Belgrade · RS

Metropol Palace, Belgrade

Name: Metropol Palace, Belgrade
Address: Bulevar kralja Aleksandra 69, Belgrade, 11000
Telephone: +381 11 3333100
Rating: 8.8

8.8

Excellent6,253 reviews

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Belgrade, RS

Luxurious Accommodation & Dining

Indulge in elegantly decorated rooms featuring modern amenities, complemented by rooftop dining at the heart of Belgrade.

Relaxation & Wellness

Unwind in our expansive spa area, complete with a 25-metre pool, sauna, hot tub, and gym for the ultimate rejuvenating experience.

Convenient Location & Services

Explore nearby attractions like the Parliament Building and enjoy 24-hour front desk assistance, currency exchange, and easy access to transportation hubs.

Book now to experience the epitome of luxury and comfort at Metropol Palace, Belgrade.

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Location

How to Find Us

Bulevar kralja Aleksandra 69

Belgrade · RS

+381 11 3333100

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that an airport shuttle pickup and drop off is available, and the cost of it is EUR 42 per ride from 6:00 to 2200, and for EUR 45 per ride from 22:00 until 6:00. Please note that spa facilities will be closed from December 15, 2025, until December 26, 2025; only the gym will be available to hotel guests during this period. Only children over the age of 14 are allowed access to the fitness and spa facilities under the supervision of an adult (18+). Our hotel is pet friendly, for pets up to 15kg. Additional fee will be applied. A deposit may be required at the property.

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Belgrade · RS

Metropol Palace, Belgrade

8.8

Excellent6,253 reviews

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Belgrade, RS

Luxurious Accommodation & Dining

Indulge in elegantly decorated rooms featuring modern amenities, complemented by rooftop dining at the heart of Belgrade.

Relaxation & Wellness

Unwind in our expansive spa area, complete with a 25-metre pool, sauna, hot tub, and gym for the ultimate rejuvenating experience.

Convenient Location & Services

Explore nearby attractions like the Parliament Building and enjoy 24-hour front desk assistance, currency exchange, and easy access to transportation hubs.

Book now to experience the epitome of luxury and comfort at Metropol Palace, Belgrade.

Loading rooms and rates...

Guest Reviews

What Guests Say

8.8

Excellent

6,253 reviews

Highlights

+Friendly staff
+Good location

Could Improve

–Cleanliness issues
–Some dining experiences disappointing

Cleanliness8.3

Some reviews mentioned issues with room cleanliness, suggesting a need for improvement.

Service9.3

Multiple mentions of friendly and accommodating staff, enhancing overall positive sentiment.

Location9.3

Convenient access to the city center was frequently praised.

Room Quality8.8

Rooms were generally comfortable, although some mentioned the need for renovation.

Amenities8.8

Amenities like the pool and breakfast were well-received, though a few noted limitations.

Value for Money8.8

Generally perceived as good value with quality services, although some areas indicated room for improvement.

Food and Beverage8.3

While breakfast was praised, some dining experiences were reported as disappointing.

Overall Experience8.8

Most guests expressed a desire to return, indicating a favorable overall experience.

Esperanza

Family With Children · Sep 2026

POOR MANAGEMENT DECISION

Liked:I like the atmosphere of the hotel, the swimming pool, and the breakfast. The location is not bad if you know how to get around Belgrade and use public transportation instead of driving in a big city and trying to find parking. The hotel has some nice touches such as a Nespresso Coffee machine, which I think every hotel should have at their price point.

Disliked:I visit Belgrade often and I have stayed in many types of hotels throughout the country. This visit at Metropol Palace Belgrade was not my first. In fact, I have visited Metropol Palace Belgrade 6, maybe 7 times. The management can check their records. During this stay, it was the first time I asked if I could extend the check out time, maybe 1.5 hours longer. The person at the front desk - Danilo - was very kind and said that he had to ask someone else. I totally understood him because it was a management decision. I do not know who the manager was during the morning of our Check Out, but she gave us only 30 more minutes! Are you kidding me?! The hotel was not at its peak, meaning they did not have another guest right after we Check Out. Also, I have stayed at Metropol Palace Belgrade many times and as a returning customer, I was shocked that they could not bend or accept my request to stay 1.5 extra hours. The reason I asked to stay longer was because we had a flight late in the afternoon so instead of being room less, perhaps we can lounge in our room just a little longer. At least they had a service where we could leave our luggage and we did not have to carry them around as we killed time waiting for our flight. A REGULAR CUSTOMER and all the management gave me was 30 minutes! I would be happy with 1 hour and I would not write such a critical review ... but 30 minutes. Kinda cheap if you ask me. Especially because I knew the hotel was not full. I have stayed in the hotel a few times when they were at full capacity. I can accept the fact that we had to Check Out on time to clean the room for waiting customers. But this was not the case on this day, at this moment at Metropol Palace Belgrade. DISAPPOINTED. SHOCKED. CHEAP. Not a class act for a hotel that is called a PALACE. I am not a king, nor do I expect to be treated as a king, where "the customer is always right." However, 30 extra minutes is not an acceptable decision.

via Nuitee

Mark

Couple · Sep 2026

Liked:Was a nice building and modern hotel.

Disliked:The stay was average. Staff were average. Check in was difficult, rooms weren’t ready on time. Once we did check In no information was provided to us and breakfast, spa or any facilities. It was just a very average stay. Breakfast didn’t have a lot of options either.

via Nuitee

Dr. Marko

Couple · Sep 2026

Great Metropol!

Liked:Great location and hotel.

Disliked:Had to change rooms due to noise from a party directly below.

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Dr. Marko

Solo Traveller · Sep 2026

Great choice for stay.

Liked:Everything.

Disliked:No complaints.

via Nuitee

Location

How to Find Us

Bulevar kralja Aleksandra 69

Belgrade · RS

+381 11 3333100

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.