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Hotel Indigo Cleveland Beachwood by IHG

Beachwood · US

Hotel Indigo Cleveland Beachwood by IHG

7.8
Very Good375 reviews
  1. Hotel Collection
  2. /Hotels in Beachwood
  3. /Hotel Indigo Cleveland Beachwood by IHG
WiFi availableFree WiFiParkingFree ParkingAccessible parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Beachwood, US

Modern Comforts and Convenient Amenities

Hotel Indigo Cleveland Beachwood, an IHG Hotel, offers a perfect blend of modern comforts and convenient amenities. The guest rooms are thoughtfully equipped with air conditioning, flat-screen TVs, and free WiFi to ensure a comfortable stay.

Relaxing Garden and Stylish Lounge

Guests can unwind in the hotel's garden or shared lounge, perfect for relaxation after a busy day of exploring Beachwood. The on-site restaurant and bar provide delicious dining options and a vibrant atmosphere for socializing.

Ideal Location for Exploring

Conveniently situated near popular attractions like the Cleveland Botanical Garden and Cleveland Museum of Art, Hotel Indigo Cleveland Beachwood is the perfect base for exploring the city. Book now and experience the best of Beachwood during your stay.

Loading rooms and rates...

Location

How to Find Us

3581 Park East Drive

Beachwood · US

+1 216-454-8000

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.8

Very Good

375 reviews

Highlights

  • +Great service
  • +Clean rooms
  • +Comfortable beds
  • +Friendly staff

Could Improve

  • –Issues with food service
  • –High rates during events
  • –Old and musty room smell
Cleanliness7.3

Rooms felt old and damp, musty smells and just dated. Some reviews mentioned cleanliness as good but issues persist.

Service8.7

Staff, particularly Bella and Laurie, received high praise for their friendliness and helpfulness.

Location8.3

Well located with easy access to amenities, but some reviewers indicated it was far from downtown.

Room Quality7.7

Rooms were clean and comfortable, but there were issues with smoke odors and feather pillows despite requests.

Amenities7.8

Basic amenities but some negative feedback on the dining options available.

Value for Money7.2

Rate considered high due to events in the area, leading to concerns about value.

Food and Beverage6.8

Breakfast quality was noted as good, but some issues with service and options led to negative remarks.

Overall Experience8.7

Many guests reported a pleasant stay and highlighted staff efforts in making visits enjoyable.

Anthony

Solo Traveller · Sep 2026

10
Liked:Thankyou! It was nice and accommodating

via Nuitee

Robert

Couple · Sep 2026

8

Stay was pretty good overall besides the early noise.

Liked:The breakfast was better than typical hotel breakfast
Disliked:Room service was in the hallways early about 5am very noisy. Not ideal for light sleepers.

via Nuitee

Anna

Solo Traveller · Sep 2026

1

Wow not okay, not safe

Liked:They were nice at first but when the air conditioner failed to hear it stay on the room got colder and colder and wetter and wetter. Condensation on the floors got wide and became slippery and dangerous. It was so cold I started shaking and couldn't take my sweatshirt off. Just a dude note I lived in Northeast Ohio I understand the difference between normal cold and heat. When I asked did maintenance they took quite a long time to get there. However the worst part is how they blew me off. I told them to feel the floor but while they said it didn't seem wet to them they wiped their hand on their pants without thinking. I explained the unit kept shutting off a couple minutes at a time. They had to turn it up to 86 just to get it to go on. But said we'll it came in and left without waiting. I why to the front desk explained my concerns and they didn't listen. This all happened between 5:55 and 7:53 pm. They made excuses and stuff why I didn't call earlier. I told them I was trying to get it to work the whole time. They blew me off again and insisted I take another room. I said I couldn't trust that it wouldn't happen again. For some days later they blew me off but in the end did refund the original amount. I am still trying to get the $50 fee. Just rediculous. They never even offered a credit. This was not the relaxing evening I was expecting at all.

via Nuitee

Keiko

Family With Children · Sep 2026

8

Overall we had a good experience staying. The location was the best for our trip.

Liked:The location was convenient and we all felt safe to take a walk to a restaurant. T
Disliked:The shower stall had some leakages and made a puddle by the toilet.

via Nuitee

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