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Tru By Hilton Baton Rouge Citiplace

Baton Rouge · US

Tru By Hilton Baton Rouge Citiplace

8.2
Excellent1,033 reviews
  1. Hotel Collection
  2. /Hotels in Baton Rouge
  3. /Tru By Hilton Baton Rouge Citiplace
WiFi availableFree WiFiParkingFree ParkingAccessible parkingSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Baton Rouge, US

Modern Accommodations

Experience comfort and convenience at Tru By Hilton Baton Rouge Citiplace. Our 3-star hotel offers stylish rooms with free WiFi and flat-screen TVs. Relax in our air-conditioned rooms, each featuring a private bathroom and cozy seating area.

Relaxation and Fitness

Unwind by taking a dip in our seasonal outdoor pool or maintain your workout routine at the on-site fitness centre. Whether you prefer lounging poolside or breaking a sweat, we have you covered with our top-notch amenities.

Convenient Location

Located just a short distance from popular attractions like Louisiana State University and the Old Governor's Mansion, our hotel provides easy access to the best of Baton Rouge. Book your stay with us for a memorable and comfortable experience.

Loading rooms and rates...

Location

How to Find Us

2562 Citiplace Court

Baton Rouge · US

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.2

Excellent

1,033 reviews

Highlights

  • +Exceptional front-desk service (Tawanna repeatedly praised)
  • +Clean and modern hotel for many guests
  • +Convenient location near highway and restaurants
  • +Good/free breakfast
  • +Family-friendly touches (board games), parking and functioning elevator

Could Improve

  • –Serious bed-bug incident reported by one guest
  • –Rooms described as very small with limited storage and thin bedding
  • –Pool closed during a guest's stay (major disappointment)
  • –Stains on floor reported by some guests
  • –Refund/compensation and loyalty points handling issues
Cleanliness6.0

Mixed signals: many guests called the hotel clean, but a serious bed-bug incident and some floor stains were reported, lowering confidence in overall cleanliness.

Service10.0

Outstanding front-desk service repeatedly highlighted—multiple guests singled out Tawanna for exceptional, friendly, and attentive care that made stays memorable.

Location9.6

Convenient location right off the highway with nearby dining options; guests found access and positioning very favorable.

Room Quality6.5

Rooms described as very small with limited storage and thin bedding; some reports of stains and the notable bed-bug incident negatively impacted room quality.

Amenities8.3

Basic amenities generally positive—decent free breakfast, board games, parking, functioning elevator—but a closed pool during a guest stay and equipment issues reduced satisfaction for some.

Value for Money7.5

Mixed value perception: some guests felt it was a good deal, while others complained about paying for a stay where promised amenities (pool) were unavailable and about unresolved compensation issues.

Food and Beverage8.2

Breakfast repeatedly described as good or a bonus; general comments on food were modestly positive ('food ok').

Overall Experience9.5

Predominantly positive due to exceptional staff and clean, modern feel for many guests; however, isolated severe issues (bed bug, refund/points handling) tempered a perfect score.

Coy

Couple · Sep 2026

7
Liked:The location was great and rooms were clean.
Disliked:The bed was very hard couldn’t sleep .

via Nuitee

John

Solo Traveller · Sep 2026

8

Very pleasant staff.

Liked:Location
Disliked:Nothing

via Nuitee

Sherida

Solo Traveller · Aug 2026

8
Liked:The location and staff were great. Appreciated the pool and gym.
Disliked:Not the cleanest room, especially the bathroom.

via Nuitee

Diamond

Couple · Aug 2026

10

It was okay.. surprised me boyfriend but the hidden surprise fee was terrible

Liked:Everything was nice and clean… disliked the surprise $50 fee I had to pay for a deposit they stated and I haven’t gotten it back yet…. Starting to feel like I was scammed out of $50
Disliked:The $50 surprise fee I was giving when I arrived the website and app said I wouldn’t have any more purchases and got there and I did they said it would immediately come back to my card after checking out and it did not

via Nuitee

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