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Hilton Garden Inn Bangkok Silom

Bangkok · TH

Hilton Garden Inn Bangkok Silom

8.6
Excellent1,566 reviews
  1. Hotel Collection
  2. /Hotels in Bangkok
  3. /Hilton Garden Inn Bangkok Silom
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Bangkok, TH

Central Location and Convenient Transportation

Novotel Bangkok Silom Road Hotel - SHA EXTRA PLUS is ideally situated on Silom road, offering easy access to key transportation hubs like Taksin and Surasak BTS stations. Guests can explore the city with ease, thanks to the hotel's free shuttle service to Sala Daeng BTS station and proximity to Sathorn pier.

Modern Comfort and Amenities

Experience a comfortable stay in the hotel's modern and spacious rooms, complete with essential amenities like a flat-screen TV, minibar, and en suite bathroom. Relax by the outdoor pool, work out at the fitness centre, or pamper yourself with a sauna session.

Dining and Entertainment Options

Indulge in culinary delights at The Square Restaurant, serving a variety of Thai and international dishes. Unwind with drinks and live music at the stylish Stone Bar or opt for 24-hour room service for ultimate convenience.

Book your stay at Novotel Bangkok Silom Road Hotel - SHA EXTRA PLUS for a seamless blend of comfort and convenience.

Loading rooms and rates...

Location

How to Find Us

320 Silom Road

Bangkok · TH

+66 2 206 9100

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.6

Excellent

1,566 reviews

Highlights

  • +Friendly staff
  • +Good location

Could Improve

  • –Room maintenance issues
  • –Misleading dining information
Cleanliness8.4

One review noted an unpleasant smell in the room.

Service10.0

Overall staff was praised for helpfulness and friendliness.

Location9.4

Convenient location with easy access to transportation.

Room Quality7.9

Some rooms were reported as needing updates and maintenance.

Amenities8.9

Amenities like a convenience store nearby were mentioned positively.

Value for Money7.4

Some guests felt misled about the dining options included in the package.

Food and Beverage7.9

Food was okay but repetitive over a four-night stay.

Overall Experience8.9

Guests enjoyed their stay despite some minor issues.

FILMONTY

Couple · Oct 2026

7

BKK SHORT STAY

Liked:Staff were excellent and very hospitable. Polite demeanour and always willing to assist. The reception team was informative and made suggestions that were useful for our short stay First time in this property would give it a 7/10
Disliked:The bathroom and toilet grouting had mould and looked aged. The room requires a refurbishing. The towels also were more than 2 years old from the date on the tag..

via Nuitee

Yasser

Couple · Oct 2026

1

The worst place to visit ever.

Liked:Wouldn’t remembered.
Disliked:I had basically stayed at the Hilton 320 Silom road, Bangkok, Thailand, from Oct 13-14 for one night, that I extended to Oct 14-Oct 15. On my October 13 to October 14 stay I stayed at room 2001 on the highest possible level the 20th floor. It was the worst possible room I have ever been in, with the worst possible condition, you can imagine ever. I mentioned to the manager the condition of the room on the morning of Oct 14, 2026, and showed the same pictures attached in this email (of the serious damage the room had been in). That room is not supposed to have been occupied at all for the condition it was in. The manager mentioned that this room will be renovated “in the future”, which surprised me that she mentioned the words “in the future” not as soon as possible. In the same morning prior to speaking to the manager, I had the worst experience in the breakfast area, the employee attending had asked me when I first showed up what my room number was to let me access the breakfast restaurant area. I mentioned it was room 2001 and when I went to the buffet and as I was just about to grab my first item on a white beautiful round big plate that same employee went after me and she’s like you have only five minutes and this whole breakfast area will be removed. I looked around and everybody else was seated down and they were eating and there was no sign for anyone to be leaving any time soon, nor any reason for this confrontational uninviting, unwelcoming way of mentioning that the food will be removed. Any normal buffet breakfast, will just start to remove the actual food items when the deadline time arrives, and when the guest see the restaurant staff approaching the breakfast area to start the preparation of removing the food breakfast buffet items the guest will just aimply get up and grab any last food items they want before the entire buffet is removed for the last time.

via Nuitee

Terese

Solo Traveller · Oct 2026

5
Liked:The staff was warm and professional.
Disliked:The room & bathroom and especially the carpet was really old.

via Nuitee

Subhendu

Solo Traveller · Sep 2026

8

Very nice!

via Nuitee

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