spacious interiors, and a 24-hour lobby bar for your convenience. With a 24-hour reception, currency exchange, and an Italian restaurant on-site, your stay will be hassle-free and comfortable.

Excellent Connectivity and Accessibility

Benefit from excellent rail and tram links that swiftly connect you to popular shopping areas and attractions like Friedrichstraße and Hackescher Markt. Additionally, trade fair visitors will appreciate the quick 20-minute direct S-Bahn rail connection.

Book your stay at NH Berlin City Ost now for a perfect blend of comfort, convenience, and accessibility.

Accommodations

Rooms & Suites

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.3

Excellent

2,587 reviews

Highlights

+Clean hotel
+Excellent breakfast
+Nice staff
+Good value for money

Could Improve

–Noisy renovations
–Bed quality issues
–Cleanliness complaints

Cleanliness7.1

General cleanliness mentioned as a positive but with specific complaints about dirtiness in some areas.

Service9.1

Positive mentions of staff being nice, although some service issues were noted.

Location8.6

Location praised as perfect for guests.

Room Quality7.6

Room was functional but described as old-fashioned; complaints about bed quality.

Amenities8.6

Amenities like kettle and fridge were appreciated, but some issues were noted with cleanliness.

Value for Money8.1

Good price value for some, but expensive breakfast criticized.

Food and Beverage9.1

Breakfast was highly rated with a wide variety of options.

Overall Experience8.1

Overall experience was good but affected by renovation noise.

davide

Couple · Aug 2026

Great weekend stay in Berlin.

Liked:Large, modern, comfortable room and good location with easy access to U-bahn. The staff are kind and attentive.

Disliked:Nothing!

via Nuitee

Dmytro Brusnikin

Solo Traveller · Aug 2026

Liked:Comfortable bed

Disliked:1 evening and 1 morning without warm water

via Nuitee

Hirsch

Family With Children · Aug 2026

Decent hotel but, except one Italian restaurant beside hotel, no restaurants nearby.

Liked:Rooms were clean and breakfast buffet was offered at special August price of € 15 per person.

Disliked:Location is inconvenient and not nice. Ex GDR buildings dominate the area.

via Nuitee

Faysal

Couple · Aug 2026

Good hotel

Liked:Hotel

Disliked:The lady on the reception

via Nuitee

Location

How to Find Us

Rathausstr. 2-3

Berlin · de

+49 30 557570

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

All requests are subject to confirmation by the property. When booking more than 9 rooms, different policies and additional supplements may apply. Please note that dogs and cats are allowed upon request and subject to approval. Please note that the property can only accommodate pets with a maximum weight of 25 kg or less. Please note that pets will incur an additional charge of EUR 25 per pet per night. Please note that a maximum of 2 pets is allowed per room. Guide dogs can stay free of charge. Please note that the cleaning service is offered once every 4th night. For stays of less than 4 nights, a cleaning service is available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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