Name: Hard Rock Hotel Penang
Address: Batu Ferringhi Beach, Batu Ferringhi, 11100
Telephone: +60 4-881 1711
Rating: 8.8

Hard Rock Hotel Penang, Batu Ferringhi | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Batu Ferringhi, my

Luxurious Poolside Cabanas and Outdoor Pool

Indulge in relaxation by the 26,000 square feet outdoor pool with water slides, surrounded by lavish pool-side cabanas.

Elegant Rooms with Top-notch Amenities

Enjoy breathtaking views of greenery or the ocean from rooms adorned with designer furnishings and equipped with BOSE sound systems, 50-inch LED TVs, and free high-definition blockbuster movies on demand.

Varied Dining Options and Entertainment Amenities

With 3 dining options offering a range of cuisines, a vibrant bar, and discounts on food, beverages, and merchandise, every guest is set for an exquisite dining and entertainment experience.

Book now your stay at Hard Rock Hotel Penang and rock your vacation!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.8

Excellent

4,283 reviews

Highlights

+Friendly staff
+Good amenities

Could Improve

–Limited food options
–Noise issues

Cleanliness8.3

Several reviews mentioned cleanliness positively, though some noted issues with pool sand.

Service9.3

Guests highlighted the friendliness and helpfulness of the staff consistently.

Location9.1

The hotel's location is ideal for exploring without the need for a car.

Room Quality8.6

Rooms are comfortable, but some felt the ambience lacked the Hard Rock identity.

Amenities9.3

The pool and facilities received high praise, especially from families.

Value for Money8.8

Good overall value, though some food quality issues were noted.

Food and Beverage7.8

Food quality was mixed; some issues with food poisoning and limited options were mentioned.

Overall Experience9.1

Most guests enjoyed their stay and expressed interest in returning.

Stuart

Family With Children · Jul 2026

Beautiful, comfortable hotel on the beach

Liked:The swimming pool, the staff, the location

Disliked:No hot water for showers due to renovations

via Nuitee

Michelle

Couple · Jul 2026

Disliked:No entertainment after 10

via Nuitee

Muhammed

Family With Children · Jul 2026

Visit once and become patron for life.

Liked:How could anything ever go wrong at Hard Rock? An amazing property and my kids loved it. Everything designed with fun in mind. We spent 90% of our time in the resort and didn’t get bored. Also food at the cafe is amazing.

Disliked:Nothing

via Nuitee

aliesha

Solo Traveller · Jul 2026

Liked:The location was beautiful.

Disliked:The rooms and floor levels are ready to be upgraded. Looking forward to seeing the finished product.

via Nuitee

Location

How to Find Us

Batu Ferringhi Beach

Batu Ferringhi · my

+60 4-881 1711

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel. Please note that hotel may contact the cardholder for verification purposes. Please note that a 50% non-refundable deposit payment is required for group booking (of 10 or more rooms) upon booking confirmation to guarantee your reservation. Please contact the property directly for more information using details from the Booking Confirmation. Tourism Tax of RM10 per room per night, imposed by the Federal Government on non-Malaysian nationals or non-permanent residents holding a MyPR card, if applicable, should be settled directly upon check-out and is not included in the above rate. Peak period policy : A non-refundable deposit equivalent to the room rate for the first night will be charged on your credit card for every room booked within 5 days prior to arrival date. This including: weekends, Malaysian School Holidays, year-end Christmas/New Year season and other peak dates defined by the hotel such as Summer Holidays. Prevailing taxes may be subject to change by the local government. As part of our ongoing commitment to enhance our guest experience, Hard Rock Hotel Penang will be undertaking Phase 1 of our scheduled renovation works for selected rooms and the Rock Royalty Lounge from 30 March 2026 until November 2026. During this period, the hotel will continue to operate as usual with the remaining rooms available for booking. Alternative arrangements will be provided in lieu of the club lounge benefits. Hotel facilities including restaurants, swimming pool and gym will remain fully operational. Please note that noise disruption will be limited to 10am until 6pm daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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