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Quality Inn & Suites Santa Cruz Mountains

Ben Lomond · US

Quality Inn & Suites Santa Cruz Mountains

7.4
Very Good304 reviews
  1. Hotel Collection
  2. /Hotels in Ben Lomond
  3. /Quality Inn & Suites Santa Cruz Mountains
WiFi availableFree WiFiParkingFree ParkingPrivate parkingSwimming pool

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Ben Lomond, US

Walkability

Walk Score® by Redfin
53
Walk
25
Bike

Scenic Location

Nestled in the beautiful village of Ben Lomond, Quality Inn & Suites Santa Cruz Mountains offers a tranquil escape just a short drive from Santa Cruz Beach Boardwalk.

Comfortable Accommodation

Relax in air-conditioned rooms equipped with modern amenities including a TV, ensuring a comfortable stay for all guests.

Delicious Breakfast Options

Start your day right with a satisfying buffet or continental breakfast, perfect for fueling up before exploring nearby attractions like Pasatiempo Golf Club and the University of California Santa Cruz.

Experience a peaceful retreat in the Santa Cruz Mountains at Quality Inn & Suites. Book now for an unforgettable stay!

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available at the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Quality Inn & Suites Santa Cruz Mountains

LowHigh
Local grid: Low carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

9733 Highway 9

Ben Lomond · US

+1 831-709-4025

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Why Dyme

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Guest Reviews

What Guests Say

7.4

Very Good

304 reviews

Highlights

  • +Excellent staff
  • +Beautiful scenery
  • +Convenient location

Could Improve

  • –Poor cleanliness
  • –Inconsistent service for breakfast
  • –Room quality concerns
Cleanliness5.9

Multiple guests complained about cleanliness, including dirty showers and overall lack of attention to detail.

Service8.8

Many reviews highlighted the kindness and helpfulness of the staff.

Location8.9

Guests appreciated the beautiful natural setting and convenient access.

Room Quality7.3

Rooms received mixed feedback, with some features needing improvement (e.g., locks, cleanliness).

Amenities6.8

Amenities such as the breakfast service and functionality of the pool were criticized.

Value for Money7.8

Guests felt the prices were justified given the location, despite some service issues.

Food and Beverage6.4

Reviews indicated that options for breakfast were quite limited.

Overall Experience7.3

General sentiment was a mixed experience, with specific highlights and several complaints.

Amanda

Couple · Oct 2026

3

Don’t stay here

Liked:You could walk into town
Disliked:Moldy in the showers and sinks. Smelled terribly of mold. Missing paint where they patched the walls but didn’t paint. Pool was dirty. The room smelled so bad of mold we asked to move my son’s room upstairs, as they were cleaning several upstairs rooms, but they would not move my son’s room next to mine. They should have put us next to each other in the first place. All of this for $250 a night. Breakfast ends at 10 and you can’t get even coffee or tea after 10 am. One young man who worked there was extremely lovely, but the family who owns/runs it is not friendly or helpful. I did not find the family who runs it accommodating in any way.

via Nuitee

Paula

Family With Children · Oct 2026

5
Disliked:After paying $445 for a 2 nite stay, they charged me additional $100 for a deposit upon arrival, we left the room exceptional clean and I'm yet to receive my $100 deposit back, its been 9 days, with that being said I'm uncertain on how to get it back.

via Nuitee

Stephanie

Couple · Oct 2026

6
Liked:This is a beautiful location and area to visit.
Disliked:The room could have done with a very deep clean. The sheets had stains. They were obviously washed, but at some point discard old sheets and get new.

via Nuitee

Sailor Steve

Solo Traveller · Oct 2026

5

Adequate, nothing especially good or bad.

Liked:An adequate place to stay where I needed to be.
Disliked:A bit worn and rundown.

via Nuitee

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