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Tru By Hilton Beckley, Wv

Beckley · us

Tru By Hilton Beckley, Wv

8.3
Excellent822 reviews
  1. Hotel Collection
  2. /Hotels in Beckley
  3. /Tru By Hilton Beckley, Wv
Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSecured parkingBilliards or pool table

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Pets allowed

Location

Beckley, us

Modern Comfort and Convenience

Fitness Center and Snack Bar

Stay active during your travels at our hotel's fitness center, and enjoy a refreshing drink at the on-site snack bar.

Entertainment and Assistance

Unwind with a game of billiards or seek area information from our friendly reception staff.

Plan your stay at Tru By Hilton Beckley, Wv for a blend of modern amenities and attentive service.

Loading rooms and rates...

Location

How to Find Us

162 Neptune Drive

Beckley · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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TRU BY HILTON BECKLEY, WV

Guest Reviews

What Guests Say

8.3

Excellent

822 reviews

Highlights

  • +Friendly staff
  • +Clean and comfortable rooms
  • +Good breakfast options

Could Improve

  • –Inconsistency in cleaning
  • –Noise issues
  • –Bed comfort complaints
Cleanliness7.6

Some reviews mentioned cleanliness issues, specifically in one instance where the room was not cleaned well.

Service8.8

Staff were described as friendly in multiple reviews, with a notable mention of helpfulness during a forgotten item situation.

Location8.6

Several reviews highlighted the convenient location as a positive aspect.

Room Quality8.0

General sentiment was positive regarding comfort, though some complaints were made about pillows and bed quality.

Amenities8.1

Mixed opinions about amenities, with notes on the lack of a coffee maker in some rooms.

Value for Money8.2

Some reviews indicated a feeling of overpriced stays compared to other hotels during their travels.

Food and Beverage8.6

Breakfast options received positive remarks, highlighting freshness and quality.

Overall Experience8.6

Overall experience rated favorably by many, despite a few concerns raised.

Lucas

Family With Children · May 2026

8

Very enjoyable and impressive for the price

Liked:Breakfast was great, ease of bringing our pet was great Lack of microwave in room was a downside even though one is available in the lobby. The showers and shower pressure/temp were excellent. The beds were very comfortable and the TV was great. The later check out being noon was also a huge plus. I will always look to stay here whenever traveling this way!
Disliked:No microwave in room. Metal pegs sticking out from wall as hangers are dangerous if you run into them. Ants found our small bowl of dog food we placed out for our dog on the third floor rather quickly and there were A lot of them. Had to exterminate them and then seal up everything in our room (330)

via Nuitee

Shauntaye

Couple · May 2026

10

We came in town for a funeral and the stay was unexpected but so happy we could find a Hilton location

Liked:Cleanliness and the staff was so nice
Disliked:Nothing it was perfect

via Nuitee

Margie

Family With Children · May 2026

10
Liked:The breakfast is good and staff are so helpful
Disliked:I was happy with the accommodation

via Nuitee

Jennifer

Couple · May 2026

10
Liked:Clean rooms and facilities. Good breakfast. Friendly staff!!

via Nuitee