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Novotel Bangkok Platinum Pratunam

Bangkok · th

Novotel Bangkok Platinum Pratunam

9.2
Exceptional3,714 reviews
  1. Hotel Collection
  2. /Hotels in Bangkok
  3. /Novotel Bangkok Platinum Pratunam
Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableRestaurantSwimming pool

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Clubhouse, Fitness facilities (surcharge), Parking, Non-smoking rooms

Location

Bangkok, th

Prime Location Above Platinum Fashion Mall

Located directly above the popular Platinum Fashion Mall, Novotel Bangkok Platinum offers modern air-conditioned rooms with free Wi-Fi, making it a shopper's paradise.

Luxurious Amenities

The hotel features stylish rooms decorated in neutral shades, equipped with flat-screen TVs, well-stocked minibars, and private bathrooms with hot-water showers. Guests can also enjoy the outdoor pool, fitness centre, and 24-hour room service for a comfortable stay.

Convenience and Entertainment

With a self-service business centre, children's club, and various dining options including The Square Restaurant and Bar9 Beer Garden, Novotel Bangkok Platinum ensures a convenient and entertaining experience for all guests.

Book now to experience luxury and convenience at Novotel Bangkok Platinum!

Loading rooms and rates...

Location

How to Find Us

220 Petchaburi Road, Ratchathewi

Bangkok · th

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

All reservations must be guaranteed with a valid credit card when checking-in, unless otherwise specified. Upon check-in, the hotel requires the card holder to present the credit card used for making the reservation. Otherwise, the credit card authorization form must be signed and provided to the hotel prior to arrival.

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NOVOTEL BANGKOK PLATINUM PRATUNAM

Guest Reviews

What Guests Say

9.2

Exceptional

3,714 reviews

Highlights

  • +Excellent service and staff
  • +Great location for shopping

Could Improve

  • –Inconsistent housekeeping
  • –Limited variety in breakfast options
Cleanliness8.5

Housekeeping was inconsistent, with missed room make-ups reported.

Service10.0

Exceptional service from staff, especially noted for problem-solving and attentiveness.

Location9.5

Excellent location near shopping malls and easy access to transportation.

Room Quality9.0

Rooms are generally clean and well-maintained, though some equipment needs attention.

Amenities9.0

Basic amenities are available, but some guests expected more variety.

Value for Money9.5

Good value considering the location and facilities offered.

Food and Beverage8.5

Breakfast options were plentiful but some guests desired more variety.

Overall Experience9.7

Positive remarks across reviews, with a special note on staff and location.

Nyein

Family With Children · May 2026

10
Liked:Had such a lovely stay at Novotel Bangkok Platinum The room was super cozy, clean, and the city view at night was absolutely beautiful ✨ What we loved the most was the perfect location — shopping, food, and everything was just a few steps away 🛍️🍜The staff, Ms Jeena were also so kind and welcoming, which made the whole stay even more special. Definitely one of our favorite stays in Bangkok and we can’t wait to come back again 🥹💫

via Nuitee

Rashid Matar

Family With Children · May 2026

1
Liked:The property was very dirty and the cleaning people was not clean good when I go inside the suite the toilet was very dirty
Disliked:And they spill the coffee in the kitchen table

via Nuitee

Cristina

Solo Traveller · May 2026

9
Liked:Location and staff (Front desk (Anya) and housekeeping - Khun Lek)
Disliked:Though they change towels daily and are clean, maybe good time to replace as some are bit old. Also, the water pressure in the bathroom can be improved.

via Nuitee

Eunice

Extended Group · May 2026

10

The staff is very welcoming immediately attemd to our needs. Buffet has a lot of option and all is good

Liked:Very neat and big space

via Nuitee