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Comfort Inn Bentonville - Crystal Bridges

Bentonville · US

Comfort Inn Bentonville - Crystal Bridges

8.6
Excellent647 reviews
  1. Hotel Collection
  2. /Hotels in Bentonville
  3. /Comfort Inn Bentonville - Crystal Bridges
WiFi availableFree WiFiParkingFree ParkingAccessible parkingSwimming pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Bentonville, US

Modern All-Suite Hotel with Indoor Pool

Conveniently located just off I-49, Comfort Inn Bentonville - Crystal Bridges offers spacious suites with top amenities. Each suite includes a flat-screen TV, microwave, and fridge for your comfort.

Relaxation and Recreation

Unwind in the indoor pool and hot tub, or stay active in the fitness room. Guests can also enjoy the fully-stocked lounge, business center, and even a small library.

Deluxe Breakfast and Nearby Attractions

Start your day with a delicious breakfast buffet featuring a waffle station. Explore attractions like the Cooper Memorial Chapel and Memorial Park just minutes away. Book your stay now for a perfect blend of comfort and convenience at Comfort Inn Bentonville - Crystal Bridges.

Loading rooms and rates...

Location

How to Find Us

3001 Northeast 11th Street

Bentonville · US

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Comfort Inn Bentonville - Crystal Bridges cannot accept cash as a form of payment. A valid credit card is necessary to check-in at the property. Please note checking in early is subject to availability and a surcharge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.6

Excellent

647 reviews

Highlights

  • +Good/Hot breakfast (many positive mentions)
  • +Excellent/convenient location
  • +Quiet and comfortable for many guests
  • +Nice lobby fireplace and good coffee
  • +Handicap accessibility noted

Could Improve

  • –Significant cleanliness issues (mildew, urine smell, dirty floors, hair on sheets)
  • –Poor housekeeping/maintenance (no refresh, wet carpet, wobbly toilet)
  • –Room quality problems (ants, uncomfortable beds, worn/old property)
  • –Breakfast room and some amenity upkeep lacking
  • –Front desk/service inconsistency and on-site staff smoking
Cleanliness5.2

Multiple reviews report dirt, mildew/musty smells, pubic hair on sheets, urine odor in bathrooms, wet/worn carpet and generally poor housekeeping — clear negative trend on cleanliness.

Service9.8

Mixed reports but several guests highlighted helpful/wonderful staff and accessible service; occasional failures (no housekeeping visit, slow/front-desk issues) noted but overall interactions and amenity support were strong.

Location10.0

Consistently praised: convenient location, close to hospital and attractions, quiet area — location is a clear strength across reviews.

Room Quality6.2

Frequent complaints about worn/old rooms, uncomfortable beds, ants, mildew smells, noisy ductwork and maintenance issues (wobbly toilet, wet floors) — room quality is below expectations.

Amenities9.2

Positive mentions of lobby fireplace, consistently good coffee, handicap accessibility and hot breakfast; some issues with breakfast-room condition and replenishment but core amenities are strong.

Value for Money9.8

Several guests called it a good/comfortable stay for the price and noted good value; issues noted affected some stays but perceived value is high overall.

Food and Beverage9.6

Breakfast repeatedly praised as good/hot and a highlight for many guests; some comments on limited options or poor breakfast-room upkeep, but F&B impressions are largely positive.

Overall Experience9.0

Overall impression skews positive for many (quiet, convenient, good breakfast), but serious cleanliness and maintenance issues create notable negative experiences for some guests — overall experience leans positive with reservations.

Franz

Solo Traveller · Sep 2026

8
Liked:great breakfast, the hot tub, quiet.
Disliked:I'm 69 and travelling by motorcycle and having a room on the first floor appeals to me when it comes to carry my gear to the room, elevators or not. However, I rarely get that option. So who get thoses rooms?

via Nuitee

Maggie

Solo Traveller · Sep 2026

10

Bella Vista Arkansas

Liked:It was a very clean hotel.
Disliked:Everything was good.

via Nuitee

Maggie

Solo Traveller · Sep 2026

10
Liked:It was a good clean hotel. Good Continental Breakfast.
Disliked:Nothing it was all good.

via Nuitee

Verne

Couple · Sep 2026

10
Liked:Great breakfast
Disliked:We are both are 71 and should have asked to be closer to elevator

via Nuitee

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