Name: Nagoya Mansion Hotel & Residence
Address: Jl. Raden Fatah, Kampung Utama Street No.1, Nagoya, Batam, Batam Island, 294444, Batam, 294444
Telephone: 62-778-7430077
Rating: 7

Nagoya Mansion Hotel & Residence, Batam | Member Rates | Dyme

Free WiFiFree self parkingBilliards or pool tableFull-service spaConference spaceFull-service spa

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Meeting rooms, Full-service spa, Fitness facilities, Area shuttle (surcharge), Fireplace in lobby, Free WiFi

Location

Batam, ID

Discover the perfect blend of relaxation and luxury at Nagoya Mansion Hotel & Residence, ideally situated for your Batam getaway.

Indulgent Spa Experience

Unwind at our full-service spa offering a range of rejuvenating massages, body treatments, and facials, ensuring you leave feeling refreshed and revitalized.

Exciting Recreational Amenities

Dive into our outdoor pool or break a sweat in the state-of-the-art fitness center. With complimentary wireless internet and a cozy fireplace in the lobby, relaxation is just a moment away.

Dining and Convenience

Savor delectable Indonesian cuisine at La Bamba Restaurant or enjoy room service during limited hours. Our 24-hour front desk and business center cater to every need, making your stay seamless.

Don't miss out on the beautiful experiences waiting for you—book your stay today at Nagoya Mansion Hotel & Residence!

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.0

Very Good

98 reviews

Highlights

+Good central location
+Helpful front office staff
+Very good buffet breakfast

Could Improve

–Poor cleanliness in spa
–Tired room parts
–Hot water delay

Cleanliness4.8

The privately run spa was poorly kept with cockroaches present.

Service7.8

Front office staff quite helpful.

Location7.8

Good central location, without being too noisy.

Room Quality6.8

Old building with partially renovated rooms; some tired and worn parts.

Amenities6.8

Standard quality for this hotel tier.

Value for Money7.8

Definitely more a value hotel than quality.

Food and Beverage7.8

Buffet breakfast was very good.

Overall Experience6.8

Adequate experience, satisfactory but with notable issues.

liahelenlia

Friends Getaway · Dec 2025

Nice hotel in the city center

Liked:Clean, up-to-date, and spacious room. The hotel is located in the city center with easy access to shopping areas and malls nearby. The service was also very good 😊

via tripadvisor

Wild_World_Traveller

Solo Travel · Oct 2025

Adequate, but aging...........

Liked:Good central location, without be too noisy. It is an old building that has obviously had partial renovations. Rooms had some new fittings, and some tired and worn parts. Hot water can take up to 10 minutes to arrive at room - but then ok. Buffet breakfast was very good. Front office staff quite helpful. The "privately" run spa is very porly kept - cockroaches crawling around floor during massage !! and Spa staff had attitude problems. Definitely more a value hotel , than quality.

via tripadvisor

ilGiangy

Friends Getaway · Mar 2025

Medium

Liked:It’s a high tower divided into residential area and hotel area, essential services, kind staff, ample room needed some improvement. Location: spacious, well-kept and clean lobby, the other common areas have some neglect, small swimming pool, really smelly and very neglected gym. Spacious and clean rooms, bathroom maybe a little small. Food: The quality and variety is not bad at all, I really appreciated the breakfast buffet with different choices, the restaurant for lunch so and so. Staff: very kind and friendly, always available, very good service Price: is a very good option in Batam Consideration: The area is not the best to walk around the island, however the taxi is extremely very cheap. PS The only strange thing was the deposit IN CASH for which they do not accept any credit card and until you give the deposit they will kindly ask you to hold your passport by the way an ATM is on the the ground floor near the parking area

via tripadvisor

MichelleK4178

Couples · Aug 2024

worst than 2 stars hotel

Liked:horrible hotel, worst than 2 stars. wont go back for free. -lift will drop 2-3 levels when going down -toilet flush not strong, have to wait for 2-3 mins before the 2nd flush -when you flush the toilet, you cant shower cos the water will be boiling hot -no electrical plug beside bed, the whole room only have 3 sockets and 1 of them is in toilet which is useless -no hair dryer, even if provided, its not workable -wifi is weak, keep disconnecting -tv not working -aircon remote not working

via tripadvisor

Location

How to Find Us

Jl. Raden Fatah, Kampung Utama Street No.1, Nagoya, Batam, Batam Island, 294444

Batam · ID

62-778-7430077

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24. </li><li>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31. </li> <li>One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. </li><li>No pets and no service animals are allowed at this property. </li> </ul>

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Guest Reviews

What Guests Say

7.0

Very Good

98 reviews

Highlights

+Good central location
+Helpful front office staff
+Very good buffet breakfast

Could Improve

–Poor cleanliness in spa
–Tired room parts
–Hot water delay

Cleanliness4.8

The privately run spa was poorly kept with cockroaches present.

Service7.8

Front office staff quite helpful.

Location7.8

Good central location, without being too noisy.

Room Quality6.8

Old building with partially renovated rooms; some tired and worn parts.

Amenities6.8

Standard quality for this hotel tier.

Value for Money7.8

Definitely more a value hotel than quality.

Food and Beverage7.8

Buffet breakfast was very good.

Overall Experience6.8

Adequate experience, satisfactory but with notable issues.

liahelenlia

Friends Getaway · Dec 2025

Nice hotel in the city center

Liked:Clean, up-to-date, and spacious room. The hotel is located in the city center with easy access to shopping areas and malls nearby. The service was also very good 😊

via tripadvisor

Wild_World_Traveller

Solo Travel · Oct 2025

Adequate, but aging...........

via tripadvisor

ilGiangy

Friends Getaway · Mar 2025

Medium

via tripadvisor

MichelleK4178

Couples · Aug 2024

worst than 2 stars hotel

via tripadvisor