Dall’Onder Grande Hotel Bento Gonçalves

Multiple mentions of mold in bathrooms, dusty exhaust fans, ants in rooms and food items reported as moldy; gym and pool area cleanliness also criticized.

Mixed service reports: some staff described as welcoming, but several complaints about manobrista behavior, poor restaurant service (missing glassware), and slow/terrible communication from reservations.

Consistently praised as very well located in central Bento Gonçalves with easy access to restaurants and attractions.

Many comments about old/outdated rooms, cracked sinks, shower problems, noisy rooms and need for renovation despite some notes of spacious rooms and comfortable beds.

Pool and leisure options repeatedly noted positively and the hotel is described as having good facilities; some issues reported (foam in pool, kids area ventilation, gym cleanliness) but overall amenities are strong.

Several guests called the hotel expensive for the service received (extra charges like robes, refund/booking disputes) and noted that price could be improved.

Breakfast repeatedly praised for variety and quality; some isolated negative notes (unlabeled items, occasional spoiled food, restaurant service oversights) but overall F&B is a strong point.

Generally positive stays with guests returning and recommending the hotel, praising location, breakfast and leisure; notable service, cleanliness and room-quality issues temper the experience but the overall impression remains strong.